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5 reviews from our car dealer reviews community
Leave a review for J W Rigby Car & Commercial
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5 reviews from our car dealer reviews community

Leave a review for J W Rigby Car & Commercial
Leave a review
"Isuzu d max blade"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to view this d max please in white with black accents paint looked great car inside spotless so I bought it what a mistake that was I took it home a week later and from Rigbys garage to Wigan it used nearly half a tank of fuel Rigbys said this was normal but would book it in to be looked at they could only fit it in 4 weeks later (after I spent 21.5k with them I took it to another dealer that was brill it needed 2 new injectors this was diagnosed and rectified under warranty within 3 days off diagnosis. Next I washed the truck and found that little flecks of paint where coming of these where covering rust up and accident damage Rigbys did everything to avoid the situation of looking at it to repair. 6 months later and 2 solicitor letters later the work was rectified but not to the standard I was expecting Trevor the sales man said on collection ( what do you expect it’s a 65 plate work horse) that I had paid 21.5k for. Also any other issues I have called them for they just are not interested still having injector problems 12months later won’t buy from them ever again also have had 3 friends buy from here around the same time I bought mine and they have had a terrible experience also

"waste of time,avoid at all costs."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

travelled over 3 hours on28/01/2020 to view isuzu dmax single cab MM65VXP.was assured over the phone that vehicle was perfect.there was damage on offside rear tub,tailgate and near side passenger door and nearside front bumper.the entire tub has been resprayed very recently to the lowest standard i have seen.overspray due to not masking properly and paint runs and bubbles.both nearside tyres have been kerbed so often that the make of tyres are hardly visible.when i pointed these out to trevor the salesman he grabbed the keys and disappeared not to be seen again.they are asking £15,000 for this damaged repaired vehicle so be warned.who would want to take this for a test drive with tyres that are dangerously worn out on the walls.it has just passed mot as well.SO BE WARNED AND AVOID AT ALL COSTS.

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having had a bad experience with a ford connect van and evans halshaw were they had me off the road for a month to replace an injector under warranty and didn't even keep the part in stock. Traded it in with j w rigby for a used isuzu blade . unfortunantly it developed a blocked def the day after i got it due to its very low milage. But this is were it counts, I took it back the next day they had it on the ramp , diagnosed and a new DPF fitted in an hour while I waited even kept the part in stock and that's service. Not a bloody month of the road for a injector change. Top people !

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"Avoid at all cost"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Buy a new truck from JW Rigby Car and Commercial at your own risk. Trevor the sales mans word not worth a dam .

"Terrible- avoid"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a used Toyota RAV4 at Christmas for £6000 with a 3 month 'warranty'. Five days after purchase the car wouldn't start due to a dead battery. After getting the battery replaced JW Rigby Car & Commercial quibbled about paying for it claiming it was overpriced,and no apology given. A week later the ABS warning light came on and again after going back to them via another garage tried to get out of paying the bill. Six weeks later the vehicle with my family in including a baby, was involved in a near fatal incident due to master cylinder on brakes failing. I'm not suggesting this was necessarily the dealer's fault but is an indication of the quality of vehicles they are selling. Be warned.

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Dealership Information

J W Rigby Car & Commercial is an Independent dealership that is based in Macclesfield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Ratings
5 reviews2.5 out of 5 stars — Rated Average
Excellent
1
Very Good
0
Average
2
Poor
1
Terrible
1

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  • Contact Information

    Address

    J W Rigby Car & Commercial
    Macclesfield
    Cheshire East
    SK11 9HH

    Get in touch

    01260 224328
    http://www.jwrigby.co.uk

    Opening times

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    Dealership Statistics

    20%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About J W Rigby Car & Commercial

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