118 reviews from our car dealer reviews community
Leave a review for HKO Vehicles Ltd
Leave a review

118 reviews from our car dealer reviews community

Leave a review for HKO Vehicles Ltd
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"An honest and genuine dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Andy is as honest and as genuine as they come. He is by far the best car salesman I have ever dealt with and he really did go the extra distance to make sure that it was a smooth transaction for me. No question that I had for Andy was too big for him to be able to answer he really did know what he was talking about and had unbelievable knowledge about the cars he sold with great passion about what he was doing. It was a solid five star experience at this dealership without a shadow of doubt.

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Aftersales from HKO Vehicles Ltd in response to An honest and genuine dealership

Hi Alan, Thank you for your wonderful review! We are over the moon to hear that you had a five star experience at HKO Vehicles Ltd. We have adored reading your praise for Andy, who is as honest and genuine as they come. He is indeed the best car salesman we have ever had and we are proud of his dedication and professionalism- He is always eager to answer any questions and to share his expertise with our customers. It was a pleasure doing business with you and we hope you enjoy your new car for a long time. Thank you for choosing HKO Vehicles Ltd and for giving us a glowing review. We value your trust and satisfaction. 🙏 Have a splendid day! 😊

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"Great communication "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Andy and the team at HKO were bloody brilliant. I am slightly hard of hearing so we was communicating back and forth by text message. Andy always got back to me and kept me up to date with things. He was very patient with me and i'm extremely thankful for that. I'm delighted with my new car it is a lovely car and it was in a better condition than I seen in the advert when I collected it.

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Aftersales from HKO Vehicles Ltd in response to Great communication

Wow, thank you for your amazing review Edward, we are overjoyed to hear that you had a brilliant experience with Andy and the team at HKO. We appreciate your recognition of our communication skills, especially by text message. We understand that different customers have different preferences and needs, and we always try to accommodate them as best as we can. We are ecstatic that you are delighted with your new car, which is a lovely car indeed. We are glad that it exceeded your expectations and that you found it in a better condition than the advert. We always aim to deliver high-quality vehicles to our customers. It was a pleasure doing business with you and we hope to see you again soon. Thank you for choosing HKO Vehicles Ltd and for giving us a glowing review. Have a fantastic day! 😊

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"Nothing was too much trouble "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got my Qashqai from here and it is a fab car to drive, Andy was extremely knowledgeable and he was a really nice fella who was also upfront and gave honest advice. Nothing was too much trouble for Andy, he was patient going through everything with me and was happy to go through things again with me if I was unsure about anything. I love my new Qashqai it is an awesome car and I enjoy every second I get to spend behind the wheel in this car. I highly recommend this dealership and I would happily shop here again when I need to upgrade my car. I only scored these 4 out of 5 because no one is perfect but these certainly came close.

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Aftersales from HKO Vehicles Ltd in response to Nothing was too much trouble

Hi Paul, We are thrilled to hear that you got your Qashqai from us and that you are enjoying it so much. Thank you for your compliments on Andy, who was knowledgeable, nice, and honest with you. He is a great asset to our team and we are glad he provided you with excellent service. We really do appreciate your recommendation of our dealership. We value your loyalty. We understand that no one is perfect, but we always strive to improve and deliver the best possible experience to our customers. We would love to hear your feedback on how we can earn that fifth star from you. Please feel free to contact us anytime with your suggestions or comments. Thank you for choosing HKO Vehicles Ltd and for giving us a four-star rating. We hope you have a wonderful day! 😊

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"A fantastic buying experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A fantastic experience buying from HKO Vehicles Ltd at Congleton, once the deal was agreed, there was no hidden catches or fees that popped up. The sales guy Andrew was very open and honest from the start, and sold me a lovely Qashqai. He kept me in the loop with everything and the communication with him was fantastic, Would I buy from this dealer again, ABSOLUTELY, it was a solid five star experience!

