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BOUGHT A CAR FROM HIGHLANDERS GB WHICH HAD A FAULT. THE AFTER SALES IS USELESS AND VERY RUDE , I WISH I HAD NEVER COME ACROSS THE SECOND HAND CAR DEALER.
Very poor service from Highlanders GB. Was promised 2keys, 3 month guarantee, body repairs. On collection was given only 1key and made to feel like I was making things up. Then told no 3 month warranty on car. Other repairs incomplete. Deposit was non refundable, no previous paper work for car, waited 7 weeks for v5. No complaints process for customers. Overall place is a joke, worst place to buy a car . Do not trust
Nikki in response to Cannot be trusted
Can I ask what the outcome was? Were you able to get a full refund? I am in the same boat! 😭
Professional, efficient service by Highlanders. We collected our car with everything ready to go, perfectly cleaned and with paperwork ready for us. A great experience.
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Drove 120 miles to see car and was exactly how described in the ad, would certainly buy from these guys again. Thank you very much
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Highlanders GB is a very professional, and engaging throughout. Given time to view cars without any pushy sales tactics. Car was clean, and drove vehicle home on same day of purchase.
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Bought a car from Highlanders GB and drove it home. The next day the battery was dead. Still awaiting resolution. I was told I must fill out a warranty claim form, which I did. Did not receive a call back that day.
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I was given plenty of time to view the car with no sales pressure, cars were very clean and as described. Once I bought I was then taken through a very professional hand over
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Very professional and friendly brilliant cars not problems was exactly as stated in the add cannot fault, highly recommend HIghlanders GB.
Big shout out to my man oj what a legend took me out in the new whip let me take it for a spin and got the car I wanted great service
What can I say. Initially I was very weary about going to any dealer as my knowledge about cars while not limited wouldn’t be a match for a dealer and so I was expecting to be getting the hard sell. With Highlanders that was far from the case. The collection of cars in their stock is great which did make me rethink for a moment on what I wanted and the staff were very friendly and helpful. When I arrived I was greeted by a member of the sales team who immediately showed me their range. He got the vehicles I wanted to look at out for me and left me to it to inspect and play around without badgering me to try make a sale which in my mind is a massive plus. Even during the sale I felt at ease with zero pressure to buy. On collection of the vehicle it was in immaculate condition and an opportunity to inspect the vehicle before being allowed to take it away is welcome. All in all when it comes to buying a new car in the future I’ll definitely be checking these guys first.
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Highlanders GB is an Independent dealership that is based in Coventry. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Highlanders GB
Lythalls Lane
Coventry
West Midlands
CV6 6FN
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