I'm pretty sure Autotrader has introduced a new feature where you can place a refundable deposit on a car for just £99, so I wasted no time in reserving my Mercedes when I spotted it. Bobby at Hatters was absolutely delightful. He patiently answered all of my questions and was incredibly efficient throughout the process. I never felt pressured; he gave me ample time to make my decision. Since I've never financed a car before, I really appreciated the extra care he took to explain everything to me. To top it off, he even managed to offer a better APR rate than my own bank! Now, that's what I call impressive! Thanks so much, Bobby. Rutvi :)
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Bobby from Hatters Car Sales in response to Travelled from London to Luton
Hi Rutvi. Thank you for your lovely words. It was a pleasure dealing with you and Nan (what a character!). Please feel free to pop in for a coffee and a chat whenever you like, as long as Nan comes with you!
I wouldn't trust anyone else with my car! I've relied on Bobby and his team at Hatters Car Sales for years. Not only have I purchased all of my cars from them, but I also rely on them for maintenance. Keeping a used car running smoothly requires regular servicing, and the team at Hatters Car Sales takes care of all my MOTs as well. Their service is top-notch, and I can't recommend them highly enough. They're 100%.
Reviewer has confirmed their email address
Bobby Singh from Hatters Car Sales in response to These guys give 110%
Thank you for supporting us all these years - and here's to many more years to come.
I'm over the moon with my Vauxhall Viva, and I can't sing the praises of the team at Hatters Car Sales enough. Although it was my first time buying from them, it certainly won't be my last. I couldn't fault a single thing—they were informative, attentive, honest, and delivered top-notch customer service every step of the way. If you're looking for a used car, you can rely on Hatters Car Sales with complete confidence.
Reviewer has confirmed their email address
Bobby Singh from Hatters Car Sales in response to FIVE STARS
Thank you David. We are glad you guys are loving the car - and we hope to see you when you're ready for your upgrade!
I've been a loyal customer to Bobby & the guy at Hatters Car Sales for over 10 years now, and I'll continue to shop here for the next 10 too. Need I say more?! Excellent, always.
Reviewer has confirmed their email address
Bobby Singh from Hatters Car Sales in response to Loyal customer for over 10 years
Thank you for your kind words - and I am sure we will be able to keep our long standing relationship with your next car!
It's no surprise my finance broker recommended Hatters Car Sales—I can see why. They're truly exceptional guys who went above and beyond, even including my road tax free of charge. When I collected my Mercedes, it was valeted to a high standard, and the team was incredibly helpful and friendly throughout the entire process. They truly deserve nothing but top marks for their outstanding service.
Reviewer has confirmed their email address
Bobby Singh from Hatters Car Sales in response to GREAT👌🏼
Hi Eduardo. It was a pleasure dealing with you and thank you for your kind words. We are very very pleased you are enjoying your lovely Merc - and hope to see you back here when you're looking for your next car! Enjoy - and welcome to the Happy Hatters Family
I've been driving my Vauxhall Viva for about three weeks now, and as my first car, it's made my daily commute a whole lot easier! Stumbling upon Hatters car sales was a fortunate accident, but one I'm grateful for. Bobby and the team at the dealership were incredibly pleasant, and the service I received was top-notch all around.
Reviewer has confirmed their email address
Bobby from Hatters Car Sales in response to Commute made easy!
Hi Fred. You know what they say about patience ... the best thing come to those! Glad you are enjoying your lovely Viva - and please to pop in with Mum and Dad for the usual weekend coffee .... white with no sugars, right?! And yes, of course only the best biscuits for Mum! Will be seeing again soon anyway! Thanks for your kind words, Fred - and enjoy!
Hatters has been absolutely brilliant! We're thrilled with our new Kia Niro. We traded in two cars, one of which was a Nissan Leaf that always left us with range anxiety due to its poor charge retention. It's refreshing to now be able to go places without worrying about running out of power! The Niro has quickly become our main family car, and we're thoroughly enjoying it. Even though Hatters car sales is about 40 minutes away from us, we'd happily travel twice the distance for the exceptional service they provided. What stood out the most was their conduct—no pushy sales tactics, no upselling, no unnecessary add-ons, and absolutely no hounding like we've experienced at our local dealership. They were upfront, honest, and it made all the difference to us. Their communication was impeccable, and true to their word, the car was delivered to our door exactly as and when promised. If you're contemplating buying a car from Bobby and the team at Hatters, I wholeheartedly recommend it— you won't be disappointed!
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Bobby from Hatters Car Sales in response to Impeccable from start to finish
Hi Thank you so much for your very kind words. We would not be able to work so efficiently if there wasn't 3 main components we have built our company values on - transparency, honesty and more importantly, honesty - and I am glad we ticked all those boxes in this case. It was a pleasure dealing with you - however I must admit I miss the Niro! Thank you again - and please do not hesitate to recommend us to your friends and family. The more people joining the Happy Hatters Family, the better! Regards Bobby @ Hatters
From start to finish all went well, Bobby always there for my questions regarding delivery, service, etc assuring me at all times, very happy with the result, transparency with everything
Reviewer has confirmed their email address
My partner and I purchased two cars from this dealership and both couldn’t fault them at all. Bobby took care of us from start to finish. I bought an Astra which was in impeccable condition for a used car and the team ensured the car was in tip top shape before I drove it away. Bobby and the team have been very professional throughout the whole process and gone above and beyond for us which was needed after a very bad experience elsewhere.
Reviewer has confirmed their email address
Myself and my Mrs purchased 2 vehicles from this dealership in August. Lovely family run business. Bobby was fantastic, very professional and made everything simple. We had been messed around before by another used car dealership so we were both quite cautious and had a ton of questions. Bobby took his time and was honest from the start and it turned out to be stress free which is how it should be when buying a car! The aftercare has been amazing. Bobby and the guys have gone above and beyond what was expected. Really couldn’t recommend this place enough!
Reviewer has confirmed their email address
Thank you for visiting Hatters Car Sales your used car Specialist in Luton, Bedfordshire. We pride ourselves on our exceptional customer service and work hard to make your buying experience as simple and pain-free as possible.
We stock a variety of used cars that are all maintained and prepared to the highest possible standard to ensure you get a car that is second to none.
We specialise in offering finance deals that are both flexible and affordable to suit all budgets on your next vehicle. We work closely with a number of specialist finance providers to give you the best possible rates for your budget.
We are a family run business that has been in the Motor Trade for over 30 Years.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 152 | |
Very Good | 5 | |
Average | 0 | |
Poor | 0 | |
Terrible | 1 |
Hatters Car Sales
Dallow Road
Luton
Luton
LU1 1SP
Mon | 08.30 - 18.30 |
Tue | 08.30 - 18.30 |
Wed | 08.30 - 18.30 |
Thu | 08.30 - 18.30 |
Fri | 08.30 - 18.30 |
Sat | 08.30 - 15.30 |
Sun | Closed |
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