Car firm definitely went the extra mile for us. From the sales executives, finance manager to even after sales manager everyone has been super helpful and made sure we had a smooth purchase.
Reviewer has confirmed their email address
The staff at car firm were very helpful throughout my purchase. It was the first car I purchased in this country, would highly recommend
Reviewer has confirmed their email address
Was met on arrival by very polite staff, I wanted to browse that was all. Was at the dealership for over 30 minutes just admiring some of the cars for sale. Will hopefully be back to buy when my finances are sorted
Reviewer has confirmed their email address
I decided to purchase a vehicle online using the company’s delivery service, was very pleased on the vehicle when it arrived at my house. I will definitely pop in and say hello when I pass the a1m in peterborough
Placed a refundable deposit on a car to go and view, later found out there was cosmetic damage they hadnt informed me of, despite asking numerous times if there was any cosmetic damage. Informed them within a couple of hours I wasnt interested due to the damage. 1 month later and still no refund. Dont trust this company, will hide damage on cars to gain a quick sale. Ended up going to Land Rover direct and had faultless service, was worth paying the premium to buy from a trustworthy retailer.
Reviewer has confirmed their email address
Roger Smiles in response to Untrustworthy company
IF YOU HAVE BEEN SCAMMED BY CARFIRM GET IN TOUCH AT CARFIRMREVIEWS@GMAIL.COM TO HELP BUILD OUR CASE FOR WATCHDOG
Long distance sale due to covid, car was delivered with a knocking on the breaks and crack in the window screen. Tried to contact over this but was like banging my head against a wall. Customer service is an absoloutle joke. Keep telling you the manager can’t talk or he will phone you back and they NEVER DO. They just hope you get fed up of chasing them. They actually made a joke about not getting back to me whilst on the phone. RUDE LYING SCAMMERS. AVOID
Very pleased with the service we received from car firm. A professional and polite team to speak to and plenty of good cars to choose from.
Reviewer has confirmed their email address
Just purchased my first car. Guys at car firm were very helpful and gave me a excellent deal with a one year premium warranty. Would definitely recommend
Went to see a car few days ago, it was just as they said over the phone, with all the keys, paperwork and hpi report. All of my questions were answered and after a test drive I was happy to buy. Hassle free straightforward purchase I would highly recommend
Reviewer has confirmed their email address
Reserved a car from their website. It was rather easy. Followed by a call and arranged finance and delivery. Very chilled out guys so you don't feel pressured and it was all a very easy and convenient process. I would recommend car firm if you're looking to get a car on finance and delivered home in a short time.
Reviewer has confirmed their email address
Car Firm is an Independent dealership that is based in Peterborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Car Firm
Great North Road
Peterborough
Peterborough
PE8 6HG
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