Bought an Audi A5 from here and discovered a problem with it after purchase that I have found was identified in 2019. Told they will not cover cost of repairs and after sales customer service so far unresponsive. Hope to get this resolved soon as it is a real let down for the garage.
Reviewer has confirmed their email address
I've been a returning customer for the last 3 years and every time the guys are nice and friendly, give good prices on warranties and finance decision has always been quick
Reviewer has confirmed their email address
I've had a very good and straight forward deal with car firm, reserved a car online, done the deal and the was delivered the same day! I don't think I've ever had a service this good and quick
Reviewer has confirmed their email address
I browsed on the website and they had a few of the cars I wanted to see. Called up to book an appointment and the salesman was nice and polite, let me look at the cars I wanted in my own time and wasn't rushed. In the end I took one for a test drive and loved it, finance decision was pretty quick and I drove my car away the same day. I will be bringing my dad as well to upgrade his car once his finance agreement is done. Thank you guys
Reviewer has confirmed their email address
Avoid avoid avoid...... put a £100 reaervation fee down on a car which states full refundable!!!!!!! Turns out was unable to view car called for refund told unable to give one under terms and conditions of reservation??? Asked to see these t&cs? Surprise surprise not able to to see them!!! Do not use they are robbing money grabbers with no clarity, the sales man was so rude and ignorant think his name was Saf!! Please dont get robbed like i have and avoid!!!!!
Reviewer has confirmed their email address
Roger Smiles in response to Absolutely disgusting
IF YOU HAVE BEEN SCAMMED BY CARFIRM GET IN TOUCH AT CARFIRMREVIEWS@GMAIL.COM TO HELP BUILD OUR CASE FOR WATCHDOG
I've been keeping an eye on their website and waiting for lockdown to be over to get a new car. Time has come and I'm Soo happy with my new car. They gave me a very good price for my old car and service has always been the best.
Reviewer has confirmed their email address
We went to visit car firm yesterday as lockdown was over. I've bought my last car from there and the car and the service provided was very good. Yesterday, it was nice to see the guys and they were really welcoming and accommodating
Reviewer has confirmed their email address
Bought a bmw m240i. The car was good, the price, service and staff were great. I bought the paint protection for my car and when I went to collect it looked absolutely amazing. It was so clean and shiny it was perfect
Reviewer has confirmed their email address
I found a car on their website that I liked and applied for finance. I got a call back within 5 minutes to then complete my application and I was informed the same day I was accepted and all good to go. I'm just amazed at how quickly everything was done and the guys have been super helpful in explaining and sorting everything out for me
Reviewer has confirmed their email address
Had my new car delivered yesterday afternoon, it was arranged pretty quickly and I also took out the premium protection package with everything in it. Well happy with the car and the delivery. Cheers. Ken
Reviewer has confirmed their email address
Colin Wilkinson in response to Quick delivery
Had a shocking experience with this company purchased a vehicle and had nothing but trouble from Day one
Car Firm is an Independent dealership that is based in Peterborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Car Firm
Great North Road
Peterborough
Peterborough
PE8 6HG
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