Drove 240 miles in total with assurance "they wanted everything to be right for me" only to find (luckily) that the sunroof was inoperative and when questioning them I was told "we unplug them on this type of vehicle because we can incur costs if they go wrong" when testing the sunroof the rear sunroof motor was running so "we unplug them" proves to be a lie. The front one, however, was totally dead but did not seem to be locked so in one corner it was completely free to move +\\- 1" the seal was also deformed meaning water resistance is obviously impaired. On confrontation I was told "I was buying a used car so could expect faults like this" and that "the car was sold to have a panoramic roof not a sunroof". There is still to this day no mention of it in the advert and this potentially very expensive fault was trying to be hidden in attempt to take advantage of people. The car is also priced at the higher end of the market so faults like this on a car that is sold as perfect cannot be excused. Imperial motors knowingly are still trying to sell a car with no mention of a sunroof that is inoperative which could cost "£2,000" to fix and had absolutely no intention of telling me.

If you want to purchase a car only for the engine management light to come on three weeks later (after Imperial allegedly fully serviced and MOT'd the car) then this garage is for you! I bought an 07 BMW 3 Series Touring last month and within three weeks the engine management light came on and the car went into 'limp' mode. My local garage diagnosed the problem within minutes but what shocked me most was that the engine in the car was not the original engine but was a 'cut and shut mix and match' engine knocked together from at least two other engines. Whilst Imperial covered the cost of the repair I am staggered that they did not know about the engine in the first place seeing as though they serviced the car a few days before I picked it up. Imperial withheld the truth about the car (or they employ incompetent mechanics) and had I known its history I would not have purchased the car. So if you want to buy a dodgy car and not be told the truth about it then Imperial Motor Company is the garage for you. I now face years of misery with a car that is likely to be in and out of a garage at considerable cost to me all because Imperial 'missed' a significant fault or they withheld information from me and I was therefore unable to make an informed decision about the car.

Very pleased with Imperial Motor Co, they were courteous and explained everything about the Jaguar X-Type 2.2 Sport I purchased from them. They gave me a very good deal on my Freelander. In my view, as a very satisfied customer, they are a very reputable car sales and i would be happy to recommend them.