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93 reviews from our car dealer reviews community
Leave a review for HKO Vehicles Ltd
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93 reviews from our car dealer reviews community

Leave a review for HKO Vehicles Ltd
Leave a review
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"Charming Dealership in Congleton. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

HKO Vehicles and specifically Andy himself have been really enjoyable to deal with, no complaints and no issues from start to finish. HKO Vehicles are based in Congleton which isn't too far from me, maybe 40 a 40 minute drive, my partner and I drove down to the dealership and looked over the cars, made a decision and signed the deal same day, Andy had the car prepped and as close to showroom condition I have ever seen a used car within a few days ready for us to collect. We were offered delivery, despite us not needing to do this I appreciated the offer. I have never owned a Qashqai but needed something a little bigger than my older cars and this ticked all the boxes for me and my partner.

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Aftersales from HKO Vehicles Ltd in response to Charming Dealership in Congleton.

Thank you for your excellent review. We are very happy to hear that you had a smooth and enjoyable car buying experience with Andy and HKO Vehicles. We are proud of our high standards of quality and service, and we are glad that you appreciated our offer of delivery. We hope that you and your partner love your new Qashqai and that it serves you well for many years to come. 😊

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"Perfect experience start to finish. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy working with Andy, I am very local to Congleton so finding a local dealer with some good quality cars that I can trust is really good. The customer service was flawless, the car is running really well with no cause for concerns and I think in a year or so, I will be heading back to HK to trade this in for something a little different. HKO Vehicles will forever be the first place I look for my new cars.

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Aftersales from HKO Vehicles Ltd in response to Perfect experience start to finish.

Thank you for your amazing review. We are thrilled to hear that you are happy with your car and our customer service. Andy and the rest of the team at HKO Vehicles are always ready to help you with your car needs. We value your trust and your business. We can’t wait to see you again and offer you another great deal. 😊

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"⭐⭐⭐⭐"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have had a number of Range Rovers in the past, being local to Congleton, I was looking at local dealerships to supply a newer model for us. We haven't had a Velar previously but HKO Vehicles had one in good nick, low millage, fell service history, long MOT and it looked so well looked after and prepared, it didn't take us long to decided this was the car we wanted. We spoke with Andrew in depth about the car and came to a deal promptly, the pre-collection preparations were all done to a high standard with a good valet, Andrew made everything very quick, easy and hassle-free. Very good service and some lovely cars on offer.

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Aftersales from HKO Vehicles Ltd in response to ⭐⭐⭐⭐

Thank you for your wonderful review. We are delighted to hear that you are enjoying your new Velar and that you had a great experience with Andrew and HKO Vehicles. We appreciate your kind words and your loyalty to our dealership. We look forward to serving you again in the future. 😊

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"Really good dealership in Congleton."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So far, everything has been very good with the car, the service has been exceptional too and I would highly recommend HKO Vehicles.

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Aftersales from HKO Vehicles Ltd in response to Really good dealership in Congleton.

Thank you for your positive feedback. We are glad to hear that you are satisfied with your car and our service. Your recommendation means a lot to us. We hope to see you again soon. 😊

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"Such a lovely team. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was a little skeptical in the beginning as I was confident I wanted something smaller, I went from a Range Rover to a Corsa and now back up to my new Qashqai. The car is great and I do love it to pieces but it has certainly took me some getting used to. The young man who looked after me and guided me through the sale was such a nice guy, really informative and easy to talk to and deal with. I have already give my word I will return when I am ready for a change and recommended HKO to a few of my friends.

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Aftersales from HKO Vehicles Ltd in response to Such a lovely team.

Hi Joanna, Thank you for your lovely review and your loyalty to HKO Vehicles. We are glad to hear that you are enjoying your new Qashqai and that you found it to be a great car despite your initial skepticism. We are also happy to hear that the young man who assisted you was friendly, informative and easy to deal with. He is a valued member of our team and we appreciate your kind words about him. Thank you for your recommendation and your promise to return. We hope to see you again soon and wish you all the best with your Qashqai. 😊

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"Lovely dealership."
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Andy has been great to deal with, HKO Vehicles are a very nice, friendly local dealership with some really nice cars on offer. Andy runs a small team and a tight ship with the quality of the cars, an approachable attitude and customer focused serviced seeming high priority. The car is excellent and the customer service superb, my only qualm with the experience was I had to pay a deposit while my part ex car was evaluated, the evaluation took a while and there were some delays in getting the money back, I did get the money back however and I am made up with my new car.

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Aftersales from HKO Vehicles Ltd in response to Lovely dealership.

Hello Davina, Thank you for your honest and detailed review. We are very happy to hear that you had a great experience with Andy and HKO Vehicles, and that you are satisfied with the quality of the car and the customer service. Andy is a valuable member of our team and we appreciate your recognition of his efforts. We apologize for the inconvenience caused by the deposit and the evaluation process, and we are glad that you received your money back. We hope you enjoy your new car for a long time and we look forward to serving you again in the future. 😊

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"Professional dealer. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with my new car, it seems to have been very well looked after a well prepped by HKO Vehicles, there doesn't appear to be any problems and I can't criticize the service at all, I was very much looked after!

