51% Reviews
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95% Recommend
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158 reviews from our car dealer reviews community
Leave a review for Hatters Car Sales
Leave a review

158 reviews from our car dealer reviews community

Leave a review for Hatters Car Sales
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"The perfect car!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Finally I found the perfect Renault Clio which has been a joy to drive. There hasn't been a day since visiting Hatters Car Sales that I haven't used it and it's been perfect for my daily drive into work. After scouring Autotrader for ages, I finally found the exact car with the exact spec I was looking for. On the day to view the car I was greeted on arrival and show straight to the car once I explained which one I had come to see. The service was fantastic from start to finish! They really let me take the lead in making my decision. A solid 5-star experience. Big thanks to the whole team, especially the three gentleman I dealt with.

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"No hidden surprises "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've only had my car for a short while, but I've already taken it out for some good drives and put some miles on it already. So far it's been the perfect car with no issues (touch wood). I'm not the best with names, but I believe it was Bobby who assisted me on the day of sale, and he was excellent. I don't have any complaints whatsoever about him. Once I was happy to go ahead with the car, it was time for the dreaded paperwork but he was happy to talk me through everything so I wasn't left with any hidden surprises, which gave me a lot of confidence in the dealership. When I picked up the car, it was presented beautifully and valeted inside and out ready for me to drive away 😊

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"My first car buying experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just a week into owning my Audi A1, and I'm very happy with it. It's a step up from my Fiat 500, even though the fuel efficiency isn't quite as good, but that's no biggie. My twin sister is happy I've got a new car because she ended up with the Fiat now. This was my first time buying from a dealership with me being 18, so I didn't know what to expect but it all went smoothly and I was made to feel very welcome. The A1 caught my eye right away and as soon as I got handed the keys, my mind was already made up. From start to finish the whole process was nice and relaxed. It was really nice of them to let me take the car out for a test drive on my own, it made it a lot easier to get a feel for the car without someone judging my driving. Once I got back to the dealership I was happy to go ahead with it and since a service was due on the car, they even put give the car a fresh service. Definitely a 5-star experience.

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"Great team!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently I bought my Toyota CHR, and I couldn't be happier with it. It was my first time checking out this dealership, and I was very surprised because they didn't try any of that high-pressure sales stuff on me, which I was dreading to be honest so it was really appreciated. They gave me the space to look at the car, but the staff were always nearby if I needed anything. I can't think of anything that I would of wanted to go differently about my visit. I got a great car and great service!

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"10/10 Excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Loving my Ford Kuga from Hatters Car Sales, and I must say the experience was exceptional. From start to finish, everything was smooth sailing. The team at Hatters Car Sales did a top job, and I couldn't be more pleased with my new car. The Ford Kuga is everything I was looking for, and the overall experience was a solid 10 out of 10. Huge thanks to all involved!

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Bobby Singh in response to 10/10 Excellent

Hi Matt Thank you for your kind words - and we are glad you are loving your lovely Kuga! PS - Great part exchange too!

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"Son is loving the car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Me and my partner purchased the car primarily for our son, who needed a reliable vehicle for his daily commute. It was important to us that he had a car that wouldn't break down frequently and would be safe to drive on the road. The dealership was excellent! Everything was handled online through AutoTrader. The dealership provided comprehensive video walkarounds, pictures, and full specifications, offering us a lot of information. Their staff were genuine and extremely helpful over the phone, going above and beyond to assist us. The delivery went smoothly, arriving on time, and the car was exactly as described. We can't fault the service, the staff, or the dealership as a whole. They easily deserve a 5-star rating.

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"5 Star Service 👌🏼"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What an exceptional dealership! After months of searching for an Audi A1 within my budget, I was on the verge of giving up hope until I stumbled upon one at Hatters Car Sales. It seemed too good to be true - a sleek black Audi A1 with no scuffs or marks, practically in immaculate condition, and only 60k on the clock. Skeptical but intrigued, I arranged a quick visit to the dealership the next day. Upon arrival, I was warmly greeted by Bobby, who was incredibly professional and courteous throughout the entire process. He gave me a thorough tour of the car and even allowed for a test drive before giving me the space I needed to make my decision. Needless to say, it was a resounding yes! The car is simply stunning, and the service at Hatters Car Sales is equally impressive. 5 stars all the way!

