16% Reviews
replied to
75% Recommend
to friend


12 reviews from our car dealer reviews community
Leave a review for Ideal Trade Centre
Leave a review

12 reviews from our car dealer reviews community

Leave a review for Ideal Trade Centre
Leave a review
"Unprofessional "
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I contacted this company to propose a deal but was open to negotiation. Someone called Lee contacted me and insulted then told me that he didn't want to deal with me. They must be doing tremendous business when Lee is totally unprofessional and has no respect for prospective customers. Really poor customer service.

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lee from Ideal Trade Centre in response to Unprofessional

Hi David When we chatted online your offer of £500 to exchange vehicles was not acceptable so i very politely declined at which point you became very abrasive pointing out that you had worked in the motor trade for 20 years and i wouldn't have lasted long working for you working under the Pendle system. To which i replied that the system was a dinosaur system from the 1980s designed to control the customer which is somethin we don't do here at Ideal and again declined your business at this seemed to annoy you further at which point i left the chat. I did point out that i had worked in the motor trade for over 30 years and in that time have always treated my customers with respect and fairness which is reflected in the reviews we usually receive . But as they say you cant keep everybody happy all the time and hope you have found a company you are happy with regards Lee

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"Car purchase "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a skoda superb and had a problem got intouch with Lee and brought me a courtesy car and fixed the problem and brought the car back fantastic service would highly recommend them for a purchase of a car

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"Above and Beyond service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the fifth purchase from this company, each time l have dealt with Lee who has been above excellent. He described the vehicle over the phone, as I live 100 miles away, and his description was spot on. Not only did l buy the vehicle, Lee went out of his way to transfer my private plates and even put the plates on the new vehicle I had just purchased. I have been in the motor trade for over 30 years, and I can honestly say that if you are looking for a used car, before going anywhere else! Contact Lee.

lee from Ideal Trade Centre in response to Above and Beyond service

Hi John thank you for taking time out to leave a review for your Mercedes purchase, it was lovely to see you both again and supply your 5th car , I hope you enjoy this and its always a pleasure to take a vehicle back into stock you have owned as i know it will be in as good a condition as the day you collected it if not better. And thank you for your kind gift too . kind regards as always Lee

"Top Quality Car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased A Mitsubishi Shogun; my own car was in for repair so I needed something affordable as a short term replacement - at short notice. The Shogun was in excellent condition; as yet I've not found a single fault with it and it is a pleasure to drive. Moreover, they were able to turn around the deal so quickly - test drove it on the Saturday & collected it on the Monday! Would highly recommend & would have no hesitation buying from them again.

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"I’m very impressed with the Supreme Comp"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’m very impressed with the Supreme Company team’s ability to help me recover my funds. Their expertise and attention to detail made a complex situation much easier to navigate. They communicated clearly and kept me updated throughout the process. Thanks to their hard work, I successfully recovered my money. I highly recommend their services! Contact them WhatsApp: ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬ Email: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦

"Great vehicle"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First class sales experience Excellent service, Lee and Dave were fantastic .no pressure for sale when viewing cars ( their cars sell themselves) I went away a very happy customer and big thank you to Lee for helping with a quick turnaround of my vehicle from purchasing a beautiful car to collection.Really enjoyable experience.

"Great service initially, 6 weeks on ...."
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Initially the service we received was great, Lee sent a personal video of the car declaring notice mark on it, The car had been debadged and we were assured that these would be replaced. On the journey home the wing mirror indicator wasn't working this was obviously a known issues as the mirror was chipped where it had been attempted to be removed to replace the indicator bulb, We felt that we weren't believed and had to send photos of the front of the mirror housing presumably to prove that we hadn't damaged it on the way home. Lee agreed to pay for a replacement light and mirror. Great. Upon washing and polishing the car 3 weeks after purchase my husband noticed that there was damage to the drivers door, which had been badly repaired, when we queried this we were told that we should have noticed before, possibly. When we've tried to contact Lee he's been either busy with a customer and will call us back, just on his way out and will call when he gets back or day off and will call the next day.. you guessed it no return calls. 6 weeks down the line we haven't received the promised TDI badge, nor have we received the log book, for which they've blamed the DVLA, 2 friends who bought cars around the same time received their's in a week, It transpired that it had been held for at least 3 weeks prior to processing. On the whole really disappointed with the experience. Probably great if no issues, however if there are... buyer beware.

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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks for all your cooperation on fixing our car.Great service wood recommend this garage . Thanks for everything Lee . Gordon Abbie

"Great service,quick & helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Came across Ideal Trade Centre 2 as looking for a used car vai Zuto to replace Audi TT and needed an SUV, picked a Dacia Duster from them and drove the Audi the hour trip there when the finance deal had gone through. Visit was prompt & resolved and in less that 30 minutes was driving away with my new car, no fuss, very happy with the SUV, car was valeted and looked/smelled like new upon collection and no issues, can see when arrived this is an above average family dealership with excellent stock of good choice vehicles.

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"Highly recommended"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've just bought a lovely car from the Ideal Trade Centre 2. Throughout the whole process, they have been professional, friendly, efficient and extremely helpful. There was absolutely no pressure at all - I was just given information and left to make my own decision. I will definitely go back next time I'm looking for a car and highly recommend them to anyone who wants an easy and fair experience when buying a car.

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Dealership Information

Ideal Trade Centre is an Independent dealership that is based in Preston. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
12 reviews4.2 out of 5 stars — Rated Very Good
Excellent
9
Very Good
0
Average
1
Poor
1
Terrible
1

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  • Contact Information

    Address

    Ideal Trade Centre
    330 Leyland Road
    Preston
    Lancashire
    PR1 9SU

    Get in touch

    01772 494200
    http://www.idealtradecentre.co.uk

    Opening times

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    Dealership Statistics

    75%
    Would recommend this dealer to family and friends
    16%
    Percent of reviews responded to by this dealer

    Additional Information About Ideal Trade Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
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