Bex, January 2025
"Scammers liers and cheats "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Here is my legal action taken towards idrive
Dear IDrive,
I am writing to follow up on my previous request regarding the mis-sold unsafe Peugeot 2008 registration number GRZ8384 that I purchased from your branch on October 30, 2024. Despite my repeated attempts to resolve the issue, I have received no response and have been unsuccessful in rectifying the problem.
Given the advice I have received from my solicitor and the Trading Standards Authority, I am compelled to inform you that we will pursue legal action if the matter remains unresolved by 5:00 p.m. today, Thursday, January 9, 2025.
My solicitor has already initiated the necessary legal proceedings by commencing the form N244 and will subsequently complete the form N1 claim form.
We are seeking a full refund for the sale of my Vauxhall Astra HJ09KVK, which you sold for £2500.00. This was misleading, as you had previously informed us that the car was to be scrapped. And gave us £300.
We have all the necessary evidence to prove the sale and the amount received.
In addition to the refund, we are also claiming for out-of-pocket expenses, including taxi fares to and from work for three days and an additional taxi to collect the damaged car from AM Autos.
Furthermore, we are seeking compensation for the stress and unwanted expenses caused by this situation. We also claim damages for allowing us to drive over 500 miles to Scotland and back after false claims of repairs and servicing the car. All relevant evidence, including texts and calls, is attached to this letter.
on November 2, 2024, we requested my car back Reg HJ09KVK and a full refund of the £4000.00 cash paid. To which you asked us to give you the chance to repair the Peugeot,
This will now be my last attempt to resolve this issue and will ask my solicitor to submit the forms at 5.05pm if no agreed resolution is made
Yours sincerely
Mrs R Lovell
On another note funny how every time there is a awful review calling them out there is a 5 star added same day or week saying complete opposite and how funny the name on one of the reviews is one of the owners as seen in the picture it’s his name on the cars Bluetooth
All a shame and shady not one real review o here only ones saying sold faulty car no refund death traps failedMOT FAULSE SERVICE BOOK SIGN OFF
+0 Found this review helpful
Becky L, December 2024
"Cons and liars death traps"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Was scammed out of my car as part exchange to be told £300 scrap needs a new gear box then after sale was made 4 days later my £300 scrap car was for sale for £2.5k the 4000 pound car I brought had issues 1 day later…. They lied and refuse refund and my old car back they promised would fix it in fact the garage they used is there’s and they made it worse and infact unplugged cables from the BSI unit and as soon as I took it to a different garage they ran diagnosed it with over 23 faults and they plus the cables back in for the dash board to light up like a Christmas tree with engine fault, all they wanted to do was fob it off on the warranty it came with. That ain’t worth the paper it’s written on. The service they promised it has was just a signed name in the book and legal ain’t worth nothing as no stamps. Refusing to give legal details promised again to fix to stay away from the courts but as soon as he was told over £1000 work and two days job he don’t want to fix it now and called say the garage don’t want to do it because I threatened the guys in there. Again lies and after calling the garage he confirmed this was never said he was making it up as he was told the work couldn’t be done till 10th jan due to being so busy and Xmas. Now still fighting to get money back and the death trap shown. Trading standards have been contacted and all photo evidence in tack including the black duck tape on the window that they fixed…..
the MOT is a fake and would never pass a real MOT due to faults with the dipped beam lights ect. It’s just lies after lies and now trying to avoid the problem by ignoring the texts and calls
+1 Found this review helpful
Anonymous, October 2024
"AVOID at all costs."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently brought a motor vehicle from here which has been relisted (Vauxhall Astra BL12 ZXF) , id strongly suggest avoid this garage , id give it zero stars if I could. I was messed around for so long , it failed its mot but was still driven 90 miles. They never fixed any of the issues stated they would fix , the car was dirty , while a curtsey car was given and they took the car to apparently fix the issue , which the never did , I returned it as a few days later check engine light came on , they was very intimidating , tried snatching the keys back , refund took longer than it should of. Id avoid here , I should of listened to the previous reviews as they was right.
+2 Found this review helpful
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