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64 reviews from our car dealer reviews community
Leave a review for Henson Motor Group
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64 reviews from our car dealer reviews community

Leave a review for Henson Motor Group
Leave a review
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"no hassle"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Henson Motor Group made buying a car a lot easier than I thought it was going to be and due the that I would definitely recommend them as I am sure other people think it could be a hassle

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"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Henson Motor Group provided an excellent service. I absolutely insisted on getting this car even though I do live a good distance away the dealer said he would keep it on hold for me until I could come and get it and he stayed true to his word, they also put half a tank of petrol in for me and truly I can make no complaints about them at all. I couldnt recommend them highly enough

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"Geoff"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought Audi TT for £17000, found knocking noise from steering within a week, took car in, told that it was a characteristic of a TT, I wouldn't accept that, took car back in, they greased the steering joints and I was told that the problem may come back, first time I drove it I heard the noise. Spoke to Henson's manager was told that even though they could hear the noise the could find no fault and I would just have to live with It. I said that it was not acceptable and asked for a refund, was told by manager that he had been in the business over twenty years and never given a refund and there was no chance this time . Be Warned they churn out cars and they seem nice until you have problems then they don't want to know.

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"Denise"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my car on 3 August an was very satisfied on collection Richard was 100% a very genuine an nice guy an couldn't have helped me any more than he did I will certainly be taking my car back to them when I am ready to trade in an I will highly recommend them to anyone thanx all of u at hensons regards Denise

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Dealership Information

Award winning cars sales of Newcastle Upon Tyne

Henson Motor Group is one of the UK's largest car supermarkets. Established in 1996 Henson Motor Group were the first to pioneer the new and used car supermarket concept, not only in Newcastle but in the North East.

When it comes to buying and selling new and used cars our extensive motor industry experience has enabled us to realise what the customer actually wants and has allowed us to become one of the largest car supermarkets in the North East. Not only do we have experience in buying and selling cars but more importantly we constantly monitor the UK market for the best prices to ensure you the customer get the best deal.

At Henson Motor Group we are determined to make your next car-buying experience as easy, stress-free and most importantly enjoyable as possible. In order to do this, we ensure our friendly and approachable staff are trained in every aspect of the new and used car industry.

We look forward to helping you find the right car at the best possible price.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1996

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
64 reviews3.9 out of 5 stars — Rated Very Good
Excellent
45
Very Good
2
Average
2
Poor
3
Terrible
12

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    Contact Information

    Address

    Henson Motor Group
    Henson House Ponteland Road
    Cowgate
    Newcastle upon Tyne
    Tyne and Wear
    NE5 3DF

    Get in touch

    0191 266 8686
    http://www.hensonmotorgroup.co.uk

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 17.00

    Dealership Statistics

    73%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Henson Motor Group

    Company Formed: 1996
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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