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The car I bought from Imperial Car Supermarket Southampton had several issues which I realised 1 of them before I drove it off the fore court, the 3 reps who were present at the time could not be bothered to help as it was nearly 5o/c. Whilst the issues were resolved by the dealership I was without the car for 2 weeks while it was done. Not impressed generally and lost faith in the RAC checks that were sold with the car as I figured they may have missed 1 issue but not 3. All I would say is make sure whilst they have a large selection of cars their after sales care is crap! Having said all that info love my car now.
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The service I received at Imperial Car Supermarket was quick which is great. The BMW is working well touch wood and the car was very clean when I picked it up! I don't think I got an amazing price for my PX but I would still recommend them!
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Overall the service was good at Imperial Car Supermarket can't say I have any complaints there. However a pretty dangerous issue did come up with the car that I will need ti pay to get fixed myself! I would recommend them but I'm just warning future customers to be cautious!
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In September, I bought a Mercedes Benz from Imperial Car Supermarket. The car was in excellent condition and had been nicely cleaned. It was a fantastic price and up to now I have had no issues with it what so ever. I would definitely recommend this dealership.
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I purchased a BMW a few months back from Imperial Car Supermarket. The car was clean and in good condition and I have had had no major issues other than a a bit of a creaky clutch. The dealership were very unorganised there were some complications so I wouldn't recommend them based on that unfortunately.
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Quite simply: a thousand character limit on this site does not give me enough words to express how very, very disappointed I am with the level of customer service provided by this company at both the Fleet and Southampton branches. I attempted to buy a Mazda 6 from the fleet branch and, having noticed a noise from the steering system, insisted that the noise be investigated and resolved. After many trips and false promises, the company found out that the steering rack needed to be replaced at a cost of over £2000. A trip to the Southampton site and purchase of a Ford Mondeo ended in me withdrawing from the sale as they did not repair the stone chips on the front of the car as promised. If you are happy with a company that has a fast turnover with narrow margins then this is the company for you. However if you want a company that delivers what it promises then look elsewhere. I was £128 out of pocket after my experience: my advice here is simple. Stay away.
Imperial Car Supermarket are a car dealership group with locations in Southampton, Portsmouth, Fleet and Northampton. They sell used cars and vans from a variety of makes in a range of models. All cars and vans undergo RAC checks prior to being sold and servicing is available on site at this particular branch in Southampton. Finance, warranty and part exchange are available.
Car Dealer Reviews would love to hear from any previous customers of this Imperial Car Supermarket in Southampton, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
Imperial Car Supermarkets
Millbrook Trading Estate Second Avenue
Southampton
Southampton
SO15 0LP
023 8098 6974
https://www.imperialcarsupermarkets.co.uk/our-showrooms/southampton/
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