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69 reviews from our car dealer reviews community
Leave a review for Harveys Autos Ltd
Leave a review

69 reviews from our car dealer reviews community

Leave a review for Harveys Autos Ltd
Leave a review
"Full Expose of this Abysmal 'Dealership'"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I compiled my complete experience along with visual and audio evidence into a single video on YouTube. Just search ''Harveys Autos'' on YouTube, can't miss it. Goes without saying these clowns are absolutely inept, and based on the evidence which I accrued during my time dealing with them, I could most likely have seen them prosecuted if I had decided to...absolute joke, I sincerely hope that they go bankrupt.

maria turner in response to Full Expose of this Abysmal 'Dealership'

Hi, I am still awaiting my funds back from them, £13000, they told me that they've sold my car whilst the finance is still in my name, log book and insured. Stress and anxiety they have caused me over the Christmas period has been awful and they still haven't returned the funds. They need to be shut down!!!

"Would not buy"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was actually thinking of purchasing a car from this company don't think I will now .thanks for the helpful reviews .the thing I can't get my head round is I live 2 minutes away from the dealership so always driving past .they have some beautiful cars on there forecourt. Why don't they just run it as it should be run .I'm self employed Company's run on return customers and certainly first and foremost customer satisfaction. There loss

"Just don’t "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a car I couldn’t tax they sent me off to a post office to try only for me to find it isn’t possible due to you needed the log book which they happened to not have. To apply for a log book it takes 4 weeks meaning you have no tax during this window they suggested i can drive the vehicle. The DVLA will not allow you to without the vehicle being sorn first which means you obviously cannot drive the vehicle. On top of this you I overpaid on the deposit was told I would receive it within a day or two. Just short of a week later and countless ignored messages i had to pop in to request it met with sorrys and blagging which id received through the messages before. Don’t use them they will have you over!

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+9 Found this review helpful
"Harvey's autos ...Staffordshire DO NOT U"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Took £100,deposit on car , spoke with three different staff ,all passing the buck and saying deposit will be refunded...had to get bank and trading standards involved ..still not sorted !! Totally dishonest and tbh disappointed with myself as I didn't believe reviews on Web...Believe them as they are true . Couldn't lie straight in bed completely incompetent and dishonest company ..STEER WELL CLEAR

Charlie in response to Harvey's autos ...Staffordshire DO NOT U

Hi! We’re still waiting on a refund tok of £400! We purchased our car in September and it’s still going on now! I totally agree the staff are rude and so dishonest! absolutely disgusting! They really don’t deserve the business

Charlie in response to Harvey's autos ...Staffordshire DO NOT U

Hi! We’re still waiting on a refund tok of £400! We purchased our car in September and it’s still going on now! I totally agree the staff are rude and so dishonest! absolutely disgusting! They really don’t deserve the business

"Warren"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Steve the 'Manager' isn't a man of his word, do not trust anything that comes from his mouth. Adrian the most unhelpful, arrogant salesman I have ever met. Check the consistent issues evident on nearly all of the reviews, excluding the fake ones that are on here, and don't trust a word that they say. It's all rubbish.

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"Brilliant service from Wayne at Harveys "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We were looking for a Beetle Dune, found one at Harveys Autos. I have to say we were a little concerned at seeing the negative reviews However we could not fault them at all. The car was advertised with not a lot of extras, we were pleasantly surprised to find it had so much more than we expected. Wayne who looked after us for the 5 hours we were there he couldn’t have been more helpful, one example there was a very small ding on the rear wing Wayne arranged for it to be removed while we were there, he went out of his way to help on every aspect of making our purchase a real pleasure. Would I recommend Harveys Autos? Yes! after buying 75 cars over the last 58 years of driving I can honestly say this was one of the most pleasant transactions I have experienced. Their stock of cars are amazing of Bentleys, Porsche etc made our little Beetle insignificant, but their attitude to us was just as if I was buying the Bentley SUV we were looking at in there. Many thanks Wayne & Harvey’s Autos for supplying my wife with her Beetle Dune. Convertible.