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Aftersales from HKO Vehicles Ltd in response to Professional dealer.

Hello Jinto, We are very pleased to hear that you are happy with your new car and our service. We take pride in our vehicles and our customer care, and we are glad that you felt well looked after. Thank you for choosing HKO Vehicles and for your positive feedback. We hope to serve you again in the future and wish you all the best with your car. 😊

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"Levels above the rest! 🚀"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A very nice, thorough, quick and easy service! I am really happy with how attentive Andy has been from start to finish, my initial inquiry was with a dealership in Crewe, they did nothing to prepare the cars for my arrival despite having called a couple days prior and they weren't MOT'd so I couldn't test drive them. Andy on the other hand, had everything ready for my arrival, aloud me to test drive and get a good feel for the car and after dealing, the car was in excellent condition and has been problem free. Very happy with everything start to finish and would deem HKO Vehicles a very recommendable company.

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Aftersales from HKO Vehicles Ltd in response to Levels above the rest! 🚀

Thank you for your wonderful review and your generous compliments. We are delighted to hear that you had a smooth and hassle-free car buying experience with us and that Andy was attentive and helpful throughout the process. We are sorry to hear that you had a disappointing experience with another dealership, but we are glad that you chose us and found the car that suits your needs and preferences. We appreciate your recommendation and your satisfaction with our service and the car. We hope to serve you again in the future and wish you all the best with your car. 😊

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"Andy has set the bar!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my first car and first experience buying one.. although i don't have anything to compare too, Andy has certainly set the bar for me! I originally wanted a Japanese car and was looking at a Suzuki Swift from else where during the lockdown period. I had nothing but issues with the other dealer and the whole process was so stressful that it put me off getting a car all together. Dealing with Andy was a breath of fresh air and he was a delight really. The car is an Audi A1 and has been really good so far, the deal was too good of an opportunity to pass up knowing the price and the millage. Really satisfied and I would highly recommend HKO Vehicles.

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Aftersales from HKO Vehicles Ltd in response to Andy has set the bar!

We are overjoyed to hear that you had a wonderful first car buying experience with us and that Andy exceeded your expectations. We are sorry to hear that you had a bad experience with another dealer, but we are glad that you gave us a chance and found the perfect car for you. The Audi A1 is a great choice and we are sure you will love it for many years to come. Thank you for your high recommendation and your kind words. We hope to see you again soon and wish you all the best with your new car. 😊

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"Nice bloke, great service. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Alarm bells were ringing loud and clear when the warning lights flashed up on my dash and I was worried I may have been caught out with a bad car.. Andy however, was incredibly proactive in resolving the issue with me and it turned out just to be a bad connection with the ABS sensor. I am very happy with how quickly Andy resolved the issue and to the standard this was done, the car has been great ever since and my wife loves it too.

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Aftersales from HKO Vehicles Ltd in response to Nice bloke, great service.

Hello James, Thank you for sharing your experience and your honest feedback. We apologize for the inconvenience caused by the warning lights and the ABS sensor issue. We are glad that Andy was able to fix it promptly and professionally. We appreciate your trust in us and we are happy to hear that you and your wife are enjoying the car. We hope to serve you again in the future and wish you safe and happy driving - HKO Vehicles 😊

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Dealership Information

Welcome to HKO Vehicles Ltd

Welcome to HKO Vehicles Ltd, your trusted independent RAC Partner Motor Dealer nestled in Congleton! Every vehicle in our inventory undergoes a thorough RAC 120 Point Check, ensuring top-notch quality and reliability. With a commitment to your peace of mind, all our vehicles are accompanied by Either, RAC Warranty and Roadside Assistance or Handler Protect Warranty Additionally, each purchase includes a 12 Months MOT, further affirming our dedication to excellence.

At HKO Vehicles Ltd, we take pride in offering a selection of meticulously chosen, high-quality used vehicles. Explore our showroom, where you'll find a range of approved vehicles that meet our stringent standards. To make your car-buying journey seamless, we provide finance options at competitive rates and gladly welcome part exchanges on all our vehicles.

Experience convenience at HKO Vehicles, where over 80% of our satisfied customers choose to buy online, complemented by our seamless nationwide delivery service.

Take the next step toward driving satisfaction by getting in touch with us today. HKO Vehicles Ltd is here to elevate your car-buying experience with transparency, reliability, and exceptional service.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
93 reviews4.7 out of 5 stars — Rated Excellent
Excellent
74
Very Good
19
Average
0
Poor
0
Terrible
0

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  • Contact Information

    Address

    HKO Vehicles Ltd
    Banks House
    Market Street
    Congleton
    Cheshire East
    CW12 1BP

    Get in touch

    01260 514329
    https://www.hkoperformance.co.uk/

    Opening times

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    Dealership Statistics

    91%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About HKO Vehicles Ltd

    Company Formed: XXXXXXXXXX
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    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    VAT Number: XXXXXXXXXX


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