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Excellent. Friendly staff
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I bought a van from jagland and was pleasantly pleased with the service all round. Especially the lady (Hollie) who helped me understand everything and see me through it all. She was amazing. I'm very happy with my van.
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Bought my Mercedes in October from this garage after seeing the car online went to view it everything seemed great, I was happy with the car I got platinum warranty for 6 months which I upgraded to 2 years for an extra cost and am I glad I did these past few months I’ve had nothing but trouble, I am covered through warranty for most but that’s simply not the point when you work full time and don’t have time to be messing around back and fourth between warrenty company and garages. The warranty company at one point refused to speak to me about MY car as they was liaising With the garage but without liaising with me I can’t take my car. I messaged jagland about a problem I was having with my car and they just forwarded me to the warranty company.
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Not a great service tbh still got a few problems that need sorting
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Natasha from Jagland Empire Ltd in response to Not great but got there in the end
Hi, Thank you very much for taking the time to leave us a review and we're sorry to hear you're not 100% happy. We do value your feedback and will arrange for a member of our team to contact you as soon as the review company has provided your contact details to contact you. Alternatively you can contact us on 01422 321 111. Kind regards, Natasha , JLE - Customer Experience Team
Natasha from Jagland Empire Ltd in response to Not great but got there in the end
Hi, Thank you very much for taking the time to leave us a review and we're sorry to hear you're not 100% happy. We do value your feedback and will arrange for a member of our team to contact you as soon as the review company has provided your contact details to contact you. Alternatively you can contact us on 01422 321 111. Kind regards, Natasha , JLE - Customer Experience Team
Had an extremely pleasant experience purchasing my Van through Jagland. They have been attentitive and have gone the extra mile to help me leave with the vehicle the same day. Friendly and helpful staff who made me feel welcome and important. Top class. Thank you.
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I needed a car quickly and spent a few days looking online for a car I finally decided I wanted. I found a lovely Mercedes at Jagland Empire Ltd so I took the chance of buying "blind" as they were 100 miles away from me. It was delivered next day after payment and I couldn't be more pleased with it.
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Just purchased a car from here. Would say the first stages was a bit daunting as multiple sales people was asking for the same information so felt like I was repeating myself and unsure why this was happened. Information I got told on the phone was different when I arrived. I went in the office to expect to sign the papers and off I go however this wasn’t the case. I understand I paid for extra warranty but I wasn’t aware of any other charges. I understand my tax on the car is only £20 so you would’ve thought they might of just paid that off and said all the car is taxed and mot tested like my other finance companies did. Not much a problem but just thought out of courtesy would’ve been helpful. Wasn’t aware of extended warranty until we got there and was expected to pay £350 upfront no other option and also wasn’t and also wasn’t aware of the £25 fee for the log book so it was a shock to pay out £400 without warning.. The customer service was ok felt a bi lt iffy at times but over all ok. can’t say much about the after care as just got the car. Overall everything ok so far.
Reviewer has confirmed their email address
Natasha from Jagland Empire Ltd in response to Okay 👌
Hi, Thank you very much for taking the time to leave us a review and we're sorry to hear you're not 100% happy. We do value your feedback and will arrange for a member of our team to contact you as soon as the review company has provided your contact details to contact you. Alternatively you can contact us on 01422 321 111. Kind regards, Natasha , JLE - Customer Experience Team
I needed a car quick and had no time for shopping, Saw the car online In a phone call and a couple of clicks the car was delivered to my door the next day.
Reviewer has confirmed their email address
I needed a vehicle at short notice and having selected a vehicle Jagland pulled out all the stops so I could drive the vehicle away within 24 hours.
Reviewer has confirmed their email address
We purchased a van from Jagland, very helpful with good customer service
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Jagland Empire Ltd is an dealership that is based in Halifax. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Jagland Empire Ltd
3 Kings Street
Halifax
West Yorkshire
HX1 1SR
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