82% Reviews
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96% Recommend
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1,250 reviews from our car dealer reviews community
Leave a review for Hilton Car Supermarket
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1,250 reviews from our car dealer reviews community

Leave a review for Hilton Car Supermarket
Leave a review
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"Great Service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was in today and was seen by Barry and Deep Singh and both were excellent I thought I would be there for hours but Barry seemed to know what I needed before I did and made the whole process very easy and quick. I collect my beautiful new car on Tuesday and couldn’t be more excited!

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After Sales from Hilton Car Supermarket in response to Great Service

Thank you so much for the review! I’m glad to hear that you’re happy and satisfied with your recent purchased from Hilton Car Supermarket. Thank you again for taking the time to share your feedback with us – it’s always appreciated.

"liars cheaters cons"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

(07412919759 ali message me if you guys want your money i m gettin solicitor need your help).Hi guys dont buy cars from them they are cheaters .they buying the cars from copart salvage cars I have seen it myself copart truck was dropping the cars thr.my problem was that i bought a mercedes c class for 15k very second day it started giving me problems like parking sensors are not working media system not working properly auto start stop wasnt working etc so after complaining to them they suggested me to get the diagnostic report so real problem what i found that its airbags has been recorded the electrician who was doing the diagnostics told me that this car has been involved in an accident its got too many code errors after listening to him straight i took the car to a local bodyshop to find out the about car and guess what in one glimpse the guy told me its a accident car i called them straight away and send the diagnostic report they said they gonna ring me back in 2 days no phone calls recv till now.been advice by my solicitor to send them 3 email hv done tht now its action time(trading standards).

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"Poor response/ dealing with issues"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am quite disappointed with this dealership especially after receiving such a good service from identifying the car to test driving it. My problem is getting my refund! I was asked to pay for a holding fee of £150 before test driving a car but reduced to £50 when i explained my circumstances. I was told that I would get an automatic refund of I didn't like the car. That was the 4th of July 2020 and to date, several phonecalls/ emails and even going to the dealership in person, I keep being promised my refund with no luck, no responses to email and empty promises over the phone! Each time I ring, I'm made to feel like i'm a pain and lay Friday one of the people there had the audacity to tell me, 'It's only £50" when i said that i needed my money back to cover for bills that were going out. How dare he say that to a customer. It could have been £10 or £20 or even the £150, its my hard earnt money! What he didn't appreciate was that I was going through the same hustle with another dealership! I am appalled to say the least! Be warned in case you fall into the same trap. Hopefully, I will get my refund once the Ombudsman has dealt with my complaint.

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"The service I have received has been…"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service I have received has been outstanding from start to finish. I received regular updates and fast responses to any queries I had. Will definitely be using this company again and would highly recommend to anyone looking to car in future.

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After Sales from Hilton Car Supermarket in response to The service I have received has been…

Thank you for your kind words, your feedback means the world to us. We hope to see you in the future for your next change of vehicle. Thank you once again.

"Brilliant customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant service, quick delivery time, fantastic price for the Car we wanted. Daniel was extremely helpful through the process and wont hesitate to recommend to others. Thanks.

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After Sales from Hilton Car Supermarket in response to Brilliant customer service

Thank you for your review! We take pride in the quality of our vehicles and hope that we can continue delivering great services to our customers. If there is anything else we can do for you, please let us know!

"Great service"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service, from my initial enquiry through to having the car delivered, would certainly recommend and will use again in the future

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After Sales from Hilton Car Supermarket in response to Great service

Thank you so much for the review! I’m glad to hear that you’re happy and satisfied with your recent purchased from Hilton Car Supermarket. Thank you again for taking the time to share your feedback with us – it’s always appreciated.

"I do not readily write reviews"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My first experience with Hilton Car Supermarket London and I have been very impressed! Daniel has been brilliant to deal with and made the process really easy. I am a perfectionist who expects high standards as wasn’t disappointed..... Fantastic friendly, personal and professional service! I already have recommended them to my son who has also secured a car with Syed too! Great work Syed and the Hilton Car Supermarket London Team.

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After Sales from Hilton Car Supermarket in response to I do not readily write reviews

Thank you for your kind words, your feedback means the world to us. We hope to see you in the future for your next change of vehicle. Thank you once again.

