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Recently bought cheap Nissan Micra and all in all very pleased. Seems to be a goodun. Guys are helpful, everything was explained well. The three month guarantee is in writing, unlike a lot of dealers, so you can see what's covered. Just one criticism. They changed three tyres as they were nearing the limit, and I thought it was a bit mean not to do the fourth for the sake of £30 or so. Anyway, so far so good, and I am pleased with the car.
Life is too short. No idea whether the cars are worth considering but the customer services is chronic. No reply to email and no response to phone calls, despite assurances. Message to other potential customers - good luck. Message to company - try to do better.
Simon from Ivybridge Trade Centre Ltd in response to Life too short
Hi sorry to hear that no one replied to your email. We endeavor to reply to every email within 2 hours, and the email accounts are linked into the sales teams phone so that they aren't missed. Please feel free to call myself personally, and i will make your inquiry a prority Kind Regards Simon Director
Still waiting for the windows to be fixed as promised but no one is interested now we have bought the car. Fobbed off each time and will take it further if not sorted. The car was supposed to have been valeted but on day of pick up it was not. They rushed a clean and we waited almost an hour. But the car was filthy inside and the outside looked as though it was not washed as lots of dirty patches over it. Customer after care is appalling and no calls to update what is happening. Once they have the money they don't care about obligations after.
Simon from Ivybridge Trade Centre Ltd in response to Unhappy Renault Buyer
Hi, we are very sorry of your issues. We did fix the windows for you under warranty, and there was a miscommunication between sales and the valet team. We did offer you a free valet which we are still happy for you to take up. Since your complaint we have also introduced a better system so that everybody knows when the cars are being collected. Once again i fully apologize for your experience and if you do decide to come back to us in the future please feel free to ask for myself personally. We sell over 100 cars a month and 99% of these customer are happy. If i can be of anymore help please fell free to contact me.
Looked at BMW at this place. Tyres worn to minimum disks shot exhaust blowing and white smoke engine rattling like a diesel engine. All this for £3k would cost a grand to put right. Do yourself a favour and look else where
Simon from Ivybridge Trade Centre Ltd in response to Terrible
Hi, sorry to hear that you had a wasted journey. As advised to yourself on the phone, the car had just arrived and was priced at £2,500 below the recommended retail price to reflect the condition. We will always get any safety or mechanical issues, as well as a full professional valet carried out before collection. I am very sorry to hear of your complaint, please contact myself directly as i take all complaints very seriously and will always try to resolve.
Car was not available despite making an appointment. The standard of the car was appalling, filthy inside and what I think was a fairly clear oil leak, I cannot believe the salesman wasn't embarrassed to show it to me. Would not bother going there again.
Simon from Ivybridge Trade Centre Ltd in response to Scragster
Hi, sorry to hear that the car was not available to view. I am happy to reimburse you for any wasted fuel, and will look to reduce any future purchase to make up for your disappointment. We have a very high turnover of cars, and as stated on our adverts sometimes they are not all valeted or prepared in our workshop prior to customer viewing. We will always get any safety or mechanical issues, as well as a full professional valet carried out before collection. We are working towards getting all cars valeted and workshop prepared on arrival so that cars can be taken same day. I am very sorry to hear of your complaint, please contact myself directly if you want to view any of our other stock and i will personally make sure that you a great experience. We sell 100 cars a month and 99% of these customers leave fully satisfied, i would like you to join them.
Dealer (Richard) got car mixed up with a different one on the phone. Gave wrong info. Car was dirty and not valeted. Seat belt had been chewed by a dog. Another customer in office complaining about her car in front of me. A waste of a journey by appointment.
Simon from Ivybridge Trade Centre Ltd in response to wacky man
Hi, sorry to hear that you had a wasted journey. We have a very high turnover of cars, and as stated on our adverts sometimes they are not all valeted or prepared in our workshop prior to customer viewing. We will always get any safety or mechanical issues, as well as a full professional valet carried out before collection. We are working towards getting all cars valeted and workshop prepaired on arrival so that cars can be taken same day. I am very sorry to hear of your complaint, please contact myself directly if you want to view any of our other stock and i will personally make sure that you a great experience. We sell 100 cars a month and 99% of these customers leave fully satisfied, i would like to to join them.
Very pleased with my purchase. Appointments arranged and dealer available. Better service than I expected from a |Trade Centre. Disappointed with the value for my own vehicle BUT you cannot expect to buy at a reasonableprice and expect good money for the vehicle you are selling. You have the option of selling your vehicleprivately. Out of interest I checked the website for the price my own vehicle was being sold for and found it not unreasonable.i
Car Dealer Reviews understands that Ivybridge Trade Centre is trading at the same address as Redlake Trade Centre. They are a used car dealership based in Ivybridge, Devon. All cars are sourced from local franchised and used car dealerships. A wide range of makes and models are in stock for sale at their premises Any cars, vans, motorbikes or 4x4's can be taken in part exchange. Finally, all cars are HPI checked prior to being sold to any customers.
Car Dealer Reviews would love to hear from any previous customers of Ivybridge Trade Centre, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Ivybridge Trade Centre Ltd
Blair Road
Ivybridge
Devon
PL21 0UR
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