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+0 Found this review helpful
"Slow at everything"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Quite Happy with the car I brought from them apart from needing a little dealer only job doing which I was told to get done and submit the invoice for. I'm still waiting for payment 2 weeks later and they haven't settled my old HP in my trade in after a month! I was wary after reading the reviews but they had the best car I'd seen in a 50 mile radius so decided to chance it. Like any car dealer, I wouldn't trust them as far I could throw them

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+2 Found this review helpful
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"Disgusting company! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

NEVER buy a car from HARVEYS AUTOS Wolverhampton Road,Stafford I purchased a car in July it was delivered on a Low loader to my house.The first time I drove it a warning light came on to tell me the parking sensors weren't working,it had a headlight malfunction and the passenger back door didn't open.I was also given a MOT certificate that supposedly had been done that day with NO ADVISORIES !! I rang the garage they agreed to fix the problems.I drove the car back to them only having had it a few days. Over a period of 3 weeks I was lied to many times "it needs a module to fix all 3 problems" "The door is fixed" "We need an electrician to fix headlight" "the parking sensor needs a wiring loom" etc etc etc I was even told "we can't fix the parking sensor what do you want to do about it ?" I had had enough of being lied to and was concerned my 30 day warranty would be coming to an end.So I gave them a deadline and said if it wasn't fixed by then I want my money back. That day came,I rang and they said the car could not be fixed AT ALL and did I want to look at another. I refused due to the appaling service and rejected the car under the Consumer Rights Act. They agreed to give me my money back (how very good of them !) Ha ha But simply they haven't ! On 3 occasions now they have had my bank details to do this. The manager Steve is now never available to speak to and won't return calls and as for the rest of the staff how do they all sleep at night knowing you are conning people out of money left,right and centre.How would they feel if a member of their family was treated this way ?? I paid outright for this car and am now left with no car and no money to buy a new one. This has gone on for 6 weeks and has made me Ill. Please share this so other people don't have to suffer at the hands of this absolute joke of a company! I also urge you to read the horrific reviews they have received from hundreds of others. Trading standards Companies House DVSA Local ombudsman Will now be informed.

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+11 Found this review helpful

harveys autos ltd from Harveys Autos Ltd in response to Disgusting company!

i am a little confused , you had a full refund within 7 days

"Not honest dealers "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Plenty of lies

steve from Harveys Autos Ltd in response to Not honest dealers

unfortunately not a honest review, your car was faulty , you were in London so we instructed you to go to Vauxhall, they fixed the issue and we paid for it out of good will. the company couldn't have acted any fairer than this.

"Vile place vile people "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

have brought many cars over my years and visited many car dealership from Bentley to a back street place but lost please WOW what a confusing place you have a mix of super cars and cars you wouldn’t let your worst enemy drive and the not to be rude but the salesman must be on day release because there lack of Intelligence and knowledge is a joke I asked to drive a car and the salesman said are you going to buy it if you drive it !! Erm what’s the point of a test drive I said and he said the big boss do let us drive the Prestige stock I am guessing as it was 17:30 he didn’t want to help me !! Very rude very unprofessional and just a massive mess of a site, vile bad language coming from the side office too, very Disappointing as drove a long way… didn’t even get offered a drink and was told wouldn’t want your old car as boss don’t like expensive part exchange.

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+9 Found this review helpful
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Dealership Information

Harveys Autos Ltd is an Independent dealership that is based in Stafford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
69 reviews2 out of 5 stars — Rated Poor
Excellent
14
Very Good
0
Average
3
Poor
15
Terrible
37

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  • Contact Information

    Address

    Harveys Autos Ltd
    Longcroft Brick Kiln Lane
    Stafford
    Staffordshire
    ST17 0TA

    Get in touch

    01785 665588
    https://www.harveysautosltd.co.uk/

    Opening times

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    Dealership Statistics

    20%
    Would recommend this dealer to family and friends
    8%
    Percent of reviews responded to by this dealer

    Additional Information About Harveys Autos Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
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