company9 drive9 +6 Sort by Most relevant Newest Highest Lowest james mcnabb 3 reviews·13 photos I purchased a skoda kodiaq 2018 from these lot, but unfortunately it was over the phone purchase due to distance. It had a glorious history and up keep and the photos of the vehicle showed it was a good car. The sales person Gavin Fraser …More Photo 1 in review by james mcnabb Photo 2 in review by james mcnabb Photo 3 in review by james mcnabb Photo 4 in review by james mcnabb+10 Michael J Boyle Local Guide·51 reviews·59 photos a month ago I went to pick a car it was a very friendly sales man I spoke with wasn't pushed or trying to talk me into anything let me take my time and done a deal Photo 1 in review by Michael J Boyle Photo 2 in review by Michael J Boyle Photo 3 in review by Michael J Boyle Photo 4 in review by Michael J Boyle Karen Ewing 1 review a month ago Cannot express how great Ian Grieve are! Brilliant, stress free experience buying my second Suzuki Swift from them. Special shout out must go to Robert.....as always he went above and beyond any expectations!! Great team! Stevie Lahmert 1 review a month ago Had to pay £309 for a service which was supposed to be free. Service staff not helpful. Only interested in getting paid. Received the car back late afternoon. Now when I’m leaving for work I have low pressure in one of the tyres. Discovered a nail. Perfect 😕 1 james mcnabb 3 reviews·13 photos a minute ago New I purchased a skoda kodiaq 2018 from these lot, but unfortunately it was over the phone purchase due to distance. It had a glorious history and up keep and the photos of the vehicle showed it was a good car. The sales person Gavin Fraser made out the car was in excellent condition, even went around it himself. The car was delivered to me free of charge, but I decided to meet the driver 1/2 way. The car arrived dirty and wet, but it had been on the road and wet conditions. Due to this, the car wasn't body work inspected or should I say hidden. Next day I washed the car and the history showed up. Overspray,misalignment of driver side doors and bumper out of line. I contacted Gavin and he knew nothing about it, nearly 20 years working there and his professional eye never seen it. That's when the hassle started, I could return the vehicle with the mileage procedure deducted at £1.50 per mile ( including the delivery miles) so looking at over 300 miles. Get a vehicle report at my cost and no mention of if they would sort it. Distance selling has its flaws when companies like this just throw the paperwork at you to say you will lose money either way of my purchase. AVOID THIS COMPANY THEY ARE NOT WORTHY OF CAR SELLING WORLD. GAVIN FRASER is a not a honest man. Argument is on going. Please becareful what you purchase as the other person (GAVIN FRASER) is not your friend and he only thinks about himself and not YOU or the company he works for. IAN GRIEVE AT FALKIRK. Please comment, I know there is good stories, but also post the bad. The photos show the overspray and misalignment of areas. This car was supposed to be in excellent condition. Especially for the price I paid. Crooks.

I cannot recommend Ian Grieve for the following reasons. I purchased a Compass Trailhawk (with 19k miles) and within a few days it broke down. They had the car for two weeks and took it on a 277 mile road test and returned the car with vomit down the side of the passenger seat. They were also unable to rectify the fault and the car was returned to them 5 times in total during my short ownership. Each time they had the car for two weeks and were unable to fix it. On the final occasion, it was returned to me with loose subframe bolts. I only noticed as there was a banging coming from underneath. Two bolts were gone and the other two only had less than 2 threads until they dropped out also (this wasnt even where the banging was coming from). This would have been catastrophic if the subframe dropped as the steering column would have seperated and I would have had no steering. The car was plagued with mechanical and electrical faults. Too many to list. It broke down in the right hand lane of a motorway. The brakes were unresponsive at a junction one morning. They were able to provide a courtesy car, but only if I could make the journey back to them. That didn't help me when I was broken down at home with a 2 week waiting time from RAC. I had to get Jeep involved and open up a case as I was being ignored. I returned the car for a refund (but incurred a deduction for mileage driven. Even though 400 miles was on road tests by them and 400 miles was returning it to be fixed multiple times (when it wasn't recovered by the RAC) Once they agreed to refund the car I offered to remove my dash cam wiring but they insisted they do it. They cut up the wiring rendering the rear dash cam useless. They also didn't pay the agreed amount when they refunded me. It was stressful driving this car, especially trying to nurse it back to the dealership several times. Owning this car had been expensive and time consuming and kept leaving me stranded. This was a terrible car and I feel sorry for whoever bought it next.

Poor Service. Had my car in for service. Brake fluid change only done to front calipers, rear brakes left untouched. Charged for utility belt which did not exist and broke my glove box. Changed coolant but left expansion tank with old fluid in. Returned to attempt repairs correctly but mechanic left brake fluid all over rear hub,tyre and wheel.. Was at garage no less than six times to complete simple service work. Mechanic had poor understanding of how brake system on my car worked. Was given new glove box and tank of petrol as an apology but for a £388 service this didn't really hit the spot. Would definitely not recomend.