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Aftersales from HKO Vehicles Ltd in response to A fantastic buying experience

Hello Jonathan, Thank you for your kind words and positive feedback! We are delighted to hear that you had a fantastic experience buying from us. We appreciate your compliments on our salesman Andrew, who was open and honest with you from the start. He is one of our best assets and we are glad he made you feel comfortable and informed throughout the process. We are also happy that you love your new Qashqai, which is a great choice for a reliable and versatile car. We hope you enjoy driving it for many years to come. It was a pleasure doing business with you and we look forward to seeing you again soon. Thank you for choosing HKO Vehicles Ltd and for giving us a solid five star rating. We value your trust and loyalty. Have a wonderful day! 😊

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"Andy was really accommodating "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Andy at HKO Vehicles was brilliant, with work commitments I was struggling to go and see the car and arrange collection of it after agreeing to buy it, Andy was very accommodating towards me and worked with me to do this in a time that was convenient to myself. He did not come across as the typical pushy salesman and instead he listened to what it was that I wanted and tailored everything towards my requirements. My Nissan it a really nice car and it is running like clockwork. Thank you Andy for everything and for helping me to find the perfect car for me. 😉

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Aftersales from HKO Vehicles Ltd in response to Andy was really accommodating

Hi Andy, Thank you for sharing your positive experience with Andy. We are glad to hear that he was helpful, flexible, and attentive to your needs, we will make sure we pass on your lovely word to the team. It sounds like you found a great car that suits you well. I hope you enjoy driving your Nissan and have a safe journey. 😊

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"Thank you for being so amazing 👏"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I want to write this review for HKO Vehicles at Congleton and thank them for being so amazing in everything that they do. The communication with Andy and the team here is second to none, I was always kept in the loop with things, I went to see my Qashqai on the Monday and it was ready for me to pick up on the Thursday. The car had a full service, it looked like a brand new car when I collected it and it was valeted to a very high standard so it smelt lovely inside it and it was nice and shiny on the outside. I will definitely be returning here when i'm ready to buy my next car and I will certainly pass on my recommendations to everyone I know.

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Aftersales from HKO Vehicles Ltd in response to Thank you for being so amazing 👏

Hi Jodie, Thank you for your wonderful review. We’re thrilled to hear that you had an amazing experience with Andy and the team and that they kept you updated on everything. We’re happy to know that you loved your Qashqai and that it was serviced and valeted to perfection. We appreciate your loyalty and your referrals to your friends and family. We look forward to seeing you again when you’re ready for your next car. 😊

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"I am a harsh critique. "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had my new Nissan Qashqai delivered over the weekend and I really like the car. I live over in Trafford which is about 55 miles away from HKO Vehicles so I was very grateful that Andrew was able to get the car delivered for me, The car has a little banging noise in the back left which I am going to keep an eye on, Andrew has let me know he is happy to help if there are any problems which is very reassuring. Aside from the banging, the car is perfect, service was great, delivery went smooth, Thank you for all you help Andrew.

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Aftersales from HKO Vehicles Ltd in response to I am a harsh critique.

Thank you for your lovely review and for sharing your experience with us! We are delighted to hear that you really like your new Nissan Qashqai and that you are happy with the car. It is a reliable and spacious car with great features and performance. We are also glad to hear that Andrew was able to get the car delivered to you in Trafford and that he was happy to help you with any problems. He is a friendly and professional salesman who always takes good care of our customers. We apologize for the inconvenience caused by the little banging noise in the back left, but we are confident that it is nothing serious and that you will be able to fix it soon. We appreciate your feedback and your business, and we hope to see you again soon. Have a wonderful day! 😊

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"The bar has been set, thanks Andrew. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Andrew really does take pride in his work and loves to go above and beyond for his customers. I was in the market for a new car as my old lease was coming to an end. Andrew helped me with the returning of my old car and recommended someone to get rid of the dents, my old car went back to the lease company without anything being flagged. He sourced, prepped and had my car ready for me within 7 days which was such a quick turn around, exceeded the expectations I had in mind and Andrew had set. I settled on a Tuareg as I wanted a nice big family car, Andrew did offer to deliver as well however, I live local so this wasn't needed.

