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16 reviews from our car dealer reviews community
Leave a review for Iain Mutch Specialist Cars
Leave a review

16 reviews from our car dealer reviews community

Leave a review for Iain Mutch Specialist Cars
Leave a review
"Waste of time"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The person I spoke to asked the age and model of the car (2013 BMW z4), to ascertain whether it was the type of car they sell. He was happy with the age and model and asked for pics and details by WhatsApp. Car in pristine condition, but no courtesy of a reply either way. Zero integrity,

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+4 Found this review helpful
"Waste of time"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Filled out all the forms to sell my car and received an email the next morning saying that they were interested in my car,and would I call to discus futher.Called and spoke to Iain who said he was just with a customer,and would call me as soon as he had fininshed with the customer,its now over a day later and no call,don''t waste your time with Iain Mutch Specialist Cars.

"Total waste of time"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Filled out the forms, was told by Iain that he was very interested in my car. Sent more details/pics/videos, showing that my car was immaculate, as described. Heard nothing since, what a total waste of time Iain Mutch Specialist Cars is.

"Steve of Barnsley"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I sent Iain an email with the details of my BMW M5, he called back within a couple of hours and after a quick chat told me he wanted the car but would need to check the prices. He later called back and said okay to my price which was better than anyone else was offering, that was Monday afternoon. On Wednesday morning Iain arrived, gave my car a quick check, paid me in full via bank transfer and that was it, simple, easy and he was gone in under one hour. I was honest about my cars condition, Iain agreed on viewing it and we are both happy about the deal. I recommend you give Iain a try if you want a quick and easy sale.

"Mr Simons"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have sold two cars to this company, its a pleasure to actually deal with the main person running the business instead of sales people with little business experience. I will continue using Iain Mutch Specialist Cars and would highly recommend them

"Alan Machin"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Iain Mutch contacted me by telephone on the 5th February and agreed to purchase my BMW . He promised to contact me after weekend on Monday and we talked about him collection the car on Tuesday afternoon. He failed to contact me as promised . After I sent e mails asking what was happening., on Tuesday he e mailed to say he could contact me later. As he did not come back I an e mail to ask if he still wanted the car. He has not had the decency to respond and during this period there was no answer to my telephone calls.

Helen Davis Hall in response to Alan Machin

I experienced the same over a period of two months. Promised to buy the car, named possible dates for pick ups. He never showed as there always seems to be an excuse. On numerous occasions I called and he deferred the date. He just went quiet in the end and did not buy my car Very frustrating way to deal with a client

James Thomson Egan in response to Alan Machin

Agree with the Guest recipient. Mr Mutch promised to phone me on Friday 9th September before 5pm, to complete details of my vehicle with the agreed offer to purchase. It is now Tuesday 13th September and I am still awaiting his phone call. Avoid doing any business with this gentleman as he is totally unreliable. I don't think he will but if you do happen to read this Mr Mutch, your business sense is obsolete.

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Dealership Information

Iain Mutch Specialist Cars is an Independent dealership that is based in Norwich. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Ratings
16 reviews2.5 out of 5 stars — Rated Poor
Excellent
6
Very Good
0
Average
0
Poor
0
Terrible
10

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  • Contact Information

    Address

    Iain Mutch Specialist Cars
    The Street
    Poringland
    Norwich
    Norfolk
    NR14 7JU

    Get in touch

    0845 003 4018
    http://www.iainmutch.co.uk/

    Opening times

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    Dealership Statistics

    37%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Iain Mutch Specialist Cars

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