I have just bought a 2016 Infiniti Q50 from Henson Motor Group and the experience from start to finish was very professional yet friendly and personal. Gareth even makes a decent cup of tea. There was no pressure at any stage and they gave me a good part ex price for my ageing Mercedes. After collecting my car I discovered one of the intelligent key fob batteries was discharged but Gareth told me to simply return to the dealership and it would be replaced. Also, the MOT highlighted a couple of advisory issues but Henson made everything good before I collected the car. That cannot be said for many places. I would happily recommend Gareth, and by association, Henson Motor Group if my first experience is their normal modus operandi.
Reviewer has confirmed their email address
Thank you to Gareth at Henson Motor Group who was gave us excellent service all the way through buying our new car made us feel very welcome . Thank you Susan and Martin Johnstone . Scarborough .
Reviewer has confirmed their email address
Service was 10 out of 10. They found me the perfect car that suited my life style and bent over backwards to help.
Reviewer has confirmed their email address
Recently purchased a Clio 2015 reg, service was excellent from start to finish Lee dealt with the sale and couldn’t be more helpful would highly recommend Henson Motor Group.
Visited the Henson Motor Group on the 10th August to look at the MG range, Ramiz was very friendly and not pushy in the sale. He kept me in the loop about delivery and told me he would be on holiday when it would be delivered. Gareth & Richard were great too and had updates from them both. Picked up the car yesterday, efficient service by both guys. Was a shame Ramiz was on holiday to see me drive away.
I recently purchased a car from Hensons Motor group i had the best experiences all staff were friendly and very helpful my sales man was Gareth who went the extra mile to make sure i left the showroom with everything I wanted and all the information I needed to know 5 stars all the way for all of the staff at Hensons motor group.
If you buy a MG car from this dealership i would advise you to take it to another MG dealership for any services or repairs as they do not have anyone that can work on MG car. Awful customer service i would not give any stars ratings
Reviewer has confirmed their email address
I bought a car from Henson's 3 years ago, and had good service and was treated very fairly. So when it was to change the car it was only natural to speak to them again. Just as before I got great service, everything was explained, no hard sell, and I got a great deal. I'm sure I'll be visiting them again when it comes time to change the car in however many years. So once again thanks Henson's and especially Lee
Having recently purchased an Audi A4 Avant I couldn’t recommend Henson Motor Group highly enough. Lee and the rest of the guys at the dealership were brilliant and excellent at keeping me informed of progress. Nothing was a bother which was great. As the car was a 2013 plate, the garage went above and beyond usual levels of service and coordinated window tints and new alloy wheels being fitted to the car before I arrived to drive it away. The results were brilliant and having this additional costs added to my monthly payment meant that it was a no-brainer and made the car look brand new again. In summary, the level of upfront attention to detail in terms of my budget to spend and great aftercare made the purchase both an enjoyable and relaxing experience. I would highly recommend their service and I will certainly be making sure that I get all future cars through Henson Motor Group. I have already been recommending your service to friends and family. Keep up the good work!
Reviewer has confirmed their email address
Richard recently sold us our Audi. He couldn’t have been more help and went that extra mile to make sure the car was perfect for us on collection. He was friendly and attentive and not pushy like what we have experienced at other places. Will definitely return to Henson Motor Group in the future for our next car!
Henson Motor Group is one of the UK's largest car supermarkets. Established in 1996 Henson Motor Group were the first to pioneer the new and used car supermarket concept, not only in Newcastle but in the North East.
When it comes to buying and selling new and used cars our extensive motor industry experience has enabled us to realise what the customer actually wants and has allowed us to become one of the largest car supermarkets in the North East. Not only do we have experience in buying and selling cars but more importantly we constantly monitor the UK market for the best prices to ensure you the customer get the best deal.
At Henson Motor Group we are determined to make your next car-buying experience as easy, stress-free and most importantly enjoyable as possible. In order to do this, we ensure our friendly and approachable staff are trained in every aspect of the new and used car industry.
We look forward to helping you find the right car at the best possible price.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1996
Excellent | 46 | |
Very Good | 3 | |
Average | 2 | |
Poor | 3 | |
Terrible | 12 |
Henson Motor Group
Henson House Ponteland Road
Cowgate
Newcastle upon Tyne
Tyne and Wear
NE5 3DF
Mon | 09.00 - 19.00 |
Tue | 09.00 - 19.00 |
Wed | 09.00 - 19.00 |
Thu | 09.00 - 19.00 |
Fri | 09.00 - 18.00 |
Sat | 09.00 - 18.00 |
Sun | 10.00 - 17.00 |
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.