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Aftersales from HKO Vehicles Ltd in response to The bar has been set, thanks Andrew.

Thank you for your awesome review and for sharing your experience with us! We are delighted to hear that Andrew really does take pride in his work and loves to go above and beyond for his customers. He is a professional and helpful salesman who always makes sure that our customers get the best deal and service possible. We are also glad to hear that he helped you with the returning of your old car and recommended someone to get rid of the dents, and that your old car went back to the lease company without any issues. We appreciate your feedback and your business, and we hope to see you again soon. Have a wonderful day! 😊

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"A pleasant and straightforward purchase"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Overall, the car and the customer service have both been very very good. There have been a couple little issues, one with the panoramic roof not opening and closing properly and the other with cruise control, I have a pretty extensive warranty on the car which I m confident will cover it, I am going to take the car to a local garage to get this sorted out and claim for the repairs. Other than these two little bits, everything else has been great, I am enjoying the car and have been quite happy with HKO Vehicles as a company.

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Aftersales from HKO Vehicles Ltd in response to A pleasant and straightforward purchase

Thank you for your great review and for sharing your experience with us! We are glad to hear that the car and the customer service have both been very very good and that you are enjoying the car and have been quite happy with HKO Vehicles as a company. We apologize for the inconvenience caused by the panoramic roof and the cruise control issues, but we are confident that the warranty will cover them and that the local garage will fix them for you. We appreciate your feedback and your business, and we hope to see you again soon. Have a wonderful day! 😊

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"Quality through and through. "
4.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really good experience dealing with HKO Vehicles, Andy is a great bloke and very thorough. I don't believe anyone is perfect but Andy comes very close. I am really happy with my new car, it's a lot younger than my last and a big step up in my opinion. I can't pick a fault with the car for looking and will certainly be in touch with HKO Vehicles when I am ready to change again.

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Aftersales from HKO Vehicles Ltd in response to Quality through and through.

Thank you for your awesome review and for sharing your experience with us! We are delighted to hear that you had a really good experience dealing with HKO Vehicles and that Andy was a great bloke and very thorough. He is a professional and friendly salesman who always pays attention to details and customer satisfaction. We are also glad to hear that you are really happy with your new car and that it’s a lot younger than your last and a big step up in your opinion. We appreciate your feedback and your business, and we hope to see you again soon. Have a wonderful day! 😊

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Dealership Information

Welcome to HKO Vehicles Ltd, your trusted independent RAC Partner Motor Dealer nestled in Congleton! Every vehicle in our inventory undergoes a thorough RAC 120 Point Check, ensuring top-notch quality and reliability. With a commitment to your peace of mind, all our vehicles are accompanied by Either, RAC Warranty and Roadside Assistance or Handler Protect Warranty Additionally, each purchase includes a 12 Months MOT, further affirming our dedication to excellence.

At HKO Vehicles Ltd, we take pride in offering a selection of meticulously chosen, high-quality used vehicles. Explore our showroom, where you'll find a range of approved vehicles that meet our stringent standards. To make your car-buying journey seamless, we provide finance options at competitive rates and gladly welcome part exchanges on all our vehicles.

Experience convenience at HKO Vehicles, where over 80% of our satisfied customers choose to buy online, complemented by our seamless nationwide delivery service.

Take the next step toward driving satisfaction by getting in touch with us today. HKO Vehicles Ltd is here to elevate your car-buying experience with transparency, reliability, and exceptional service.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
118 reviews4.7 out of 5 stars — Rated Excellent
Excellent
93
Very Good
25
Average
0
Poor
0
Terrible
0

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  • Contact Information

    Address

    HKO Vehicles Ltd
    Banks House
    Market Street
    Congleton
    Cheshire East
    CW12 1BP

    Get in touch

    01260 514329
    https://www.hkoperformance.co.uk/

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    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About HKO Vehicles Ltd

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