22% Reviews
replied to
85% Recommend
to friend


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76 reviews from our car dealer reviews community
Leave a review for Haverhill Car Xchange
Leave a review

76 reviews from our car dealer reviews community

Leave a review for Haverhill Car Xchange
Leave a review
"Charlotte"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have now bought two cars from these great men, both times I was able to take the car within a day or so. Very helpful, approachable. Even taxed my car online for me , so I was able to drive it away

"lost trust"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Done a part exchange, day of swapping came and all went well. Paid extra money, signed all paperwork, taxed and insured new car ready to drive home, this was until the guy said he wanted to just take my old car for a spin (don't know why he didn't do this first). He came in from starting the engine to inform me something was wrong with the belt and he can't take it after all as it is unsaleable in this condition. Long story short, I was coerced into paying more money to fix it in order to drive my new car home. Looking back I should have refused as a deal is a deal, especially as everything had been paid and signed surely? Feel that the whole experience at Haverhill Car Xchange was not very professional and would not go back there, on the plus side I now have a great car.

Haverhill Car Xchange from Haverhill Car Xchange in response to lost trust

i'm sorry to read this review as we try our hardest to please all of our customers. We do ask at the point of sale, on all part exchanges if there are any faults/problems with the vehicle you are bringing in. Unfortunately when driving the car there were issues found and this then affected the price we could give you. The extra money was just a 50% contribution towards what the job was going to cost to rectify. If you were unhappy at this point, you could of pulled out and your deposit would of been returned. We are however pleased that you are very happy with your new car we sold you.

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"Saab customer suffolk"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car I purchased from Haverhill Car Xchange has been problem free so far, The man I dealt with on the day was a good bloke, he was very helpful and I couldn't fault his service. 5 stars and a recommendation.

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"Haverhill Car Xchange review"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car in April this year from Haverhill Car Xchange. Once the paperwork was sorted everything went really quickly, nice quick turnaround, the car which I bought was a Citroen and this was cleaned and ready to go on time, I'm happy with the car and the dealership, no complaints. Of course I recommend them.

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"helpful car dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service was brilliant when I bought my Vauxhall, they were very helpful and very upfront about everything, the car looked great and has been driving well for a few months now without any problems, all round Haverhill Car Xchange were just really really good.

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"Tim"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Lovely people to deal with I bought a vauxhall zafira any niggles I had with the car on test driving were promptly solved I have had one issue since to which they were very helpful and quickly resolved it! Overall a very pleasant experience decent people decent cars !

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Dealership Information

Here at Haverhill Car Xchange we pride ourselves on the quality and value we offer each and every one of our customers. Although we are a new business, we have over 16 years experiance providing our customers with a excellent non pushy sales service and aftersales.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
76 reviews4.5 out of 5 stars — Rated Very Good
Excellent
63
Very Good
4
Average
2
Poor
3
Terrible
4

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  • Contact Information

    Address

    Haverhill Car Xchange
    Sturmer Road
    Haverhill
    Suffolk
    CB9 7UU

    Get in touch

    01440 710004
    http://www.haverhillcarxchange.co.uk

    Opening times

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    Dealership Statistics

    85%
    Would recommend this dealer to family and friends
    22%
    Percent of reviews responded to by this dealer

    Additional Information About Haverhill Car Xchange

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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