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We purchased a qashqui lovely car , staff helpful and friendly . Would recommend and would buy again from here many thanks
We loved working with Haverhill Car Xchange! Buying a car can be a nerve wracking experience, but Haverhill made it seamless and quick! We never felt like we were being pressured into anything and they were extremely knowledgeable about all of our questions. We love the car we bought from them and would definitely buy from them again in the future!
I went down here to look at couple of cars which I saw on there website when I got there I was greeted by the staff which was happy to help me look at these cars plus help me make the right choice of car for me
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My son purchased a Ford Focus. No hassle. Friendly service. Easy transaction. Son loves the car. Would recommend & would use again. Thanks
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Great from start to finish highly recommended, Josh was very helpful from start to finish , thank you
I bought a corsa from the guys at Haverhill car exchange and it was honestly the most easiest thing to do, they were very helpful polite and professional. The car is amazing and was throughly cleaned before I collected it along with a service and once over by a mechanic. I would highly recommend these guys to get a car I know in the future I’ll be back.
Bought a jaguar xf of Lee and his team great experience from start to finish
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Great service from a great company
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lee creighton from Haverhill Car Xchange in response to Great experience
Thanks for buying another car from us Jack and taking the time to leave us a review. Always a pleasure to deal with you.
Haverhill car exchange - Sturmer rd. BEWARE !! They advertise themselves as a highly rated car dealer but are anything but. We bought a car from them 5 months ago and the exhaust fell apart after 2000 miles. It turned out the car had failed the mot 4 days before purchase, and they did a bodged temporary patch on it to get it through the mot, which barely lasted 2000 miles for the same thing that it failed on. After they said they would look at it they ( after a month of having the car ) replaced the rear exhaust and we were charged for clearing the dpf and replacing a pressure pipe. We thought ok as long as the car is working now, so paid them for their onsite mechanic to finish the work, and collected the car, having told us there were no error codes showing. On the journey home within 20 mins 2 errors showed up on the dashboard, so they clearly hadn’t tested it at all. Their comment, well it’s a 2nd hand car, so you have to expect this, even though all the problems have been exhaust related which was the problem that failed the mot before purchase. They have been a nightmare to deal with and we still have a car that we can’t use, without spending even more money on it. Do not waste your money with these guys, what you buy from them is likely to be a money pit.
lee creighton from Haverhill Car Xchange in response to Avoid these dodgy car dealers
Let me add some truth to this review Marc. Your son purchased a 1 Owner, Full Service Service Nissan Juke in December 2022. We agree to place a new 12 month Mot on the vehicle prior to collection. The car failed due to an exhaust blow from the rear section. We repaired this and the vehicle passed the Mot a couple of days later. Over 5 months and in excess of 2,000 miles later, you are trying to reject the vehicle as you have got a DPF issue and are trying to say it was due to the exhaust. As both us and and your own Garage have told you, this wouldn't cause a DPF issue. Dispute this, we agreed to collect the vehicle from your Garage at our cost to check the exhaust. We sent our Mechanic to collect your vehicle. On arrival he was met by the Garage Manager who explained the vehicle had been recovered by the RAC previously for a split pipe. And instead of waiting for the repair, you continued to use the vehicle against the RAC and Garage advice, which has then caused the DPF to block. Dispite this information that hadn't been disclosed, we took the car back to our workshop. On inspection, the middle part of the exhaust had now failed and not the part we repaired. Out of goodwill, we replaced both the middle and rear section free of charge. We also tried to assist you with the DPF issue, getting a clean and a new pressure pipe fitted at a Trade cost - charging no Labour to fit this. We also noted there was a Glow plug code stored so we changed these free of charge also. However, the light returned and you carried on being abusive and rude towards us and refuse to listen to anything you are told, so we have declined to help you any further.
lee creighton from Haverhill Car Xchange in response to Amazing service
Thanks for your kind review Kevin
Here at Haverhill Car Xchange we pride ourselves on the quality and value we offer each and every one of our customers. Although we are a new business, we have over 16 years experiance providing our customers with a excellent non pushy sales service and aftersales.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Haverhill Car Xchange
Sturmer Road
Haverhill
Suffolk
CB9 7UU
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