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Purchased my daughters first car, faults with it from beginning, lost faith in garage ability to find fault and fix - gave them 5 months to do so with great inconvenience to my daughter. They dragged their heels during the 5 months, car was in and out of workshop totalling a period of 40 days. I eventually rejected the vehicle (not fit for purpose) Mark the owner then argued that a full refund was not due due to length of time we had the car (albeit it was in garage so long). We went into dispute over offer of refund - we came away from offer 600 loss…. Not a good experience. I can’t recommend this garage.
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Ryan in response to Buyer Beware
I know how you feel, shoddy garage, I had the same but tried blaming me saying I'd tampered with the car, even had 3 rac mechanics say the same problem but hollytree failed to find it, 3500 car cost me 3000 in repairs in the end over the space of a year
Stay clear Dishonest garage please read !!!!! Sold me a car unfit for purpose many issues with it, such as a oil leak, trans fluid leaking on exhaust, exhaust rubbers broke, spark plugs melted so made the car misfire, electric issues, and to top it off the electrics on the fan was not even connected so the engine over heated and almost seized, luckily I turned the engine of just in time. On further inspection they had not bothered putting oil in engine as it was almost empty No break fluid either “very concerning” the owners attitude was.. I don’t care bring it back.. there was no sorry or are you ok I stated I would need to recover costs and to get the engine running again from the garage Which amounted to over 1k as it wouldn’t start They purchased the vehicle 3 years prior to me buying it as I found the original owner he stated there was many faults but clearly the garage didn’t fix and left it to me to risk my life driving it back home. After pushing a little they Then offered me a measly £250 But at this point I was done with the crookedness from this garage, I new they where dodgy so took there pathetic tight offer Just so I was not at a complete loss financially! Make sure you bring a Machanic with you Or prepare to have a nasty garage bill “Dishonest garage be aware”
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After having a bad experience in the past I am a very dubious car buyer. Thankfully I have found a dealer that I will use for now and the furtive. The car and service that I received was brilliant. The owner opened after he had closed on a Sunday afternoon, he turned up with his son and showed me the car I called about and then left me to it. No sales patter, no nonsense, no worries. I’ve now owned the car for 6 months and it hasn’t missed a beat. Highly recommended.
Purchased a Freelander from Holly Tree Cars, The car is s total can of worms.. Supposed to be s 4x4,. One of the drive shafts had been taken off... I was totally ripped off by Mark the dealer
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Having purchased a car from Hollytree car sales in Waterlooville this time last year, would I buy from them again? the answer would be No! I have had nothing but issues with my car since the day of driving it away. RAC breakdown out within a few weeks of purchasing.They were willing to help at times but quite often we'd take it back as arranged and problems weren't sorted due to wrong part or a previous job over running, this happened on a few occasions, we are also out of pocket having to pay for some parts. At times hard to get hold of them for one reason or another. Over the first 6 months we were back and forth numerous times.
Brought a car from Holly Tree Cars (Sept 2018) I've had nothing but problems with the car..£300 to put right. And now more problems with the car..A can of worms.
Purchased a car from Holly Tree Cars on( September/2018,Had nothing but problems with the car.Cost me a small fortune to put the car right.Dont buy from this dealership unless you want serious problems..I was told by a top machenic that Hollytree Cars Ltd,have doctor ed my car (Electronic s ) to run for a while..One big rip off... Don't buy from car dealer.. I'm still having problems with this car._A can of worms"
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MarK Griffin from Holly Tree Cars Ltd in response to Purchased Car
Hello Tom, Thank you for you review! Just had a conversation with your Dad Jon who said the very same. Unbelievable to hear that you both think I have the ability to rig a car so that the day after the warranty runs out the car breaks! Thats not only ridiculous but also impossible! Shame you forget to mention that you purchased a cheap car that was advertised as a part exchange to clear at a below market price! It's also a shame that despite said "can of worms" you haven't once called to discuss and faults.
Recently purchased my new Mercedes CLS from Mark and his team at Hollytree Cars. It's the sixth car that I've purchased over the years and quiet honestly I would not go anywhere else. Mark is the exception to the rule, his no pressure, relaxed and honest approach to his customers and business is refreshing to say the least. From start to finish Mark took care of everything, nothing was to much hassle, from transferring my private plate to a full service, new MOT and RAC cover. I can't rate them enough and will continue to recommended them to everyone that comments on my beautiful new car.
Owner at Holly Tree Cars really knows what he’s talking about, excellent service and would thoroughly recommend. Will definitely use again.
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Mark from Holly Tree Cars Ltd in response to just great service
Thank you Mrs G. Really appreciate your kind words and that you took time out of your day to give me such a lovely review. I trust everything is good with the car you purchased from me and wish you all the best for your future, Any problems (even after you warranty has expired) please don't hesitate to call. You know I have the workshop next door to my showroom and am always happy to help. Kind regards Mark and the team at Hollytree Cars.
Holly Tree Cars Ltd is an Independent dealership that is based in Waterlooville. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Holly Tree Cars Ltd
Jubilee Road
Waterlooville
Hampshire
PO7 7RE
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