Don't get attracted by previous reviews and promise to service. Never deal with any damage found within 30 days. Its unreachable solutions, as the company promises to deal and get back to you, and instead lies on employee's (mechanic) absence and any solution just pending. Once you gave them your money, they don't care about you. And as others say legal way with lies and delays - the way they go. 3 feedback of the same nature, is a good example of the seller. Oh, BTW car would never pass MOT with the defect I told them about on the day of purchase. Only found a hard way they bunch of time wasters. BEWARE.

Initially was going to view a Ford Fiesta, ended up test driving many. Cannot decide now. But will be back

Buyer beware. Go elsewhere. Bought a car for a sizeable amount of money. Major faults discovered with the car within the first day. Chased Car Firm by email and phone, eventually no replies/solution forthcoming from them. Legal route initiated and on going. There are other 1 star reviews of same issues from other customers who have had to go down the legal action route with this company. Read all 1 star reviews on as many different review sites as you can before even contemplating buying from Car Firm. Buyer beware.

Purchased a car recently, had live video call viewing with salesman who was very thorough going through the vehicle, was happy with live viewing so ended up purchasing the vehicle remotely, also got a very good deal on the extended warranty cover. Thanks to the team at car firm. Vehicle arrived after 24 hours of making payment.

Had a 2015 bmw 520d delivered on Friday, the service was good, I had a video call with them to see the car and then got it delivered to my house. Delivery was reasonably priced and it was delivered the next day

Got my 2020 bmw 5 series a week ago, finance manager was really helpful sorting everything out and when we went to pick up the car it was looking really nice and clean

Had my new car delivered, everything went as agreed, no headaches or disappointments. Honest and affordable dealership

Went to see a car I saw on Autotrader, when I got there staff were friendly and really helpful. They let me take my time to check out the car and majority of their cars are under market value

Had my new car delivered today. Sales guys, delivery guy and even the after care team who called to see how I was getting on with the car have been really friendly and helpful

While shopping around and calling dealerships, car firm gave me the highest offer on my car which made me want to go there and check their car out. I was greeted by a friendly salesman. The car I went to see was well looked after and had no faults with it at all. They were happy for me to come back another day with a mechanic to check the car over which I did and everything was good to go. It was nice to deal with a hassle free dealership