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Have now bought two cars from these great men, both times I was able to take the car within a day or so. Very helpful, approachable. Even taxed my car online for me , so I was able to drive it away
Done a part exchange, day of swapping came and all went well. Paid extra money, signed all paperwork, taxed and insured new car ready to drive home, this was until the guy said he wanted to just take my old car for a spin (don't know why he didn't do this first). He came in from starting the engine to inform me something was wrong with the belt and he can't take it after all as it is unsaleable in this condition. Long story short, I was coerced into paying more money to fix it in order to drive my new car home. Looking back I should have refused as a deal is a deal, especially as everything had been paid and signed surely? Feel that the whole experience at Haverhill Car Xchange was not very professional and would not go back there, on the plus side I now have a great car.
Haverhill Car Xchange from Haverhill Car Xchange in response to lost trust
i'm sorry to read this review as we try our hardest to please all of our customers. We do ask at the point of sale, on all part exchanges if there are any faults/problems with the vehicle you are bringing in. Unfortunately when driving the car there were issues found and this then affected the price we could give you. The extra money was just a 50% contribution towards what the job was going to cost to rectify. If you were unhappy at this point, you could of pulled out and your deposit would of been returned. We are however pleased that you are very happy with your new car we sold you.
The car I purchased from Haverhill Car Xchange has been problem free so far, The man I dealt with on the day was a good bloke, he was very helpful and I couldn't fault his service. 5 stars and a recommendation.
Reviewer has confirmed their email address
I purchased a car in April this year from Haverhill Car Xchange. Once the paperwork was sorted everything went really quickly, nice quick turnaround, the car which I bought was a Citroen and this was cleaned and ready to go on time, I'm happy with the car and the dealership, no complaints. Of course I recommend them.
Reviewer has confirmed their email address
The service was brilliant when I bought my Vauxhall, they were very helpful and very upfront about everything, the car looked great and has been driving well for a few months now without any problems, all round Haverhill Car Xchange were just really really good.
Reviewer has confirmed their email address
Lovely people to deal with I bought a vauxhall zafira any niggles I had with the car on test driving were promptly solved I have had one issue since to which they were very helpful and quickly resolved it! Overall a very pleasant experience decent people decent cars !
Here at Haverhill Car Xchange we pride ourselves on the quality and value we offer each and every one of our customers. Although we are a new business, we have over 16 years experiance providing our customers with a excellent non pushy sales service and aftersales.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Haverhill Car Xchange
Sturmer Road
Haverhill
Suffolk
CB9 7UU
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