We visited Imperial Cars for our second car and found they had the best selection of well priced cars

Great service at Imperial Cars, very helpful

Bought a Seat Ibiza from imperial cars recently as a second car, car was ready when promised at a good price

Imperial Cars were really helpful stayed open late for me.

On visiting Imperial Cars the owner suggested a Kia Ceed, 1.4 engine, in white. We asked if we could test drive the Kia later that day. The dealership official closed at 5:30, but the owner wanted to leave at 5. We said we would try to make it in time. At 4:30, we knew that we would not make it before 5. We called and asked if he would stay open. He agreed and said he was happy to wait. Close to the dealership, we got a rude call from the owner. He opened with "no one was here, that it was past 5 and he was waiting". I explained that we could see the dealership down the road. He ended the call abruptly. When we arrived, the rudeness continued but we still took out the Kia. In hindsight, I wished we had just walked away. We discovered an alarming amount of rust behind all four wheels and under the bonnet for an 8-year-old car. When we returned, we showed the owner the rust. He said that we were not interested in buying the car, that our questions weren’t valid and made us feel that unless we were willing to hand over cash, there and then, that we were wasting his time. Comments such as, "he had been trading for 30 years and didn't need our money" and "he could talk to anyone, anyway he wanted" made us walk away, never wanting to return.

A fantastic garage, I have bought 2 vehicles from imperial cars and cannot fault their service

Previous user was right. How can they be still in business? I would say do NOT buy a car from them ever. Bought a Mercedes A-class from them. Advisory on MOT has been hidden under V51 what was stapled over it and had been handed over in a bunch of documents (tyre parished - it is 8 yrs old tyre on ONE of the wheels). Pre-sale checks surely have not been done as the aircon was not working yet it was advertised it has aircon. Details of the so called warranty has not been explained nor it geographical scope. After some phone calls they agreed to fix aircon, we left the car with them what they took to some garage to fix it. The garage broke the latch of the bonnet, they do not want to pay for it (£30 part it is). Dealer said if we want take them to court, they don't want to listen to our complaint, they will not pay a penny. He said how dare we are asking him to fix anything else on the car when the aircon cost him so much, what are we thinking and how ridiculous we are.