Amazing service, friendly nothing too much trouble. Easy to deal with and we’re really happy with our purchase. Thank you

Bought an Alfa from Ideal last week. It was very reasonably priced, they were honest about the details of the car and happy to answer any questions I had. Great experience from start to finish, definitely recommend!

It was a first for me when I bought a 2011 MX5 online! The risk was that I paid for it in full before seeing it. Positives: Danny went to great lengths to point out blemishes and faults with the car. Bear in mind that it is an 11 years old car one does not expect perfection. The body marks were described with absolute honesty and there were no surprises. If anything, I expected a little bit worse. The handover was excellent, I was collected from the train station by Ben who was polite and punctual and wee bit of an MX5 fan. Danny was pleasant and explained everything in the handover. At the end of the day, a fair car at a fair price. Negatives: Nothing really to write home about. I asked if there were 2 keys with the car. Technically there were but both need to be refurbished. The premises are minimalist but designed for out of town buyers, rather than passing trade. The warranty is probably as much use as a chocolate teapot. A £500 limit only on big ticket, catastrophic events which are rare. Hopefully I will never have to test it! I would not hesitate to use again. Nothing was over-promised.

Dan at ideal was an absolute pleasure, from the first visit he was professional, open and upfront. He was always on hand and able to answer all of my million phonecalls with questions and queries and even managed to rearrange our pickup of the new car sooner than originally agreed He made the whole experience seamless and stressfree. Thanks a million Dan!

Booked an appointment and car was available for viewing when I arrived. Greeted by Daniel who was very polite and helpful and offered what I considered to be a very fair trade in deal for my car. Purchase and exchange was completed within an hour and then back on my way up north and east. From my experience I would recommend a friend to this dealership, 👍

What an incredible independent garage iDeal Car Centre is. Daniel and the rest of the staff are exceptional and the cars are like brand new. The price I paid for my car was the best in the North West and iDeal was recommended to me by my partner who bought one of his cars from them a few years ago. There were little to no problems during the purchase of my car but any questions or anything that arose, Daniel and the team did their utmost to sort it quicker than I could blink. Incredible. If, when I do come to change my car, I want another second-hard but practically brand new car, I’ll be coming straight back to iDeal!

Rude, difficult, generally unhelpful and worst of all lies. Be exceptionally cautious here!

I'd give 0 starts if there was an option for it!!! They've made my life hell in the past 3months. I have bought a ds3 from them ( on finance, thank god for that) on 20th of November. 4year old car advertised with low mileage and great condition. As soon as I had the car delivered, the driver told me that the parking sensors are not working, but I don't have to worry as the dealer is aware of it, and it's a minor problem what can be fixed it 20 minutes. The car was delivered at 8pm in pitch black which assured I couldn't carry out a test drive or an inspection of the vehicle. The next morning I had the long waited drive of my first ever car, only to discover multiple issues with it (city brake not working and the main computer switching on and off every 2-3 minutes ( I am not exaggerating) and displaying different minor faults all the time, and there was no full service history either as they claimed in their advert.To cut long story short the dealer didn't admit to the issue,they were keep telling me lies about ordering parts and getting appointment booked . I had an independent mechanic carrying out an inspection to prove to them that the car is faulty. Obviously the report supported my claims. Still no help from them, warranty is not a thing there, communication is so bad, customer service is awful. 3 months later I got rid of the car with the help of the finance company. Just before the car was taken from me ( I never really used car) I had received a Safety Recall letter from Citroen claiming that the car needs an urgent update which will be done by the them for free of charge, I think that proves my point. Horrible first car experience! AVOID THIS PLACE!!!

Terrible customer service. Firstly, I was made to pay in full for a car that I had never seen ‘because of COVID’ which I get but then you’ve spent thousands without seeing what you’re buying. A deposit would be better. From there they were inflexible on times I could collect the car. On the night I was picking up the car they were late arriving. There were scratches all over the car like someone had keyed it. Credit where credit is due, they sorted that and delivered it the next day. The car also hadn’t been cleaned which is a bit poor. The car itself is nice and I’m happy with it. However, the parcel shelf in the photos is not in my car I told them this around 2 days after I bought it. It’s been around a month of me chasing them calling and texting and I’ve been lied to about having it ordered. They told me it had been ordered and when asking for confirmation the date on it was around a week ago, days after they told me it was ordered. All I get is ignored, passed around or blatant lies. All I want is a parcel shelf. Customer service is a very important thing, and Ideal car centre have some of the worst customer service I’ve ever experienced Before they reply saying I’ve been rude or anything else, I’ve been reasonable and understanding throughout.