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3 reviews from our car dealer reviews community
Leave a review for Holmes Chapel Cars
Leave a review

3 reviews from our car dealer reviews community

Leave a review for Holmes Chapel Cars
Leave a review
"Great service and communication"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We had an excellent experience with Allan, from the first phone call to collecting our car. Great communication and hassle free purchase, would definitely recommend Holmes chapel cars to purchase your new vehicle

"Avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having paid £500 deposit on Range Rover Evoque and after nearly 2 weeks of lies I found out Adam had sold it to someone else got my deposit back only to receive a text saying he had contacted his bank to recall MY money because I had left him a bad review I have since reported to Trading Standards

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"Avoid Avoid Avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Extremely disappointed - AVOID AVOID AVOID Purchased this vehicle around 6 weeks ago, was impressed with the vehicle and its extra features and looks. Upon collection the vehicle had been immaculately valeted so much so the polish/wax had covered most visible chips/scratches which I later could see. 2 days after purchasing the vehicle I checked the water level and it was well below the low marker and the N/F/S suspension was squeaking and when I called Adam he said "Sorry I forgot to top the water up" and was not aware of the suspension noise. BMW later confirmed there was a split rubber on the arm, and play in the suspension and a bill of £700 to fix. They also said as it had just had an MOT it and should have been picked up. But as Adam does his own MOT`s so its clear he overlooks any faults. On the 3rd day I updated the BMW software and a recall notification popped up, this had been cleared prior to collection so I would not know of this. Thankfully BMW later completed the recall and fitted a new EGR Cooler. BMW also advised me that the car had been Re-Mapped, to which Adam denied. But Adam would have known this as the Ad-Blue has also been deleted and this is clear to see using the on-board vehicle settings. Not something I was looking for at the time of collection. 3 weeks later the engine started to miss, which I found strange as Adam had told me he had serviced the vehicle the same time as the MOT prior to my collection. I decided to open the air filter to check if it was dirty so I could understand if I has been told the truth about the service. To my astonishment it was absolutely filthy and clearly had not been serviced when Adam said it had. I then decided to service the vehicle and took a video of the air filter and oil as it came out. It had a very thick texture and was also gritty. The mechanic also said there is no way this has just been serviced. Whilst the car was on the ramp the mechanic also confirmed an oil leak and that I would need to book the vehicle in to inspect and fix. All this costing me more money, all because of Adams dishonesty. And now around 6 weeks after purchase, with the above mentioned and the vehicle leaking oil and now white smoke coming out of the exhaust I wish I never purchased the vehicle from such a dishonest person. He has clearly lied and cheated the MOT, not disclosed a previous accident, oil leak and others mentioned above. I would definitely not recommend buying a car from this place. AVOID AVOID AVOID

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Dealership Information

Holmes Chapel Cars is an Independent dealership that is based in Crewe. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
3 reviews2.3 out of 5 stars — Rated Poor
Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
2

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  • Contact Information

    Address

    Holmes Chapel Cars
    JUBILEE GARAGE
    LONDON ROAD
    Crewe
    Cheshire East
    CW4 7BG

    Get in touch

    01477 668927
    www.holmeschapelcars.co.uk

    Opening times

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    Dealership Statistics

    33%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Holmes Chapel Cars

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    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
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