Lisa L, November 2024
"Thanks very much!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Happy with my purchase from Andy and the guys at HKO. I appreciated the extended two year warranty for added peace of mind.
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Aftersales from HKO Vehicles Ltd in response to Thanks very much!
Thanks so much for the great feedback Lisa! We’re so glad you’re happy with your purchase, and it’s awesome to hear the extended two-year warranty gave you that extra peace of mind. If you need anything else in the future, don’t hesitate to reach out. Enjoy your new car!
Mujeeb O, November 2024
"Exceeded my expectations"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My car finance broker recommended HKO Vehicles in Congleton and I’d say they went above and beyond my initial expectations. They seem to specialise in Qashqais with plenty of options available, and mine has been running great for the past month or so. Andy was very welcoming, friendly, and easy to work with from start to finish. I’m only giving 4 stars because I believe nothing in life is ever truly perfect but honestly, I can’t think of anything they could have done better, so maybe I’m just being a bit of a scrooge!
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Aftersales from HKO Vehicles Ltd in response to Exceeded my expectations
Hello Mujeeb, Thanks so much for the kind words! We're really glad to hear Andy and the team made the process easy and enjoyable for you, and that your Qashqai has been running great. If you ever need anything in the future, we’re here to help. Enjoy the drive, and thanks again!
Isabella H, November 2024
"Perfect 💕"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm in love with my A-Class - Everything's perfect 💕
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Aftersales from HKO Vehicles Ltd in response to Perfect 💕
Hi Isabella, That's amazing to hear! We're so glad you're in love with your A-Class – it’s such a great car. If you need anything at all, just let us know. Enjoy every drive!
Tam R, November 2024
"Loving it"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
When I first got my Qashqai my friends were amazed at how massive it was and couldn’t believe I was driving it haha! It’s such a big car to adjust to...it felt like climbing into a truck every time I got in. I’m slowly getting the hang of it now though and I’m loving all the extra space. Huge thanks to HKO for making the whole process so easy.
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Aftersales from HKO Vehicles Ltd in response to Loving it
Hi Tam, Haha, we love that – it’s definitely a bit of a change when you’re used to something smaller! So glad to hear you’re getting comfortable with the space and loving your Qashqai. We’re happy to have made the process smooth for you, and if you need anything as you get fully settled in, just give us a shout. Enjoy all that extra room!
Brendan C, November 2024
"True to his word "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Andy from HKO's a good lad. I bought a Nissan X-Trail from him and there were a couple of bit and pieces that needed sorting, so I left the car with him for a couple of weeks before collecting it a few days ago. He's been true to his word and everything he promised to sort got done. I'd happily buy another car off Andy as he's reliable and provided good service without the faff.
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Aftersales from HKO Vehicles Ltd in response to True to his word
Hi Brendan, Thanks so much for the great review! We’re so glad Andy could get everything sorted for you with the Nissan X-Trail – no faff, just good service! It’s awesome to hear you’d happily buy from us again. If you ever need anything else, don’t hesitate to get in touch. Enjoy your ride!
F P, November 2024
"Fantastic Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was really impressed with the service I received from Andy at HKO Vehicles when purchasing a Peugeot 108 for my daughter-in-law, two weeks ago. He was a pleasure to deal with, he instilled confidence as I was purchasing without physically seeing the car, so I put my trust in him and he didn’t disappoint. My daughter-in-law is thrilled with it. Andy made the whole process stress free and his commitment to meeting our needs for a quick purchase and delivery was admirable. Even the delivery driver Phil deserves a mention as he kept in touch on route with an ETA. I wouldn’t hesitate to purchase again from this dealership so well done HKO, you really are excellent, thank you.
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Aftersales from HKO Vehicles Ltd in response to Fantastic Service
Thank you so much for the fantastic review! We’re really happy to hear that Andy made the process so smooth and stress-free for you, especially with the car being purchased remotely. It’s great that you put your trust in him, and we’re thrilled to hear your daughter-in-law is loving her Peugeot 108! We’ll be sure to pass along your kind words to both Andy and Phil—they really will be pleased to hear this.. We’d be more than happy to help you again in the future. Thanks again for choosing HKO Vehicles, and enjoy the new ride!
Charlie, October 2024
"Andy was first class "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Audi A4 I purchased from HKO Vehicles is fantastic, and I haven't encountered any issues so far! The customer service was excellent, thanks to both Andy's, who went above and beyond to ensure everything went smoothly. They were attentive, friendly, and made the entire experience enjoyable. I would give you all a perfect 10 out of 10, as the whole process was seamless from start to finish. Thank you for a wonderful car-buying experience!
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Aftersales from HKO Vehicles Ltd in response to Andy was first class
Hello Charlie, Thank you so much for your wonderful review! We’re thrilled to hear that your Audi A4 is fantastic and that you had such an excellent experience with both Andys. It’s great to know they went above and beyond to make the process enjoyable for you. A perfect 10 out of 10 means a lot to us! If you ever need anything in the future, please don’t hesitate to reach out. Enjoy your new car! 🚗🌟
Bethany, October 2024
"Superb dealership to buy from "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am very happy with my new car; everything is perfect! The service I received from HKO Vehicles was outstanding, and I couldn't ask for a better overall experience. I would rate it a solid 10/10; truly, I can't complain at all. The team was helpful and attentive, ensuring that I was satisfied with my purchase every step of the way. If you're in the market for a new vehicle, I highly recommend HKO Vehicles!
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Aftersales from HKO Vehicles Ltd in response to Superb dealership to buy from
Hi Bethany, Thank you so much for your amazing review! We’re thrilled to hear that you’re very happy with your new car and that our team provided you with outstanding service. A solid 10/10 means the world to us! We always strive to ensure our customers are satisfied every step of the way, and it’s fantastic to know we achieved that with you. Your recommendation is greatly appreciated! If you ever need anything, we’re here to help. Enjoy your new ride!
Brandon, October 2024
"Great Experience! "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I’m thrilled with my Ford Fiesta! It’s been fantastic, and I’m really enjoying every drive. The service I received was first-class from start to finish. The team was attentive and knowledgeable, making the entire purchasing process smooth and enjoyable. I couldn't have asked for a better experience. If you’re looking for a great car and exceptional service, I highly recommend checking them out!
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Aftersales from HKO Vehicles Ltd in response to Great Experience!
Hi Brandon, Thank you so much for your wonderful review! We’re delighted to hear that you’re thrilled with your Ford Fiesta and that our team provided you with first-class service. Making the purchasing process smooth and enjoyable is our goal, and we’re so glad we could meet your expectations. Your recommendation means a lot to us! If you ever need anything in the future, don’t hesitate to reach out. Enjoy every drive!
Roy, October 2024
"So far so good "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
After my granddaughter got a Nissan Qashqai, I had a drive in it and was blown away; it was fantastic! I was already looking to upgrade my car, so I went to HKO Vehicles, where they had a Qashqai that ticked all my boxes. Andy was great to deal with; there was never any pressure to buy, and I couldn’t be happier with the car and the service I received.
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Aftersales from HKO Vehicles Ltd in response to So far so good
Hi Roy, Thank you for your lovely review! We’re thrilled to hear that you found the perfect Nissan Qashqai and that Andy made your experience enjoyable and pressure-free. It’s wonderful that you’re so happy with both your new car and the service you received. If you ever need anything or have questions in the future, we’re here for you. Enjoy your new ride! 🚗
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