bill from Heathrow Trade Sales in response to Stolen from me

hi there I'm sorry to hear this and can assure you that we sell well over 1100 vehicles per year and have never in all the years of trading been accused of stealing a vehicle this is a criminal offence and to be honest to be publicly accused of a crime is total slander and blacking of a business name and I'm shocked that the online service and the reviewer of the online website has aloud this to be processed we have basically been accused of theft that has not been proved in a court in the uk and because of this with no evidence may we add this customer has informed the public on social media that we can not be trusted because of this absolutely outrageous to the highest point possible and we are now in talks with our legal team so I suggest a correction is made asap