I went to see the the car i was interested at heathrow general cars.As i arrived i saw the car in the yard with engine running.To my question why the car was running i got the answer oh i had to move it from the back. However the reason as i found out later was that the car does not like cold starts and is a pain to get it going when its cold.The friendly salesman did not say anything about that.But wait there is more, the gear box when hot changes gears like somebody is hitting you with a hammer and screams all the way from 2 to 4 gears.He did not tell me about this either..After the test drive which was on a motorway to avoid gear changes i found out that every time i started the engine a warning comes on saying environmental fault.i asked him why he did not tell me and he said i ll give money off for that.I should have walked off there and then.These people on purpose and deliberately mislead me. Waiting for your response heathrow cars.Oh and the final insult after i paid him he gives me a printed receipt with a hand written note that the car is bought as none runner.To my question why he did this he said it is the dealers way of saying you get no warrantee. One or two days later when the faults became obvious i call them but no answer,i think they made a note of my phone no.I got my son to call them and they gave him all the excuses.

I walked in to the Heathrow General Cars showroom and a bought a car 3 Months ago, They have described the car to be very clean and has no fault and they said you will have 6 months warranty with the car too, did not even test drove the car purchased with trust. the day I took car home realised some noise and gearbox was not normal, so went back to them and told them the problem, they said the car was parked for a while so its normal drive it for a couple of days and it should be back to normal, drove it for 2 weeks, the noise was getting worst, went back again they refer me to a mechanic, the mechanic had a car for 2 weeks and repaired of £1500, the dealer asked me to pay half I told them it should be under warranty, but they were making excuses and exe... so I agreed to pay £600, took the car hoping all should be fine but unfortunately after couple of days it was making sound again, thought of getting HPI check and saw that the car was CAT D, and checked it by another mechanic he told me that the whole engine was change on this car, the dealer never told me that the car was an accident car and engine was changed, went to dealer after all this check to get refund or exchange to another car, they told me that 3 months have gone by and you have no longer warranty which they at first told me that its 6 months, watch out when dealing with Heathrow General Cars.

I have had my Mercedes for a few months now and I have had no issues with it at all. When I received it, It was clean and in great condition and it's definitely worth the money. The staff were all very helpful and friendly and I would definitely recommend this dealership to anyone.