Ricky V, March 2025
"No pressure approach"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
When we bought the car I really appreciated Andy’s laid-back approach. He didn’t pressure us at all and let us look around the car at our own pace. We even got to take it for a test drive on our own which was great. After we bought it we did run into a few issues, but Andy was brilliant.. He made sure everything got sorted without any hassle, so I can't knock his service.
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Aftersales from HKO Vehicles Ltd in response to No pressure approach
Hello Ricky, Thank you so much for your fantastic review! We're thrilled to hear that Andy’s laid-back approach made your experience more comfortable and enjoyable. It’s great to know that even after the purchase, he was there to ensure everything was sorted without any hassle. We really appreciate your kind words and are always here to help if you need anything in the future!
Jamie T, March 2025
"Cheers Andy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'd not bought a car before as always had one on lease, but when the contract was coming to an end it felt like i'd been looking online for something for quite a while. It was all getting bit stressful until I spotted a Ford Focus advertised by HKO Vehicles on Auto trader. I called up, spoke to Andy and arranged to pop down and take a look. Cut a long story short I've used the car pretty much every day since and it's been great. Cheers to Andy for making the whole thing easy and straight forward.
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Aftersales from HKO Vehicles Ltd in response to Cheers Andy
Hello Jamie, Thank you so much for sharing your experience! We're so glad that Andy could make your first car purchase a smooth and straightforward process. It’s great to hear that you’ve been enjoying your Ford Focus! We truly appreciate your feedback and are here if you need anything in the future. Cheers to many happy miles ahead!
Matt S, March 2025
"MOT "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently used HKO for an MOT and oil & filter change. It's the first time I've used them for anything like this, but they did a great job and I'd happily recommend them to other people.
+0 Found this review helpful
Aftersales from HKO Vehicles Ltd in response to MOT
Hi Matt, Thank you for your kind words! We're so glad to hear that you had a great experience with us for your MOT and oil & filter change. It's fantastic to know you'd recommend us, and we truly appreciate your trust in our service. If you need anything else in the future, don’t hesitate to reach out!
Ben, March 2025
"great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
i couldn’t of asked for a smoother and simpler time when dealing with HKO, that helped me all the way through setting up my finance and getting me my car, helped with every bit of information i needed, was very honest about the car and previous history and was very friendly throughout my visit. I would recommend to anyone to check out their website and not to hesitate to give a call, you will not be disappointed.
+0 Found this review helpful
Aftersales from HKO Vehicles Ltd in response to great service
Hello Ben, Thank you so much for your fantastic review! We're so happy to hear that your experience with HKO was smooth and hassle-free. It’s great to know that our team could assist you with the finance process, provide all the information you needed, and offer honest service. Your recommendation means a lot to us, and we truly appreciate your kind words! If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new car!
Ben M, March 2025
"Would recommend to anyone"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really smooth purchase and everyone was helpful all the way through, would recommend to anyone
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Aftersales from HKO Vehicles Ltd in response to Would recommend to anyone
Hi Ben, Thank you so much for your kind words and recommendation! We’re thrilled to hear that your purchase experience was smooth and that our team was able to assist you every step of the way. If you ever need anything else, we’re here to help. We really appreciate your support!
Richard T, February 2025
"Happy Customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've driven about 3,000 miles in the Qashqai we purchased from Andy at HKO so far, and it’s running really well. Andy was great and the service he provided was brilliant Genuinely very happy with the whole experience.
+0 Found this review helpful
Aftersales from HKO Vehicles Ltd in response to Happy Customer
Hello Richard, Thank you so much for your wonderful review! We’re so glad to hear that your Qashqai is running smoothly after 3,000 miles! It’s great to know Andy provided excellent service, and we’re thrilled that you’re happy with your experience. If you ever need anything else, don’t hesitate to reach out. Enjoy your drive!
Steve T, February 2025
"Used multiple times"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We've used HKO Vehicles' bodyshop and workshop services multiple times across various vehicles and have always been pleased with the quality of work. The team works efficiently to get everything sorted quickly and maintains clear communication throughout, which is crucial in helping us manage our customers' expectations effectively.
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Aftersales from HKO Vehicles Ltd in response to Used multiple times
Thank you so much for your continued trust in HKO Vehicles Steve! We're thrilled to hear that our bodyshop and workshop services have consistently met your expectations. Clear communication and efficiency are always a top priority for us, and it’s great to know it’s been helpful in managing your customers' needs. We truly value your support and look forward to working with you again in the future!
Anonymous, February 2025
"Oil & Filter Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We used the guys over at HKO for an oil & filter service last month and I can't fault the job they did for us.
+0 Found this review helpful
Aftersales from HKO Vehicles Ltd in response to Oil & Filter Service
Thank you for your fantastic review! We’re so glad to hear you were happy with the oil and filter service. It's always great to know we’re providing quality service. If you ever need anything else, don’t hesitate to get in touch – we’re always here to help!
Anonymous, February 2025
"5/5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
All's good with my Defender from HKO Vehicles. No complaints
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Aftersales from HKO Vehicles Ltd in response to 5/5
Thank you for your great review! We’re so happy to hear that everything is going well with your Defender. If you ever need anything in the future, feel free to reach out. Enjoy your Defender!
Gurpreet S, February 2025
"Happy customer "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm very happy with my Qashqai from HKO and feel Andy provided great service. I've given four stars as the delivery was slightly delayed but I understand that this is sometimes unavoidable.
+0 Found this review helpful
Aftersales from HKO Vehicles Ltd in response to Happy customer
Hi Gurpreet, Thank you so much for your lovely review! We're really glad to hear you're happy with your Qashqai and that Andy provided great service. We completely understand your feedback regarding the delivery delay, and we truly appreciate your patience and understanding. If there's anything else we can do for you in the future, please don’t hesitate to reach out. Enjoy your new car!
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