Bought a Volvo XC90, and had issues from day 1! After "care" was a rude arrogant man shouting down the phone. The car had several warning lights on the dash and the ABS light was on (i was told it was a sensor)! The car needed filling with oil constantly and needed a new turbo. After only 8 months an ££££ later the car engine has gone and the car has to be scrapped. I'm now serving court proceedings against them. AVOID!
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I’ve been to purchase my car from this garage on Saturday. The family who own it are so busy and hardworking. They have a good sales reputation and I certainly wasn’t disappointed. Car was fab, personally delivered by the owner on Wednesday to my home in Warrington . Drives perfect. Bargain . Thanks a lot guys. Lisa
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BUNCH OF SCAMMERS!! AVOID!! I would give negative stars if I could. The car I bought from them was advertised with 12 months MOT. When it was delivered and I checked it over it really only has 5 months left. It was also advertised as having 2 keys (one normal and one spare), but really key 1 works on the door but not the ignition, key 2 doesn't work on the door but turns on the ignition. So I would have to carry both keys around with me to actually be able to use the car, which also leaves me with no spare. The left-back door does not lock and unlock with the central locking, the other doors do. The car has mold all around the interior lining. I have seen in other comments on here that other had dirty interior but they would then reply saying they always clean the interior, but clearly not in this case either. - The (front) right indicator light bulb is blown. - The (side) left indicator light bulb is blown. - The spare wheel in the boot is super rusted up, possibly unusable. I get that this is an old used car BUT all of these problems were are not mentioned or shown in the advert. When I asked if there were any issues with the car (pre-delivery), all they said was "Bodywork and mechanical good", with no mention of any of these problems. I asked if they could resolve these issues, but all they could offer me was to cover the cost of the MOT test alone, with no assurance that they would cover parts! Even though you would think if it's advertised as 12 months, the parts would be in good shape... but with 5 months left, who knows. They were promt with answering emails before I asked for a solution, and now they IGNORE my emails. I have since checked other cars that they have advertised as having 12 months MOT, using there plate number and guess what... The MOT's are not as they are advertised. Some had 3 months left, some completely expired. I will continue to write reviews like this for them on other platforms until mine is resolved. I am also getting the courts involved. SCAMMERS.
Reviewer has confirmed their email address
HM Automotive is an dealership that is based in Keighley. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
HM Automotive
MIDDLETON WORKS
Keighley
West Yorkshire
BD21 3HB
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