I contacted Highstone Car company in order to look at options to part exchange my old Jag and possibly buy a newer model. Mr Green the owner was very responsive initially and I sent through some pictures of my Jag and identifying an XE I was possibly interested in. He then completely stopped communicating and three messages were apparently read but not answered. Hey ho - there are plenty of other car dealers out there. My experience showed a complete lack of customer service so I would advise avoiding this company from my experience. Thank you

They can sell ice to an eskimo there sales pitch is spot on , once you bought car downhill from then they even blocked out the engine management light and faults go back 2 years on the diagnostic machine and up till now spent £700 more getting the car to a satisfactory level. Seriously if you buy from them get AA or RAC inspection first . Will save £££s in the end. I went to ombudsman and Citizen Advice . Unless I was prepared to go to court and spend more money, lesson learnt.