118 reviews from our car dealer reviews community
Leave a review for HKO Vehicles Ltd
Leave a review

118 reviews from our car dealer reviews community

Leave a review for HKO Vehicles Ltd
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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can't fault Andy and the guys at HKO Vehicles. We bought a Ford Fiesta back in December but noticed something wasn't quite right with the brakes. Andy was absolutely fabulous and took the car in to replace the brake pads under warranty, and the car's been perfect ever since. Thanks to Andy for providing such good service.

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Aftersales from HKO Vehicles Ltd in response to Great service

Hello Lucy, Thank you so much for your kind words! We’re so glad to hear that Andy and the team were able to resolve the brake issue for you quickly and that your Ford Fiesta is now running perfectly. We really appreciate you taking the time to share your experience, and we’ll be sure to pass on your thanks to Andy. If you ever need anything in the future, don’t hesitate to reach out – we're here to help!

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"Great customer service "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really happy with my new Nissan Qashqai from HKO vehicles; it's perfect and has all the features I was looking for. The team was great from start to finish, really friendly people to deal with.

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Aftersales from HKO Vehicles Ltd in response to Great customer service

Hello Humera, Thanks so much for the great review! We’re so happy to hear you’re loving your new Nissan Qashqai and that it has everything you were looking for. It was a pleasure working with you, and we really appreciate the kind words about the team! If you need anything, don’t hesitate to reach out!

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"10/10"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car is perfect, just how advertised and the hand over transaction of the car was smooth and easy.

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Aftersales from HKO Vehicles Ltd in response to 10/10

Hello Jake, Thanks for the awesome review! We're so glad to hear the car is just what you were hoping for and that the handover went smoothly. If you need anything else, feel free to reach out! Enjoy your new ride!

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"Will be returning in the future"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My daughter-in-law was in need of a new car, and I found the perfect one online at HKO Vehicles. It looked to be in excellent condition, so I decided to buy it without even seeing it in person. I’ll admit I was slightly nervous about doing everything over the phone, but I had absolutely nothing to worry about. The car was delivered right to our door, and Phil, who handled the delivery, kept me updated every step of the way, including arrival times. The car was exactly as described and in the condition I was expecting. Best of all, my daughter-in-law is absolutely over the moon with her new car.

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Aftersales from HKO Vehicles Ltd in response to Will be returning in the future

Thanks so much for the wonderful review! We’re so glad to hear everything went smoothly, and that your daughter-in-law is thrilled with her new car! It’s great to know that Phil made the process stress-free for you, and we really appreciate your trust in buying sight unseen. If you ever need anything else, don’t hesitate to reach out!

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"Refreshing approach"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

HKO Vehicles stood out significantly compared to all the other dealerships I’ve visited recently. They addressed any concerns I had right away and, most importantly, didn’t try to fob me off with the usual sales nonsense. It was a refreshing change.

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Aftersales from HKO Vehicles Ltd in response to Refreshing approach

Hi Lydia, Thanks for the great review! We’re so glad to hear that your experience with us stood out. We pride ourselves on being straightforward and addressing any concerns honestly—so it’s awesome to know that made a positive difference for you. We really appreciate your feedback and hope to see you again next time you’re looking for a vehicle!

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"Andy is amazing"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My husband doesn’t usually take to everyone, but even he agreed that Andy at HKO Vehicles is an amazing bloke. We bought a Ford Focus from him a few weeks ago, and it's just had a Christmas valet, so it’s as fresh as a daisy! I don’t do many miles really, just trips into Congleton and back and forth to circuit training, but it’s the perfect size with just the right engine for my needs. A big thanks to Andy for being so pleasant! If you're reading this, we couldn’t have asked for anything more from you! Thanks so much!

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Aftersales from HKO Vehicles Ltd in response to Andy is amazing

Hi Michelle, Wow, thanks for the awesome review! We're so glad Andy made such a great impression – and it sounds like your Ford Focus is just the perfect fit for your needs! It's great to hear it’s all fresh and ready to go after its Christmas valet. If you ever need anything else, don’t hesitate to give us a shout. Huge thanks for choosing us, and we hope you enjoy every drive

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"All's good "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐️⭐️⭐️⭐️⭐️

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Aftersales from HKO Vehicles Ltd in response to All's good

Hi Zack, Thanks so much for the 5 stars! We really appreciate your feedback and are glad to hear you had a great experience with us. If you ever need anything, we’re here to help!

