Hillside Motors sold me a car that had barely legal rear tyres had to get front wheels balanced £15 seat belt dont work properly one of the electric windows don't work properly so have to fork another £150 for new tyres maybe the garage you use to check your cars should get someone who knows what there doing. Not good enough!
matt in response to matt
Hillside have now fixed window and seat belt so thats good
I viewed a Nissan qashqai on a Monday, even though I got there minutes to 6, Manny happily took me out on a test drive. On the Wednesday I contacted Manny and let him know that I am interested and on the Thursday I arranged payment and got told the vehicle will be ready on the following Monday. The problem was I needed the vehicle for the weekend but Shaun ensured the vehicle was ready on the Friday afternoon even collecting me from sutton station. On the Tuesday I went to start vehicle and battery was dead, the rest of the week it started but slowly so contacted Manny who stated to bring it in which I couldn't do until the Saturday. Saturday morning I arrived they checked and realised the battery needed changing which was ordered and changed over. I am happy, vehicle running nicely and happily. Manny is a nice salesman, Shaun is a great manager.
Unknown from Hillside Motors Ltd in response to Alyson
Appreciate the positive feedback Alyson. You have a lovely family..... was a pleasure to do business with you. First car of many we hope !!!!
Second car purchased ........Fantastic example of a reputable family run small business. The busy vibe gave me the confidence to purchase my Nissan from them in 2014 and boy I wasn't disappointed. This is the reason why I'm back for another. Could not fault the efficient profession and courteous attitude throughout my experience. Highly recommend :-)
Unknown from Hillside Motors Ltd in response to Evie S
It was a pleasure to supply you another vehicle. Hopefully many more !!!
Fantastic service from the moment we walked through the door to the moment they handed us the keys. Hard to find a reputable dealer that you feel you can trust. These guys you certainly can. Will be back for another car most definitely
Unknown from Hillside Motors Ltd in response to dawn Ford
Thank you for your review. We hope we can supply you another vehicle in the future.
Well its not often I write a review but I feel it's worth it this time I've recently purchased a car off Hillside motors in Carshalton and I cant believe the level of service I received. The salesman I dealt with was John and he couldnt do enough for me. I asked for the car to be described over the phone and when I turned up to view it from Norfolk he had described it 100% perfect. I was met by John who ran through the details of the car with me then left me to veiw poke and prod at my leisure but always to hand if I had a question there was also no problem in a split test drive for me and my partner and anything I found wrong was promised to be rectified when it was ready to be collected. I arranged to collect it the following Saturday and was promised a call with an update monday which John rang monday as promised and friday to let me know the car was ready and waiting and to finalise details ready for saturday morning, which went smoothly everything was ready the car was spotless and all the jobs i'd asked had been fulfilled. The dealership was clean and tidy and all the cars were in a spotless clean condition and ready for sale. You can see why they have been trading over 40 years if this is the way they treat customers. I hope this helps someone make a decision on there next car purchase from Hillside you wont be dissapointed.
Shaun from Hillside Motors Ltd in response to michael kia ceed
Thank you for your kind words and hope we can do more business with you in the future
On August 2015 I bought a car from this dealer. I've only been driving it for 3 months and I've had to have the diesel filter changed, the fuel pressure regulator and also 4 new injectors. This has cost me just under £1000. I am truly dissapointed with this car dealer as Manny (sales assistant) seemed very genuine. I will definitely not be recommending this dealer to anybody and if you do, make sure you do a thorough research on the car or pay someone to have the car checked.
Shaun from Hillside Motors Ltd in response to Angela
Very sorry to hear about the issue you experienced with your car. Please feel free to contact us first in the future and maybe we could help you towards a resolution....opposed to learning about the issue through a negative review.
David in response to Angela
Angela: I have to agree with their reply. I've just bought a car from them and I'm more than happy, in three ways: (1) I'm a hard-to-please octogenarian and I found this dealer consummately professional (2) they VOLUNTARILY replaced all the wipers because, during the test drive Mannie noticed they were slightly deficient (3) within 24 hours of purchase a relatively minor mechanical fault developed - I DULY NOTIFIED THEM and received an almost instant reply intimating that Shaun, the owner, would be happy for me to bring the beast back to the garage for rectification. Cumulatively impeccable experience. I think you're being massively unfair, Angela, to an absolutely tiptop dealer. I recommend them unhesitatingly. (There's a proper way of going about a grievance and it's definitely not slagging off a company to all and sundry - and, in the process, doing damage to their fine relutation - without the decency of first alerting the seller to give them the opportunity to ensure your complete satisfaction...)
They were really friendly, easy to make an appointment and more than willing to deal with dog, baby, husband and general family chaos. Gave great advice and made the processing of our finance really easy too. Highly recommend them for service but also for choice - an excellent selection of good value cars.
Reviewer has confirmed their email address
Shaun from Hillside Motors Ltd in response to Melanie P
Thank you so much for your kind review. It really does help to maintain the confidence of others to trust our dealership to buy their next car from us.
Hillside Motors have been selling used cars since they opened their doors back in 1970 to the people of Carshalton. They have around 50 cars in stock at any one time and this includes popular choices such as Mini, Nissan and BMW.
Please leave a review below and help other car buyers make better decisions.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Hillside Motors Ltd
Carshalton Road
Carshalton
Greater London
SM5 3QB
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