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96% Recommend
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647 reviews from our car dealer reviews community
Leave a review for Herts and Essex Motor Company Ltd
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647 reviews from our car dealer reviews community

Leave a review for Herts and Essex Motor Company Ltd
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"Straightforward process"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very accommodating customer service from these guys. Everything was prepped for me on time, and throughout the whole sale process and handover there was no issues. It went very smoothly. Everything is great with my new Citroen, couldn’t fault it. There was no stress throughout everything, and everything was incredibly straightforward.

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Aftersales from Herts and Essex Motor Company Ltd in response to Straightforward process

Huge thanks for your comments and review, it's very much appreciated.

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"Absolutely perfect from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely thrilled with the new Mercedes Citan. It is the most useful vehicle we have ever had and could not survive without it now. I don’t know how we did without having it. The customer service from start to finish was absolutely perfect. They were extremely professional. The car was delivered right to our door, and they were brilliant throughout. Communicated the whole day and kept us informed if there were any delays so we were aware and kept in the loop. There was no pressure, and I honestly have no complaints. We will absolutely be returning, and would certainly recommend.

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Aftersales from Herts and Essex Motor Company Ltd in response to Absolutely perfect from start to finish

We'd like to say a big thank you for the 5 star review - We'llI be sure to pass on your comments to the team.

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"Pressure-free!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am extremely pleased with the car and found the overall experience to be exceptional. The customer service was excellent, with staff that had clear communication and made sure that all questions were answered. The sale process was pressure-free. Based on this experience, I would have no hesitation in returning to the dealership for a car in the future or recommending them to others.

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Aftersales from Herts and Essex Motor Company Ltd in response to Pressure-free!

Thanks ever so much for your review. We hope to see you when it's time for an upgrade.

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"Great quality dealership!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went down to Herts & Essex to purchase a new Hyundai. Found them online, and it's such a relief when the pictures match up to what it actually looks like in reality. It was exactly as it was advertised. The team and customer service was definitely of great quality. There was a lot of clear communication, and they were just really easy to deal with, no grief, no agg. So shoutout to these guys, as they did all they could.

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Aftersales from Herts and Essex Motor Company Ltd in response to Great quality dealership!

Thank you for your five star review.

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"Top-notch service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Loving the new Hyundai. It's been a smooth ride with zero issues so far, which is such a relief. The car drives like a dream, and I'm really enjoying every moment behind the wheel. Plus, the customer service was absolutely top-notch. The team made the whole experience a breeze, and I felt genuinely taken care of 🚗

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Aftersales from Herts and Essex Motor Company Ltd in response to Top-notch service

Thank you for your 5 star review, I will be sure to pass on your comments to the team.

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"Given the time I needed"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The customer service from these lot was excellent, and all the staff are very friendly. Their cars are great quality and good value for money. There was no pressure, and I was given the space I needed to take a look at the car. Chuffed with me new Ford transit. Happy customer.

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Aftersales from Herts and Essex Motor Company Ltd in response to Given the time I needed

Thank you for your comments and 5 star review, very much appreciated.

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"Reassuring customer service👌"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleased with the car I purchased from these guys. I’d highly recommend. The staff were professional which was reassuring. They seemed to know exactly what I wanted without being pushy. The whole process was straightforward, no issues whatsoever. Lovely car which was exactly as described and great customer service. Five stars all round.

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Aftersales from Herts and Essex Motor Company Ltd in response to Reassuring customer service👌

Thank you for your five star review.

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"Went the extra mile"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm absolutely delighted with my new car. I had a great experience at Herts and Essex. The staff truly went the extra mile, and I can't recommend them highly enough. Their team were really helpful and knowledgeable, making the entire experience a pleasure.

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Aftersales from Herts and Essex Motor Company Ltd in response to Went the extra mile

Thank you for your 5 star review, I will be sure to pass on your comments to the team

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"Nothing but praise "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely marvellous car, very much enjoying it, and it’s a really good drive, smooth, nippy, comfortable and much more, so I am very happy with it. They did everything, and I could not ask more from them honestly.

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Aftersales from Herts and Essex Motor Company Ltd in response to Nothing but praise

Thank you for your comments and 5 star review, very much appreciated.

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"10/10!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really great dealership, top notch customer service, happy with my purchase.

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Aftersales from Herts and Essex Motor Company Ltd in response to 10/10!

Thank you for your five star review.

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Dealership Information

If you are looking for great savings on quality used cars in the Hoddesdon area , then you have reached the right place. Herts And Essex Motor Company Ltd are a specialist used car dealer based in Hertfordshire . We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Herts And Essex Motor Company Ltd we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.

If you are looking for a second hand car in Hoddesdon , then don't delay, call us today to book a test drive. In order to offer cars to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.

We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Hoddesdon area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.

At Herts And Essex Motor Company Ltd we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Hoddesdon? We look forward to meeting you!

We Offer Click & Collect 

Delivery can be arranged - Please call for further details

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
647 reviews4.8 out of 5 stars — Rated Excellent
Excellent
579
Very Good
64
Average
0
Poor
1
Terrible
3

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    Contact Information

    Address

    Herts and Essex Motor Company Ltd
    Unit F Belcon Industrial Estate Binngley Road
    Hoddesdon
    Hertfordshire
    EN11 0NX

    Get in touch

    01992 466655
    http://www.hertsandessexmotorcompany.co.uk/

    Opening times
    Mon By Appointment only
    Tue By Appointment Only
    Wed By Appointment Only
    Thu By Appointment Only
    Fri By Appointment Only
    Sat By Appointment Only
    Sun By Appointment Only

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Herts and Essex Motor Company Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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