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93 reviews from our car dealer reviews community
Leave a review for HKO Vehicles Ltd
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93 reviews from our car dealer reviews community

Leave a review for HKO Vehicles Ltd
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"Thank you for being so amazing 👏"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I want to write this review for HKO Vehicles at Congleton and thank them for being so amazing in everything that they do. The communication with Andy and the team here is second to none, I was always kept in the loop with things, I went to see my Qashqai on the Monday and it was ready for me to pick up on the Thursday. The car had a full service, it looked like a brand new car when I collected it and it was valeted to a very high standard so it smelt lovely inside it and it was nice and shiny on the outside. I will definitely be returning here when i'm ready to buy my next car and I will certainly pass on my recommendations to everyone I know.

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Aftersales from HKO Vehicles Ltd in response to Thank you for being so amazing 👏

Hi Jodie, Thank you for your wonderful review. We’re thrilled to hear that you had an amazing experience with Andy and the team and that they kept you updated on everything. We’re happy to know that you loved your Qashqai and that it was serviced and valeted to perfection. We appreciate your loyalty and your referrals to your friends and family. We look forward to seeing you again when you’re ready for your next car. 😊

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"I am a harsh critique. "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had my new Nissan Qashqai delivered over the weekend and I really like the car. I live over in Trafford which is about 55 miles away from HKO Vehicles so I was very grateful that Andrew was able to get the car delivered for me, The car has a little banging noise in the back left which I am going to keep an eye on, Andrew has let me know he is happy to help if there are any problems which is very reassuring. Aside from the banging, the car is perfect, service was great, delivery went smooth, Thank you for all you help Andrew.

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Aftersales from HKO Vehicles Ltd in response to I am a harsh critique.

Thank you for your lovely review and for sharing your experience with us! We are delighted to hear that you really like your new Nissan Qashqai and that you are happy with the car. It is a reliable and spacious car with great features and performance. We are also glad to hear that Andrew was able to get the car delivered to you in Trafford and that he was happy to help you with any problems. He is a friendly and professional salesman who always takes good care of our customers. We apologize for the inconvenience caused by the little banging noise in the back left, but we are confident that it is nothing serious and that you will be able to fix it soon. We appreciate your feedback and your business, and we hope to see you again soon. Have a wonderful day! 😊

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"The bar has been set, thanks Andrew. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Andrew really does take pride in his work and loves to go above and beyond for his customers. I was in the market for a new car as my old lease was coming to an end. Andrew helped me with the returning of my old car and recommended someone to get rid of the dents, my old car went back to the lease company without anything being flagged. He sourced, prepped and had my car ready for me within 7 days which was such a quick turn around, exceeded the expectations I had in mind and Andrew had set. I settled on a Tuareg as I wanted a nice big family car, Andrew did offer to deliver as well however, I live local so this wasn't needed.

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Aftersales from HKO Vehicles Ltd in response to The bar has been set, thanks Andrew.

Thank you for your awesome review and for sharing your experience with us! We are delighted to hear that Andrew really does take pride in his work and loves to go above and beyond for his customers. He is a professional and helpful salesman who always makes sure that our customers get the best deal and service possible. We are also glad to hear that he helped you with the returning of your old car and recommended someone to get rid of the dents, and that your old car went back to the lease company without any issues. We appreciate your feedback and your business, and we hope to see you again soon. Have a wonderful day! 😊

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"A pleasant and straightforward purchase"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Overall, the car and the customer service have both been very very good. There have been a couple little issues, one with the panoramic roof not opening and closing properly and the other with cruise control, I have a pretty extensive warranty on the car which I m confident will cover it, I am going to take the car to a local garage to get this sorted out and claim for the repairs. Other than these two little bits, everything else has been great, I am enjoying the car and have been quite happy with HKO Vehicles as a company.

