290 reviews from our car dealer reviews community
Leave a review for Car Firm
Leave a review

290 reviews from our car dealer reviews community

Leave a review for Car Firm
Leave a review
"Outstanding service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car firm definitely went the extra mile for us. From the sales executives, finance manager to even after sales manager everyone has been super helpful and made sure we had a smooth purchase.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Excellent customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The staff at car firm were very helpful throughout my purchase. It was the first car I purchased in this country, would highly recommend

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Polite staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was met on arrival by very polite staff, I wanted to browse that was all. Was at the dealership for over 30 minutes just admiring some of the cars for sale. Will hopefully be back to buy when my finances are sorted

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Prompt delivery service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I decided to purchase a vehicle online using the company’s delivery service, was very pleased on the vehicle when it arrived at my house. I will definitely pop in and say hello when I pass the a1m in peterborough

"Untrustworthy company"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Placed a refundable deposit on a car to go and view, later found out there was cosmetic damage they hadnt informed me of, despite asking numerous times if there was any cosmetic damage. Informed them within a couple of hours I wasnt interested due to the damage. 1 month later and still no refund. Dont trust this company, will hide damage on cars to gain a quick sale. Ended up going to Land Rover direct and had faultless service, was worth paying the premium to buy from a trustworthy retailer.

Get Car Finance

Reviewer has confirmed their email address

+8 Found this review helpful

Roger Smiles in response to Untrustworthy company

IF YOU HAVE BEEN SCAMMED BY CARFIRM GET IN TOUCH AT CARFIRMREVIEWS@GMAIL.COM TO HELP BUILD OUR CASE FOR WATCHDOG

"AVOID "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Long distance sale due to covid, car was delivered with a knocking on the breaks and crack in the window screen. Tried to contact over this but was like banging my head against a wall. Customer service is an absoloutle joke. Keep telling you the manager can’t talk or he will phone you back and they NEVER DO. They just hope you get fed up of chasing them. They actually made a joke about not getting back to me whilst on the phone. RUDE LYING SCAMMERS. AVOID

"Outstanding service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleased with the service we received from car firm. A professional and polite team to speak to and plenty of good cars to choose from.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just purchased my first car. Guys at car firm were very helpful and gave me a excellent deal with a one year premium warranty. Would definitely recommend

"Very happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to see a car few days ago, it was just as they said over the phone, with all the keys, paperwork and hpi report. All of my questions were answered and after a test drive I was happy to buy. Hassle free straightforward purchase I would highly recommend

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Easy reservation and quick finance "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Reserved a car from their website. It was rather easy. Followed by a call and arranged finance and delivery. Very chilled out guys so you don't feel pressured and it was all a very easy and convenient process. I would recommend car firm if you're looking to get a car on finance and delivered home in a short time.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

Car Firm is an Independent dealership that is based in Peterborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
290 reviews4.4 out of 5 stars — Rated Very Good
Excellent
244
Very Good
0
Average
4
Poor
6
Terrible
36

Add Review

  • Submit new information

  • Contact Information

    Address

    Car Firm
    Great North Road
    Peterborough
    Peterborough
    PE8 6HG

    Get in touch

    07713 437344
    http://www.carfirm.co.uk/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    82%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Car Firm

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more