"Be warned"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a “Quality used Car” from Hilton Car Supermarket on 26th Oct 2019 safe in the knowledge that they are an RAC Approved Dealer and the car would have had an 82 point preparation, an RAC warranty and would be reliable with a new MOT. The car was an Audi A4 and cost me £11000 so not a cheap run around. I test drove the car as far as I could in the local area and it seemed fine. On the drive home the passenger side visor fell off completely hitting my daughter –not just out of the bracket but including the mounting in the roof liner, it had been glued in. The grab handle on the rear R/H passenger side had also been glued in. Then it started to rain so I switched on the windscreen wipers which failed to operate in any mode but fast wipe setting. By this stage I was on the M3 heading west and Hilton Car Supermarket was closed! I noticed vibration coming through the floor pan on the motorway at higher speeds and sometimes the automatic gearbox was a bit ‘clicky’. On the Monday morning I called Hilton Car Supermarket regarding my concerns and was advised to take the car to a local garage and get a price for repairs as I live 60 miles from the London branch. I did as requested and my local garage checked the car over finding multiple faults including electrical wiring that should not have been fitted. The car also did not have a spare wheel or any jacking equipment (nor were the tyres ‘run flats’ [the car was given a new, albeit illegal, MOT on purchase]). They took a sample of the transmission oil and concluded it was not the correct spec. I informed Hilton Car Supermarket of the cost for all the work and they agreed to pay rather than refund me and return my traded in A4. They got me a visor and spare wheel from ebay and I ordered a rain sensor, got the car booked in for a gearbox oil change and thought we had a deal. As of today 11-Feb-2020 I am still waiting for reimbursement for all the work carried out: Gearbox oil change Rain sensor supply and fit All four wheels tracked and balanced (my local garage found no weights fitted to any wheel hence the vibration) Sun visor fit Passenger handle fit Removal of non standard wiring. Unfortunately the list goes on: The brakes started to bind in January – the front discs worn below limits, one caliper seized and all 4 pads below safe limits (new MOT 26 Oct 2019 remember!) I need to put the air on recirculate when sat in traffic as the catalyst is now leaking into the cabin (new MOT 26 Oct 2019) I cannot use the car radio if the rear screen heat is on The dashboard lights go on and off and flash on their own accord. Since buying this car I have spent £1300 on servicing and repairs!

"Good Would recommend."
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Been a few times to look so new all the process, from the moment I found the car I liked it was very straight forward, test drive, ask any questions, sort paperwork, pick up car, all went very well, staff were friendly and I would definitely recommend, I would have took half a star off if I could, only because everytime I've been I've got no change and can't therefore use vending machine, and they don't supply refreshments,

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After Sales from Hilton Car Supermarket in response to Good Would recommend.

Thank you for your review! We take pride in the quality of our vehicles and hope that we can continue delivering great services to our customers. If there is anything else we can do for you, please let us know!

"Simple easy car buying with no pressure…"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Simple easy car buying with no pressure and confidence that you are buying a good car. The customer service is excellent. The playpen was an added help in occupying a little one whilst the paperwork was completed. This is my second purchase and we would definitely buy from you again in the future.

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After Sales from Hilton Car Supermarket in response to Simple easy car buying with no pressure…

Thank you so much for the review! I’m glad to hear that you’re happy and satisfied with your recent purchased from Hilton Car Supermarket. Thank you again for taking the time to share your feedback with us – it’s always appreciated.

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Dealership Information

Hilton Car Supermarket: Car Sales

Welcome to Hilton Car Supermarket Milton Keynes.

We are a used car supermarket based in Milton Keynes, with a wide range of used cars for sale. Whether you are looking for a family car or you have just passed your test, one of the team will be able to help.

We are passionate about putting our customers first and we have decades of experience within the industry. This means that not only are we best placed to offer professional help and advice, but that we can offer our personal opinions too.

As a car supermarket, our cars are very varied. We stock cars from Audi and BMW, Ford and SEAT to name a few. We work on finding great used cars at competitive prices so we can pass on the quality and savings to our customers.

Whether you know what you are looking for or need help and guidance, we will be there to help. We also list our latest arrivals online so you can check them out digitally before you visit one of our sites.

If you have any questions, we would love to help you, so get in touch to find your next used car.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1250 reviews4.7 out of 5 stars — Rated Excellent
Excellent
925
Very Good
313
Average
2
Poor
1
Terrible
9

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    Contact Information

    Address

    Hilton Car Supermarket
    Auckland Park Bletchley
    Milton Keynes
    Milton Keynes
    MK1 1BU

    Get in touch

    01908 888800
    https://www.hiltoncarsupermarket.co.uk/

    Opening times
    Mon 09.00 - 21.00
    Tue 09.00 - 21.00
    Wed 09.00 - 21.00
    Thu 09.00 - 21.00
    Fri 09.00 - 21.00
    Sat 09.00 - 19.00
    Sun 10.00 - 18.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    82%
    Percent of reviews responded to by this dealer

    Additional Information About Hilton Car Supermarket

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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