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Aftersales from HKO Vehicles Ltd in response to A pleasant and straightforward purchase

Thank you for your great review and for sharing your experience with us! We are glad to hear that the car and the customer service have both been very very good and that you are enjoying the car and have been quite happy with HKO Vehicles as a company. We apologize for the inconvenience caused by the panoramic roof and the cruise control issues, but we are confident that the warranty will cover them and that the local garage will fix them for you. We appreciate your feedback and your business, and we hope to see you again soon. Have a wonderful day! 😊

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"Quality through and through. "
4.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really good experience dealing with HKO Vehicles, Andy is a great bloke and very thorough. I don't believe anyone is perfect but Andy comes very close. I am really happy with my new car, it's a lot younger than my last and a big step up in my opinion. I can't pick a fault with the car for looking and will certainly be in touch with HKO Vehicles when I am ready to change again.

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Aftersales from HKO Vehicles Ltd in response to Quality through and through.

Thank you for your awesome review and for sharing your experience with us! We are delighted to hear that you had a really good experience dealing with HKO Vehicles and that Andy was a great bloke and very thorough. He is a professional and friendly salesman who always pays attention to details and customer satisfaction. We are also glad to hear that you are really happy with your new car and that it’s a lot younger than your last and a big step up in your opinion. We appreciate your feedback and your business, and we hope to see you again soon. Have a wonderful day! 😊

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"Andrew - Great guy!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So far so good, I have been very used to lease cars for the last 9/10 years. I had an all electric Kia E-Nero before so going back to an engine and a manual one at that has been a big change, my wife is very quick to remind me how terrible my clutch control has gotten. The car is really well, the few little niggles are nothing I wouldn't expect from a 12 year old car, it's very nice to drive and I am enjoying relearning. Andrew is a great, very trustworthy guy.

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Aftersales from HKO Vehicles Ltd in response to Andrew - Great guy!

Thank you for your great review and for sharing your experience with us! We are glad to hear that you are happy with your car and that you are enjoying relearning how to drive a manual engine. It is a big change from an electric car, but we are sure you will master it soon. We are also glad to hear that the car is really well and that the few little niggles are nothing serious. We appreciate your feedback and your business, and we hope to see you again soon. Have a wonderful day! 😊

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"Took a risk and it paid off big time! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I dealt with Andrew and HKO Vehicles on behalf of my sister as she was in need of a new car and I seem to be a bit better at dealing with car dealerships. Andrew was great to deal with based on our limited interaction, we live about 2 hrs away in West Yorkshire so we couldn't go see the car and had to put our trust in Andrew, this was obviously a safe bet, he delivered the car all the way to West Yorkshire, when it arrived it was immaculate, very well cleaned and prepared. My sister absolutely loves her new car and HKO Vehicles will be top of my list if I need a new car in future.

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Aftersales from HKO Vehicles Ltd in response to Took a risk and it paid off big time!

Thank you for your awesome review and for sharing your experience with us! We are delighted to hear that Andrew was great to deal with and that he delivered the car to you in West Yorkshire. He is a reliable and professional salesman who always takes good care of our customers. We are also glad to hear that the car was immaculate, very well cleaned and prepared, and that your sister absolutely loves her new car. We appreciate your trust and your business, and we hope to see you again soon. Have a wonderful day! 😊

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"Nice little upgrade 🚘"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have known Andy from long ago and he has always been a good guy. I traded in a Vauxhall Mokka and have treated myself to an Audi A3 which is a nice little upgrade for me. I am really happy with the car apart from a minor issue with the rear passenger door, it doesn't seem to open from the inside. I am hopeful this will be covered under warranty and if not that Andy will do me a solid and help me sort it, I have just been to busy with work to look into it. The car aside from this is perfect and a significant upgrade from the cars I have driven in recent. Really happy overall.

