67% Reviews
replied to
72% Recommend
to friend


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163 reviews from our car dealer reviews community
Leave a review for Jagland Empire Ltd
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163 reviews from our car dealer reviews community

Leave a review for Jagland Empire Ltd
Leave a review
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"2019 Citroen Relay"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant service. Nice van. Will come again to buy. Friendly experience and highly recommend.

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+6 Found this review helpful

Imogen Smith from Jagland Empire Ltd in response to 2019 Citroen Relay

Hi Alan, Thank you for your positive review, we are glad to hear your happy with your purchase, we look forward to seing you again in the future, All the best!

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"2019 BMW M118I"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant and gold customer service. Polite and treated well. Good finance package and low monthly payments.

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+3 Found this review helpful

Imogen Smith from Jagland Empire Ltd in response to 2019 BMW M118I

Hi Thomas, Thank you for your positive review and kind feedback, We are glad to hear that you are happy with your purchase, All the best!

"Don’t waste your time or money!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Received car remotely with several dents, scratches and missing keys etc - obviously none were mentioned prior to delivery. The car arrived dirty as as driven 100miles even though I’d been charge £300 for trailered delivery. Jason (manager) offered a small contribution to cover some of the bodywork. Since that I have had all sorts of problems meaning the car has spent more time at a garage being repaired than actually driven. Jag land do NOT wanna know. They ignore correspondence and make no effort to satisfy or rectify customers requirements. If I had known the response time and general lack of caring would be like this then I would have rejected the car initially. DONT WASTE YOUR TIME.

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+2 Found this review helpful

Marwa from Jagland Empire Ltd in response to Don’t waste your time or money!

Dear Matt, I've looked into this with out complaints team and we haven't been aware of a complaint or any sort of issues you are experiencing. We’re sorry to hear that your experience with our company has not met your expectations. Thank you for making us aware of this situation. We would like to investigate the issue further with our Customer Care team. We will contact you to resolve this matter. Best wishes, Marwa

"What a joke"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Couple weeks ago we seen the advert for a van on auto trader and call them up if it is still available and we drove from Newcastle for 2 hours when we arrived jagland there was no one place was closed 15:30 in the afternoon when we called they said they are on break and will be 15 min. We waited 30 min eventually thry came And they were two guys very unprofessional and very unpleasant situation Straight away are you Gona buy the van We said we would like to test drive and see the paperwork he is asking if we put the deposit and if we like the van yes we can considere it however he is keep asking if we are going to buy the van surely we didn't travel 2 hours if we weren't serious he is still not showing the paper work such as service history and like to know how many owners etc I can let you take a test drive but are you going to buy it which is their question Came to point that we are not interested buying it any longer very poor customer service not transparent regarding paperwork Such a shame they made a good looking garage however very bad customer service and rude mannered sales person

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+2 Found this review helpful

Liam Smith from Jagland Empire Ltd in response to What a joke

Hello Kamil We’re sorry to hear that your experience with our company has not met your expectations. Thank you for making us aware of this situation. We would like to investigate the issue further with our Customer Care team. We will contact you to resolve this matter. Many thanks, Liam Smith

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Jake was helpful and personable!

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+7 Found this review helpful

Samuel from Jagland Empire Ltd in response to Great service

Hi Simon, We are very happy that you have enjoyed your car shopping experience with us at Jagland!!

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"Good car great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Happy staff helpful great service

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+6 Found this review helpful

Samuel from Jagland Empire Ltd in response to Good car great service

Thank you! We are very pleased that you had a great experience here at Jagland!

"Great service "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good communication throughout the purchase of the car. Great staff

Imogen Smith from Jagland Empire Ltd in response to Great service

Hi Darren, Thank you for you positive review, we are glad to hear you are happy with your purchase, All the best!

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"VW Caddy"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really good service from Jake. Reassured me as first time buying using finance and really put me at easy. Car was as described.

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+6 Found this review helpful

Imogen Smith from Jagland Empire Ltd in response to VW Caddy

Hi Darcy, Thankyou for your positive review and kind feedback, we are glad to hear that you are happy with your purchase, All the best!

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"2018 jaguar portfolio "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy , friendly service. Car goes broom vroom!! Very happy and outstanding dealership. 😁😁😁 thanks Adam for your help!!

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+5 Found this review helpful

Imogen Smith from Jagland Empire Ltd in response to 2018 jaguar portfolio

Hi Martin, Thank you for you positive review, We are glad to hear you are happy with your purchase, All the best and happy motoring!

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"2016 discovery sport "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Easy to contact and hassle free with finance and brilliant friendly staff

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+7 Found this review helpful

Imogen Smith from Jagland Empire Ltd in response to 2016 discovery sport

Hi Rochelle, Thank you for your positive review, we are glad to hear you are happy with your purchase, All the best and happy motoring!

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Dealership Information

Jagland Empire Ltd is an dealership that is based in Halifax. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
163 reviews4.2 out of 5 stars — Rated Very Good
Excellent
125
Very Good
10
Average
4
Poor
3
Terrible
21

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  • Contact Information

    Address

    Jagland Empire Ltd
    3 Kings Street
    Halifax
    West Yorkshire
    HX1 1SR

    Get in touch

    01422321111
    https://www.jaglandempire.co.uk/

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    72%
    Would recommend this dealer to family and friends
    67%
    Percent of reviews responded to by this dealer

    Additional Information About Jagland Empire Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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