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"Top marks "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No issues with my car so far. Andy has been incredibly helpful, responsive, and honest throughout, managing my expectations and staying true to his word. Can’t really ask for more than that.

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Aftersales from HKO Vehicles Ltd in response to Top marks

Hi Tom, Thanks for the great feedback! We're so glad to hear Andy was able to help and make the process smooth for you. It’s awesome to know everything’s going well with your car – if you ever need anything else, don’t hesitate to reach out. We’re always here to help!

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"FIVE STAR SERVICE "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve been meaning to leave feedback for ages and never quite got around to it, but I’ve finally set aside a few minutes to do it now. What can I say about Andy and the team at HKO other than that they’re absolutely brilliant! I had a couple of minor teething issues with my Qashqai so I gave them a call. They asked me to bring it back the same day, and by that afternoon, they had everything sorted. It’s been perfect ever since. I’d definitely buy another car from them and have given a five-star rating because there’s truly nothing more they could have done for me. I’m so grateful for everything and will absolutely be recommending them. Thanks so much, Andy and the team! Carolyn

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Aftersales from HKO Vehicles Ltd in response to FIVE STAR SERVICE

Hi Carolyn– thank you so much for taking the time to leave such a thoughtful review! We’re thrilled to hear Andy and the team could sort out everything so quickly and that your Qashqai is running perfectly now. We really appreciate your kind words and your 5-star rating – it means a lot to us! If you ever need anything in the future, don’t hesitate to get in touch. Thanks again for recommending us, and we look forward to helping you again when it’s time for your next car

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"Great Reviews, Great Service!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I came across HKO Vehicles whilst browsing on Auto Trader a couple of months back. They had the perfect spec Focus Zetec in stock and I'd been looking for one for what seemed like forever. You hear plenty of horror stories about used car dealers these days, so I was cautious. After reading through their reviews I decided to make an enquiry, and can confidently say the service I received matched the positive feedback I’d read. Special mention to Andy for his super fast response times—impressive

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Aftersales from HKO Vehicles Ltd in response to Great Reviews, Great Service!

Thanks so much for the great review! We’re thrilled to hear you found the perfect Focus Zetec with us after your search – and it’s awesome that the service lived up to the positive reviews you read. Andy will be thrilled to hear you appreciated his quick responses! If you ever need anything in the future, we’re here to help. Enjoy your new ride

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Dealership Information

Welcome to HKO Vehicles Ltd, your trusted independent RAC Partner Motor Dealer nestled in Congleton! Every vehicle in our inventory undergoes a thorough RAC 120 Point Check, ensuring top-notch quality and reliability. With a commitment to your peace of mind, all our vehicles are accompanied by Either, RAC Warranty and Roadside Assistance or Handler Protect Warranty Additionally, each purchase includes a 12 Months MOT, further affirming our dedication to excellence.

At HKO Vehicles Ltd, we take pride in offering a selection of meticulously chosen, high-quality used vehicles. Explore our showroom, where you'll find a range of approved vehicles that meet our stringent standards. To make your car-buying journey seamless, we provide finance options at competitive rates and gladly welcome part exchanges on all our vehicles.

Experience convenience at HKO Vehicles, where over 80% of our satisfied customers choose to buy online, complemented by our seamless nationwide delivery service.

Take the next step toward driving satisfaction by getting in touch with us today. HKO Vehicles Ltd is here to elevate your car-buying experience with transparency, reliability, and exceptional service.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
118 reviews4.7 out of 5 stars — Rated Excellent
Excellent
93
Very Good
25
Average
0
Poor
0
Terrible
0

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  • Contact Information

    Address

    HKO Vehicles Ltd
    Banks House
    Market Street
    Congleton
    Cheshire East
    CW12 1BP

    Get in touch

    01260 514329
    https://www.hkoperformance.co.uk/

    Opening times

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    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About HKO Vehicles Ltd

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