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No pushy sales at Highlanders. Friendly on securing a deal, but on collection a different story. Lack of knowledge about the car. Faulty rear wiper, told it was supposed to be like that. Only 1 key works. All these things could have been avoided with a thorough check and a bit more care. Spoilt the excitement of buying a newer car. After sales is always an answerphone.
Highlands lost my v5c and now own a car i cant drive.
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Brought a car from Highlands GB on Sunday, drove it home and all was OK even though promised car would be valeted it wasn't. Used it the following day and EML light came on with dpf light and car went into limp mode. Took it to our own garage to see what was the problem and it needed £1400 spent on it to correct the faults when I contacted Highlanders they said that most of the parts were wear and tear and they would not pay towards them only contribute to getting the car out of limp mode which was only a fraction of the overall bill. I find this totally disgusting that you can own a car for 24 hours and they fob you off with wear and tear excuse. Avoid buying any vehicle from these people as they give the 2nd hand car industry a bad name
They carried out a thorough check up of the car before I got it, clean & tidy throughout and they were easy to deal with.
Reviewer has confirmed their email address
Recently purchased car from Highlanders GB. Very happy with the overall transaction. Sales staff (Richard) very easy to deal with, not at all pushy and left to peruse at own leisure. Part exchanged old car which was very straightforward process. Would definitely recommend.
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Very great experience and they have a very good team specially to Richard (sales representative). They have good quality cars and very good condition. Won’t hesitate to do business again because they great finance as well. Thank you!
Found a car that exceeded expectations at this garage. The staff weren't pushy, just wanted to help & make sure the choice made was right for me. The salesman I dealt with was fab - even though I'm sure he was challenging me on the test drive, haha (making me go down narrow roads with lots of parked cars & carry out manoeuvres). Great range of cars, particularly if you're looking for a 4x4, good test drive, lovely staff.
Reviewer has confirmed their email address
Got a vw touareg from Highlanders was made very welcome by all the staff at Highlanders especially Richard who sold me the car we were given the keys and left alone to have a good look round without any salesmen pressure an absolute gentleman thanks to O.J. and Richard for a very relaxed car buying experience 😁
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Very frequently and helpful nothing was to much we travelled quite far but they were brilliant every time.
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Highlanders GB is an Independent dealership that is based in Coventry. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Highlanders GB
Lythalls Lane
Coventry
West Midlands
CV6 6FN
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