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41 reviews from our car dealer reviews community
Leave a review for Inchcape Land Rover Preston
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41 reviews from our car dealer reviews community

Leave a review for Inchcape Land Rover Preston
Leave a review
"Nice taking Money, rubbish after sales"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Rubbish customer service at inchcape Land Rover Preston, I had a warped brake disc a on my 9 month old Range Rover Velar,they told me they could not replace it because my first service was the over 21,000 threshold, my car had done 21,022 miles, taking into account I rang 5 weeks earlier to book it in and this was the first appointment they could give me, my mileage at this time was 19,000. Absolute joke. DONT BUY FROM HERE!!!!!!

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+3 Found this review helpful
"Could not thank Skye enough!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We recently bought a range rover evoque from Land Rover Preston. Skye was our Sale's woman and she was extremely professional from start to finish. I was worried I was going to be very pressured to by a car that day (as I previously have been at other garages) and was treated with respect (which again I have previously not been). Skye knew exactly what we were looking for and helped us find our perfect car. She was calm and patient with us from start to finish which resulted in us putting a deposit on a car that very day without test driving it due to it being in another garage. Skye however did give us opportunity to test drive one of her colleagues car. Thank you so much Skye for all the help you gave us when choosing our dream car. You DEFINITELY need a promotion or payrise! Katie and Paul

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+0 Found this review helpful
"Awful service beyond belief"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My car was recovered 3 months ago, just received it back after requiring a new engine at 50k miles. Received it back and after two days it is back on the recovery truck with serious safety issues diagnosed I have hours upon hours trying to get through to the service section of this dealership. No one phones you back even if you ever get through. Still awaiting a call from Nick Grady the branch manager of Inchcape Land Rover in Preston who equally ignores calls.

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+8 Found this review helpful
"Not settled outstanding finance "
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My wife purchased a new range Rover Vogue from Inchcape Land Rover Preston. Despite the contractual obligation on them to settle the outstanding finance on my wife’s part exchanged BMW X1they have still not settle the finance on it after 5 weeks. We have now written formally making the complaint and if the response which I am certain it will not be , acceptable to us will refer the matter to the financial conduct a thorough C for a full and detailed investigation. Mr Mrs McCarthy.

"Great Service "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a Range Rover Velar through the Inchcape Land Rover dealership in Preston and had Martin Collins as our Sales Executive. He was very helpful, and made the whole transaction very smooth. Thank you.

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+0 Found this review helpful
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a Range Rover Evoque from Inchcape Land Rover in Preston. Service and attention by Scott Wilson was excellent - polite and professional throughout the whole process. All others who dealt with us during the process were also polite and professional from finance to being served coffee. Thrilled to bits with the car. Thank you Scott et al.

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+0 Found this review helpful
"Excellent service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just purchased a Land Rover Evoke from Inchcape Preston. Syke Sandiford, Sales Executive was courteous, knowledgeable and exceptionally patient with me - I took three hours to make my final choice. I am delighted with the car and Skye's after sales follow-up.

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"Very pleased"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a pre-owned vehicle from Inchcape Landrover Preston. A very smooth and pleasant transaction. Sales executive Remy was extremely friendly, courteous and professional. Very pleased with the service I received and the vehicle so far has been faultless. Would have no hesitation in buying from this dealer again.

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+0 Found this review helpful
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"AMAZING HELPFUL PAUL RAYNOR THE BEST"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Reading others am quite surprised, Paul could not have been more helpful it was a great experience very professional, highly recommend Inchcape Land Rover Preston, will definitely go back here if I need another car. His knowledge was amazing thank you very much Paul Raynor.

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+0 Found this review helpful
"NEVER HAD TREATMENT LIKE IT NOT BOTHERED"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

THEY CANNOT BE BOTHERED IN TALKING TO YOU. THEY FOB YOU OFF WITH EXCUSESS. NO ONE KNOWS WHAT THEY ARE DOING .WILL NOT RING YOU BACK EVEN IF YOU ASK .VERY VERY POOR SERVICE.HAD MY SPORT IN FOR 11 WEEKS NOW AND STILL COMING UP WITH SO CALLED FAULTS .JUST INTERESTED IN TAKING YOUR MONEY.CUSTOMER CARE IN NONE.THEY WILL NOT LISTEN TO YOU. STRONGLY RECOMEND YOU TO KEEP WELL AWAY.

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Dealership Information

Inchcape Land Rover Preston is an Franchise dealership that is based in Preston. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
41 reviews2.7 out of 5 stars — Rated Average
Excellent
15
Very Good
2
Average
2
Poor
5
Terrible
17

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  • Contact Information

    Address

    Inchcape Land Rover Preston
    Bluebell Way
    Preston
    Lancashire
    PR2 5PZ

    Get in touch

    01995 478604
    https://www.inchcape.co.uk/dealerships/land-rover/preston/

    Opening times

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    Dealership Statistics

    36%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Inchcape Land Rover Preston

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