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Sold me a car with seat belts “unplugged” meaning that if i or anybody had a crash with passengers or children in the vehicle they would likely be killed. After calling them about the issue, my calls and emails got ignored. Shouldn’t be allowed to continue to trade in my opinion.
Quick enough to sell you a vehicle during lockdown but then when it goes wrong ie gearbox problems they claim there is nothing wrong but the independent report I had done shows different!! DO NOT USE IS MY PERSONAL OPINION!!
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Veronica Garcia in response to DO NOT USE
Hi Amanda, would you mind getting in touch. We had a horrible experience with these guys and would like to hear about your experience before we proceed with any actions.
I bought a Mercedes from these frauds and it came with a bodged headlight, told it was fine by their ‘mechanic’ and their ‘internal MOT and checks’ didn’t pick it up. Most unhelpful, dodgy crooks going
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Bought a Mercedes few months ago from Hiltop Motors and I started to hear noise from the front end call them about it few times took it there could hear the noise at the time call them again still waiting to get it sorted its under warranty but just the hassle of taking there all the time. I honestly wouldn't recommend anyone to them stay away from this dealer. Even their mechanics are cowboys. Don't know a thing about cars.
Car from Hilltop Motors are in very poor condition. Promised a replacement , but after months of waiting nothing was offered.
Thanks for a great car and a awesome service!!! I love this car and you guys were very helpful any time i needed help. Been going strong now for over a year. I love my BMW!!!
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I have had no issues at all with my Audi from Hiltop Motors. It's wonderful. It drives perfectly and looks like new. The dealers were really helpful and knowledgeable and I would happily buy another car from here and I will recommend Hiltop Motors to all of my friends and family.
Reviewer has confirmed their email address
I bought a car from Hiltop Motors in January. It looked like it was in good condition and and had been nicely cleaned but I have had a few problems with the car that the dealer is refusing to accept any responsibility for. So, based on that I'm afraid that I wouldn't recommend them.
Reviewer has confirmed their email address
Anon in response to Could have been better
Similar experience here, yet your rating shows them as "very good", when you're not actually recommending them and neither would I.
Great local dealer! I bought my BMW in January and when I got it, it had been cleaned and looked like new. I did have an issue with the thermostat but I took it back to Hiltop motors and they got it sorted no problem. They were really helpful and knowledgeable. I would recommend them.
Reviewer has confirmed their email address
Would not buy from Hiltop Motors again. The sales guy denied over the phone any problem with the engine in my recently purchased car, even after I stated that two independent VW specialists confirmed a recurring stored engine code fault. I then paid a VW main dealer to inspect the car and sent this report to the sales guy which was also dismissed. When the engine started making loud mechanical noises a couple of months later, I was fortunate enough, that my credit card company picked up the bill.(circa £2000). Dealer supplied warranty company wriggled their way out saying it was a previous known fault that the dealer should have sorted and the sales guy still did not want to know. Poor show.
Reviewer has confirmed their email address
Sude from Hiltop Motors Limited in response to Pray you don't have any problems.
Hi Sorry top hear your review. However you have been fortunate to be re reimbursed by your C Card service. I have major issues with my car. I too bought the car from them and then 1 week later, started getting engine fault lights. I took it back and the sales guy assured me the whole DPF filter had been removed, cleaned and re fitted. It was 8 months after I took my car in following another engine light fault appeared I took the car in to a reputable garage that they pointed out to me the DFP filter had been bypassed by the ECU unit. This is illegal and they are denying all allegations by me. This has now gone to court and an on going litigation case
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Hiltop Motors Limited
893-895 Green Lanes
London
Greater London
N21 2QP
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