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I brought a Mini coupe from this dealer and have had nothing but many problems and issues with it. Each time I complain the seller (Adam) fobs me off with another excuse and does not carry out his promses to fix and repaire the car. It has cost me over £530 to sort out these problems in total and all I am told is that none of these are covered by warranty. This has ben a very bad experience and I wish I had never brought this car and would never buy from this seller again.
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A lovely car buying experience from Adam at Ilford Car Exchange, I read several reviews before making my decision and I am so glad I went ahead with them, You wont be disappointed!
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We purchased a lovely Nissan Juke from Ilford Car Exchange and were very impressed by the great service. They got a new MOT and did a service before delivering it to us and the whole process took just 2 days. Would highly recommend
Reviewer has confirmed their email address
Adam from Ilford Car Exchange in response to Professional and polite
Thank you for taking the time to do this review. It was great to meet you.
Bought car for daughter on 09 Sep - supplied by dealer with new MOT, carried out the same day (09 Sep) at 25548 LONDON AUTO CENTRE LIMITED. Daughter noticed slight rattling/clunking noise when driving, so booked car in for health check at Nissan main dealer - they reported cracked NSF lower suspension arm, with damaged ball joint - an automatic MOT failure. Nissan also confirmed the failed parts were in a condition that would definitely have pre-dated the MOT test. Called seller - immediately defensive, saying we should not have gone to Nissan for check. Became aggressive and confrontational when challenged and hung up. Called seller back and was told to 'put it in writing'. Unexpected £300+ bill for daughter, which the basic warranty supplied by seller with the vehicle apparently - but predictably - will also not cover. Caveat emptor in any dealings with Ilford Car Exchange.
Reviewer has confirmed their email address
Adam at the Ilford Car Exchange was very nice to do business with, delivered car as promised, car exceeded expectations would definitely use again.
Adam from Ilford Car Exchange in response to Excellent service
Thank you for taking the time to write your review.
Very pleased with my car purchase. Vehicle was as advertised. Very friendly. Highly recommend Ilford Car Exchange.
Reviewer has confirmed their email address
Adam from Ilford Car Exchange in response to Friendly, no hassle service.
Thanks for the review. It was great to meet you and your brother. Very pleased you loved the car.
I bought a Honda Civic from Ilford car exchange this morning through Adam. Not only was the car immaculate with a ridiculously good full service history (every single receipt from Honda) Adam is an absolute gentleman. I was welcomed into his family home and made to feel very relaxed, at no point did he try and sell me the car he just provided me with all documentation and let me read through it on my own. His courtesy did not stop there, Adam delivered my car to my home only 4 hours after viewing with no extra change. I'd recommend Ilford motor exchange to anyone, the service provided is many levels above what I've previously experienced on many car purchases.
Adam from Ilford Car Exchange in response to Great company
Thank you. It was a pleasure to meet you and so happy that you loved the car.
I have had no problems at all buying my car from Ilford car Exchange. I bought a Honda Civic last year and I am very happy with it. It was clean and in great condition when I received it and and the dealership isn't far away from me which Is great. I would recommend this dealership to my friends and family.
Reviewer has confirmed their email address
I bought a Mazda 3 from Ilford a few weeks ago and had a fantastic experience in every respect. Adam was very responsive and went out of his way to be helpful. The car is great and the price was very reasonable. I arranged an RAC inspection for peace of mind and he facilitated this very efficiently. Delivery to my home address was a big plus as well.
In May I purchased a Honda Civic from here. The sales team were really good and the car is great, there were a few little things but nothing major. I am happy with the car and Adam is a really nice guy, he was a big help. I would recommend him and this dealership to anyone looking for a quality used car.
Reviewer has confirmed their email address
Ilford Car Exchange is an Independent dealership that is based in Ilford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Ilford Car Exchange
53 Redbridge Lane East
Ilford
Greater London
IG4 5EY
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