82% Reviews
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96% Recommend
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1,250 reviews from our car dealer reviews community
Leave a review for Hilton Car Supermarket
Leave a review

1,250 reviews from our car dealer reviews community

Leave a review for Hilton Car Supermarket
Leave a review
"Made you very welcome when you walk in"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Made you very welcome when you walk in. No pressure in to buying a car. Staff are so friendly to help in hand. Advice on cars we're so helpful in choosing the right car. Love my new car thanks to the staff.

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After Sales from Hilton Car Supermarket in response to Made you very welcome when you walk in

Thank you for your kind words, your feedback means the world to us. We hope to see you in the future for your next change of vehicle. Thank you once again.

"Plenty of choice"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Plenty of choice, we weren't sure what car we wanted but were able to look around without hassle from sales people. When we decided on a car atest drive was arranged within 10 minutes. Next time we swop the car this will be the first place we visit.

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Aftersales from Hilton Car Supermarket in response to Plenty of choice

We appreciated it you have taken out time for leaving such a great review. At Hilton Car Supermarket it is our goal to make car-buying process as easy as possible and we are glad this was your experience. Thank you for sharing your feedback!

"From the minute I walked in i was…"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the minute I walked in i was greeted with a friendly smile, they explained everything i needed to know and was very helpful, i chose a car in the Wednesday and drive it out by Friday, i can honestly say they was very good, i would recommend anyone to go, they don't pressure you at all and leave you too it, the service was excellent..

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Aftersales from Hilton Car Supermarket in response to From the minute I walked in i was…

Wow, we were blown away by your positive words. We go extra mile to satisfy our customer, at Hilton Car Supermarket it is our primary goal. Thank you so much for sharing your experience and have a great day!

"Purchasing Our Family Car"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a fantastic experience today with Syeed purchasing our family car. He was very accommodating and helped us to find what we was looking for. Syeed help and advice was greatly appreciated and we would do business with Syeed and the company again In the future!

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After Sales from Hilton Car Supermarket in response to Purchasing Our Family Car

Thank you for your review! We take pride in the quality of our vehicles and hope that we can continue delivering great services to our customers. If there is anything else we can do for you, please let us know!

"I have nothing but praise for Hilton Car"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have nothing but praise for Hilton Car Supermarket Cars. First impressions of are of a clean, bright and professional showroom, full of quality cars. When I came to look at the car I saw on Autotrader, I was told by Syed to feel free to go and look at the car, to take my time and have a good look inside / get a feel for the car. Kamran was both informative and friendly and was happy to answer any questions. I am very happy with the car I purchased, and would most definitely go back when it is time to replace, but in the meantime will recommend Hilton Car Supermarket cars to anyone.

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After Sales from Hilton Car Supermarket in response to I have nothing but praise for Hilton Car

Thank you so much for the review! I’m glad to hear that you’re happy and satisfied with your recent purchased from Hilton Car Supermarket.

"I would high recommend hilton car warm…"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would high recommend Hilton Car Supermarket warm and friendly service amazing cars all clean to a high standard nothing was to much trouble for Syeed the car I bought was immaculate had a little trouble with handbrake rung Ian and was sorted pretty much straight away will go back again when I need a new car thank you for a amazing service guys.

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After Sales from Hilton Car Supermarket in response to I would high recommend hilton car warm…

Thank you for your kind words, your feedback means the world to us. We hope to see you in the future for your next change of vehicle. Thank you once again.

"Faulty car and no refund or fix!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Whilst test driving and buying the car was relatively smooth the trouble started soon after. Within 20 miles it became apparent that the car had significant issues. Numerous warning lights displayed, car in limp mode and gearbox not engaging. Less than a week after the purchase I gave the car back and requested a refund. Through correspondence during the following days it came to light that the car had had significant work to the gearbox carried out by Hilton. They had not disclosed any of this with the cars service history. Since I left the car with them I have had no update on when I will receive a refund despite serving a written rejection ten days ago. So three weeks since I purchased the car I have no car, no refund and no clue when this will be addressed. It looks likely that I will start court proceedings against Hilton Car Supermarket next week to get my refund.

"Avoid them"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The worst car ever and poor service recovery. My jaguar from Hilton Car Supermarket had the following issues: - illegal tyres - no log book (so couldn't tax it) - 1 key when it was sold as having 2 - bowed brake discs - start / stop not working (still doesn't even though they had the car over 2 weeks) - no wiper blades - broken console - no service history (sold as part) - no MOT - 7 weeks or so later the alternator died spectacularly - no spare wheel - no tow eye - air con not charged Some of this you expect on a used car but I should say ALL were noted as checked and perfect...not even an "average" score on anything. Now some of this was done after me arguing...a lot....but was still all signed off as fine on their check list when purchased. When "repaired" my car was sent from Hayes to Milton Keynes and came back with 285 miles more! And no fuel....the manager feels paying for the fuel (that they somehow used on a 65 mile round tip???) Was fair On collection a body panel from another car was chucked on my leather seats. Scratched. CEO hasn't even bothered to help. AVOID THEM They didn't even return the car valeted as promised!

"Bmw 335 "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to look at a bmw 335 at Hilton Car Supermarket, new mot....really.....found the fail sheet in the boot none of the fails were fixed an illegal tyre on the back worn and pitted discs all round.....the main concern from the salesboy was how i found the mot fail sheet.....but they had put in new pads.......very poor took photos shame i cant upload them....reported to trading standards and also reporting them to vosa to inquire about how they can put a mot on a car like that

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"Poor customer service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don’t buy the faulty cars at the Hilton Car Supermarket. They’ll go missing once you want a solution. Don’t fall for their customer service gimmick either. They don’t know what customer service is.

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Dealership Information

Hilton Car Supermarket: Car Sales

Welcome to Hilton Car Supermarket Milton Keynes.

We are a used car supermarket based in Milton Keynes, with a wide range of used cars for sale. Whether you are looking for a family car or you have just passed your test, one of the team will be able to help.

We are passionate about putting our customers first and we have decades of experience within the industry. This means that not only are we best placed to offer professional help and advice, but that we can offer our personal opinions too.

As a car supermarket, our cars are very varied. We stock cars from Audi and BMW, Ford and SEAT to name a few. We work on finding great used cars at competitive prices so we can pass on the quality and savings to our customers.

Whether you know what you are looking for or need help and guidance, we will be there to help. We also list our latest arrivals online so you can check them out digitally before you visit one of our sites.

If you have any questions, we would love to help you, so get in touch to find your next used car.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1250 reviews4.7 out of 5 stars — Rated Excellent
Excellent
925
Very Good
313
Average
2
Poor
1
Terrible
9

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    Contact Information

    Address

    Hilton Car Supermarket
    Auckland Park Bletchley
    Milton Keynes
    Milton Keynes
    MK1 1BU

    Get in touch

    01908 888800
    https://www.hiltoncarsupermarket.co.uk/

    Opening times
    Mon 09.00 - 21.00
    Tue 09.00 - 21.00
    Wed 09.00 - 21.00
    Thu 09.00 - 21.00
    Fri 09.00 - 21.00
    Sat 09.00 - 19.00
    Sun 10.00 - 18.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    82%
    Percent of reviews responded to by this dealer

    Additional Information About Hilton Car Supermarket

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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