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After 3 weeks of owning the car the engine blew, the dealership were very unhelpful when I contacted them about the issue and refused to take liability so I am now taking the matter up with my finance provider.
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Ideal Car Centre were very good, they did everything they promised during the sale, the car was ready on time and it was really nice and clean when I collected it, they refunded my deposit right away like they said, I haven't got a single complaint and I'd recommend them.
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Ideal car centre were ok, I've definitely dealt with worse in the past. They could have done more to prepare the car and check it over but it was ready to pick up on time and there hasn't been any major issues since so I can't really ask for a great deal more than that.
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I was looking for a new car when I came across a car at Ideal Car Centre back in April and it's all sound even these few months on. The one thing that impressed me was just how quick everything was, I don't have any complaints at all and so I can recommend them.
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The car I bought was not the car I thought I was buying. I'm out of pocket fixing loads of issues just to get it through an MOT. The after sales has been none existent. During the test drive I told them it was pulling to the left and the tracking needed sorting, they agreed and said they would sort it which they didn't. The first car I went to see had lights flashing on the dashboard and started blowing blue smoke. They basically sold me a poor car as fast as possible. Last place on earth I would buy another car from is the Ideal Car Centre.
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I bought my first car from here in April, and will never buy from them again!!! As part of the sale I asked for a service of the vehicle and they accepted. Upon picking the vehicle up the guy said that they would post me the service paperwork. Which I still have not received 6 months on.. After 2 weeks of owning this car the clutch went - after contacting them (several times) they would only pay 1/5 of the bill for a new clutch. 2 weeks later the ignition coil was misfiring - I received no financial help or advice! 3 weeks later one of the piston rings snapped - again no help. And after another month it stopped all together. All of the work I had to pay for was done by my local Halfords Autocentre which I trust 100%!! This car became a financial drain from day 1. I would recommend staying away from these as they're cars are the same quality as a push bike!
Reviewer has confirmed their email address
Why buy from iDeal Car Centre? With over 30 years Main Dealer experience, we believe customer satisfaction is paramount. We aim to find the ideal car for you at the right price, whilst providing excellent customer service. Operating on an appointment only basis - Please call to arrange a viewing and test drive. P/x welcome.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Ideal Car Centre
Unit B Highfield Road Industrial Estate
Manchester
Greater Manchester
M38 9ST
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