Visited yesterday and was made most welcome by Julie and Jolie. Loan car was one we were interested in for the future. When we retrned we again received a warm welcome and Julie validated our parking on line for us - thank you, above and beyond. Everyone we spoke to had excellent customer service skills and are a credit to the management. It is was great to see Mark again - we have known him many years and are obviously loyal Lexus customers.

Visited Lexus and was impressed by the welcome and hospitality from Julie front of showroom. My journey had been a long one and Julie was amazing so friendly and her hospitality was 5 star during my wait for the car which was being brought over from the compound for me. Thank you Julie

Visited the showroom was pleased to be made so welcome, my first visit here and I can definitely say I enjoyed meeting Ben and Julie who are a credit to Lexus I must say I didn't receive the same welcome at other garages I visited. thank you Ben and Julie

Extremely disappointed service lady rude wouldn't listen to me made me feel awkward no customer skills At all Reception lady Julie was buzzing and extremely professional and friendly and put us at ease would return if did not have to see the rude service lady

Upon arriving at Lexus you get a wonderful lady called Julie on reception who understands customer service and greets you will a wonderful smile and offer of a drink. A great employee at front of house well done Julie

We visited Lexus Hull and was extremely impressed with this dealership. Julie the host was most attentive and extremely welcoming. However, We were extremely alarmed by one girl (Chloe) whos dress sense we did find inappropriate for the showroom and work place. we wondered why management allowed this dress code in the showroom. And Tattoos should not be seen.

We visited this dealership and cannot fault Lexus Hull. From the moment we walked in, meeting Julie, sharing a coffee and viewing the range of secondhand vehicles on offer, 5 star hospitality. Thankyou.

You are Very welcome from reception to service.I came with a little thing that was professionally found and explained Thanks Lexus Hull

Beats Mercedes any day. I popped into Mercedes Friday, the reception staff were miserable and not helpful. Such a difference walking into Lexus. I was greeted with smile and a coffee by the lady host. So much more professional than Mercedes. The smile, the coffee, the biscuits make a difference. Well done to the Lexus Host. Other dealerships should visit here to see how it's done.

I popped into this dealership to view a car I was looking to buy on dealer auction. I was made to feel most welcome by Julie who served me coffee and chatted to me while I waited. The staff seemed to go above and beyond. I'm disappointed I didn't get the car, hopefully next time I will be lucky. Look forward to visiting this dealership again.