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6 reviews from our car dealer reviews community
Leave a review for Humphries & Parks Mitsubishi
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6 reviews from our car dealer reviews community

Leave a review for Humphries & Parks Mitsubishi
Leave a review
"Ssangyong Korand Ultimate "
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I took delivery of a new Korando just over two weeks ago. Contacted the dealership instantly to advise hands free phone system didn’t appear to be working. Problem still not resolved. After sales service is nonexistent! Giving them until Friday 16 December to resolve problem. If not car will be returned as not fit for purpose,!!! Another point: 6 o’clock the day before I was due to take deliver I was called to say there was a discrepancy with the invoice/sales contact and that I had to pay more money First time I drove the car I found a bit on the drivers side floor. Apparently this was a paddle from the steering wheel. How did it leave the Distributor without being fully checked?? All in all, as you can probably tell, I am slightly P****d

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"Amazing service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The sales person Safferre was amazing and tucked all the boxes very professional and helpful

"Helpful team, truck in lovely order"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nice truck selection, bought an Assassin L200 which is thier own creation. Looks amazing and drives really well.

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"Rubbish customer service and lies"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A sales man when he was trying to selling his car was very helpful with adding all lies including as I ask him is this outlander diesel is ok for ulez(ultra low emission zone ) which is running in London . He said he is well aware of it and all ok. When I checked it wasn’t suitable for this(ulez). I asked refund of my deposit of £500 and I’m refused to give refund. Very poor and low level of service I was providing. When I told him that you misled me then he went I must have misunderstood him. I’d tell people keep away from them they are not worth investing any penny. Awful. I wouldn’t even give Humphries & Parks Mitsubishi one star if I had a choice.

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"Tried selling a clocked car"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As the title says. v40 15 plate showed 23k miles in dashboard, Shown paperwork from the in-house service at Humphries & Parks Mitsubishi, said 72. Got home & called to say car was sold. Yea right.

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"Humphries & Parks worst dealer ever"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Didn't PDI, poor customer service, having to pay for numerous faults out of my own pocket as dealer avoids contact and warranty completely worthless. Literally the worst dealer experience I've ever had.

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Dealership Information

Humphries & Parks Mitsubishi is an Franchise dealership that is based in West Malling. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
6 reviews2.6 out of 5 stars — Rated Average
Excellent
2
Very Good
0
Average
1
Poor
0
Terrible
3

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  • Contact Information

    Address

    Humphries & Parks Mitsubishi
    London Road
    West Malling
    Kent
    ME19 5AN

    Get in touch

    01732 870711
    https://www.humphriesandparks-mitsubishi.co.uk/

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    33%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Humphries & Parks Mitsubishi

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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