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Aftersales from HKO Vehicles Ltd in response to Nice little upgrade 🚘

Thank you for your honest review. We are glad to hear that you have known Andy for a long time and that he has always been a good guy. We are happy that you are enjoying your new Audi A3 and that you consider it a nice upgrade from your previous car. We apologize for the minor issue with the rear passenger door and we assure you that we will do our best to fix it for you as soon as possible. Please contact us at your convenience and we will arrange a service appointment for you. We appreciate your patience and your business. We hope that you continue to love your new car and that you have a great day. 😊

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"I appreciate meeting genuine people. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I only live over in Stoke-On-Trent, HKO Vehicles are just a hop skip and a jump down the road, one thing that really stood, Andy is such a genuine, straight shooting and all round lovely guy. He was really approachable and welcoming on arrival, didn't feel pushy, let us look around in our own time and when he did come over to check on us, I felt really comfortable around him. My partner and I test drove the car and noticed the air con wouldn't blow hot air, when we got back Andy turned the car back on and of course.. IT worked straight away 🙄 Never fear, Andy would accept this and took the car straight back into the garage to be looked at, turned out to be a faulty sensor causing intermittent issues, they replaced this prior to collection which I was super impressed with. Based on my experience, Andy clearly cares about his customers a lot and prides himself on high customer service. I will defiantly be back and recommend you consider HKO Vehicles if you are in the market for a used car you can rely on. .

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Aftersales from HKO Vehicles Ltd in response to I appreciate meeting genuine people.

Thank you for your awesome review. We are very happy to hear that you had a pleasant and hassle-free car buying experience with Andy and HKO Vehicles. Andy is indeed a genuine and lovely guy who always goes the extra mile for his customers. We are glad that he fixed the air con issue for you and that you are impressed with our service. We appreciate your recommendation and your loyalty to our dealership. We look forward to seeing you again and offering you another reliable car. 😊

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"Very recommendable, couldn't be happier."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been in the market for a new car as mine was written of in a crash, I loved my Vauxhall Mokka and kept that in mind when I was looking for my new car. HKO Vehicles in Congleton had a really nice Mokka just as modern as my last which was almost identical and I couldn't help but deal there and then. One thing I loved about the Mokka was how well it protected me during the crash, along with the comfort, looks and performance, you get a lot of car for you money and since having my Mokka again, I couldn't be happier. I highly recommend HKO Vehicles if you are in the market for a used car, they have a nice little range for different budgets.

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Aftersales from HKO Vehicles Ltd in response to Very recommendable, couldn't be happier.

Thank you for your fantastic review. We are very sorry to hear about your crash, but we are glad that you are safe and that you found a new Mokka that suits your needs and preferences. We agree that the Mokka is a great car that offers a lot of value and protection. We appreciate your recommendation and your trust in HKO Vehicles. We hope that you enjoy your new Mokka for a long time. 😊

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Dealership Information

Welcome to HKO Vehicles Ltd

Welcome to HKO Vehicles Ltd, your trusted independent RAC Partner Motor Dealer nestled in Congleton! Every vehicle in our inventory undergoes a thorough RAC 120 Point Check, ensuring top-notch quality and reliability. With a commitment to your peace of mind, all our vehicles are accompanied by Either, RAC Warranty and Roadside Assistance or Handler Protect Warranty Additionally, each purchase includes a 12 Months MOT, further affirming our dedication to excellence.

At HKO Vehicles Ltd, we take pride in offering a selection of meticulously chosen, high-quality used vehicles. Explore our showroom, where you'll find a range of approved vehicles that meet our stringent standards. To make your car-buying journey seamless, we provide finance options at competitive rates and gladly welcome part exchanges on all our vehicles.

Experience convenience at HKO Vehicles, where over 80% of our satisfied customers choose to buy online, complemented by our seamless nationwide delivery service.

Take the next step toward driving satisfaction by getting in touch with us today. HKO Vehicles Ltd is here to elevate your car-buying experience with transparency, reliability, and exceptional service.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
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Ratings
93 reviews4.7 out of 5 stars — Rated Excellent
Excellent
74
Very Good
19
Average
0
Poor
0
Terrible
0

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  • Contact Information

    Address

    HKO Vehicles Ltd
    Banks House
    Market Street
    Congleton
    Cheshire East
    CW12 1BP

    Get in touch

    01260 514329
    https://www.hkoperformance.co.uk/

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    Dealership Statistics

    91%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About HKO Vehicles Ltd

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    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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