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Bobby Singh from Hatters Car Sales in response to 5 Star Service 👌🏼

Hi Isabella, Thank you for your kindness, and it was a pleasure dealing with you two. We are glad you are loving your car, and we hope to see you when you get your next one! Thank you again.

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"My 1st Car 😬"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased my first car from Hatters Car Sales in Luton. We opted for this dealership based on glowing recommendations from our car finance company. Upon calling, I was swiftly connected with Bobby, who was truly exceptional. He patiently addressed all my inquiries and promptly sent over several car options that matched my preferences. It didn't take long for me to make up my mind after spotting their Nissan Juke - it was love at first sight. The walk-around videos and detailed specs provided an added layer of confidence in my decision. I went ahead with the purchase and arranged for the car to be delivered the 100 miles to Swindon. Since then, the car has been nothing short of perfect. Both my wife and daughter adore it; the smooth drive and excellent interior have truly exceeded our expectations. Thanks once again for a fantastic experience.

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"Delivered this morning"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service we received from the chaps at Hatters was truly exceptional, hence why I'm taking the time to leave this glowing review. My previous car broke down leaving me in a bit of bother, especially with kids and a dog. I stumbled across the dealership on auto trader - I was looking for an SUV, automatic and petrol. I've had no end of trouble with my DPF blocking with my previous diesel - They're just not designed for short trips. Bobby had the exact car I'd been searching for, and couldn't do enough for my husband & I. Brilliant from start to finish and we're very happy customers.

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Bobby Singh from Hatters Car Sales in response to Delivered this morning

Thank you for your lovely words, Georgia. To be honest, I had been driving the car myself for a while and absolutely missed it—so mixed emotions, if I am honest! But with all seriousness, I am glad we have gone some way to fulfil you with some confidence again, and I hope you and the family enjoy the car as much as I did. Regards, Bobby Hatters

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"Huge thanks to Hatters Car Sales 👍🏼"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I hadn't set out with the intention of buying a Kia, but stumbling upon Hatters car sales changed my mind. The deal seemed too good to pass up, especially with the added bonus of a 7-year manufacturer warranty. The sporty look of the car was a definite plus. I want to extend my gratitude to Bobby and the team at Hatters for their exceptional service. They were incredibly friendly and welcoming, making the whole experience enjoyable. I wouldn't hesitate to recommend them to others, and when the time comes for an upgrade, they'll be my first stop. Thanks again, guys. Andy

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Bobby from Hatters Car Sales in response to Huge thanks to Hatters Car Sales 👍🏼

From coming in lightly enquiring about a Golf and worried about the situation you were in with your current car and its outstanding finance—to driving away with a 2-year-old Kia Ceed GT Line was a journey in itself! It was a pleasure dealing with you and John, buddy. Pop by whenever you like, and we look forward to welcoming you when Mum is looking for her next car! Bobby

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Dealership Information

Used Cars Specialists in Luton, Bedfordshire

Welcome to Hatters Car Sales 


Thank you for visiting Hatters Car Sales your used car Specialist in Luton, Bedfordshire. We pride ourselves on our exceptional customer service and work hard to make your buying experience as simple and pain-free as possible.

We stock a variety of used cars that are all maintained and prepared to the highest possible standard to ensure you get a car that is second to none.

We specialise in offering finance deals that are both flexible and affordable to suit all budgets on your next vehicle. We work closely with a number of specialist finance providers to give you the best possible rates for your budget.

We are a family run business that has been in the Motor Trade for over 30 Years.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
158 reviews4.9 out of 5 stars — Rated Excellent
Excellent
152
Very Good
5
Average
0
Poor
0
Terrible
1

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    Contact Information

    Address

    Hatters Car Sales
    Dallow Road
    Luton
    Luton
    LU1 1SP

    Get in touch

    01582 722622
    https://www.hatterscarsalesluton.co.uk/

    Opening times
    Mon 08.30 - 18.30
    Tue 08.30 - 18.30
    Wed 08.30 - 18.30
    Thu 08.30 - 18.30
    Fri 08.30 - 18.30
    Sat 08.30 - 15.30
    Sun Closed

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    51%
    Percent of reviews responded to by this dealer

    Additional Information About Hatters Car Sales

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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