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Came up from London to buy a van very good service from Sam was very helpful .
Imogen Smith from Jagland Empire Ltd in response to Great service very friendly
Hi James, Thank you for your positive review, we are glad you are happy with your purchase, All the best and happy motoring!
Bought a car that was not as described with multiple faults Quick to take my deposit but still haven’t received it back weeks after returning the car . Haven’t communicated what so ever despite multiple calls, emails and texts. The customer service has been disgusting.
Reviewer has confirmed their email address
Daniel from Jagland Empire Ltd in response to Worst communication and car faults
Hi, Thank you very much for taking the time to leave us a review and we're very sorry to hear you're not 100% happy. We do value your feedback and will arrange for a member of our team to contact you as soon as the review company has provided your contact details to contact you. Alternatively you can contact us on 01422 321 111 for the complaints/aftersales team, we are happy to discuss and hopefully look forward to a good resolution. Kind regards, Daniel , JLE - Customer Experience Team
Big thanks to this dealership for getting me into my dream car. They are a massive business and you will be looked after we when you purchase of them. They help every way they can. Will be back again to buy another Land Rover van of them.
Reviewer has confirmed their email address
Liam Smith from Jagland Empire Ltd in response to The jagland staff
Hello, thanks for your positive review. We're glad you had a good experience using us! :)
Liam Smith from Jagland Empire Ltd in response to The jagland staff
Hi Dushane, thanks for your positive review. We're glad you had a good experience using us! :)
Highly recommend, cant fault them. Been a good car so far so great.
Reviewer has confirmed their email address
Liam Smith from Jagland Empire Ltd in response to March purchase
Hi Dr, thanks for your pleasant review. We're glad you had a good experience using us! :)
Bought my land rover of them through Ebay. Everything was done quickly and my Land Rover was delivered in 3 days. The car looked like brand new and i was very happy with it. Only problem was that the dpf light was on which was unusual for a 2019 model with only 30,000 miles and it drove absolutely fine. The dealership said it could be a wet sensor but advised me to go get it checked by a local land rover garage. I took it to a local garage the next day and they said it had a faulty sensor which then the dealership paid for the whole amount, new battery and extended my warranty on the vehicle. To be honest, I would make this my permanent dealership to buy all my cars from... All the staff were nice and friendly from the start to finish and the aftersales experience by far was second to non. The car is fantastic and im glad I trusted this dealership to do business with. Ring the guys up for your next vehicle.
Reviewer has confirmed their email address
Michael from Jagland Empire Ltd in response to Redeemed themselves, happy
Hello Jabari, Thanks for your review. It was a pleasure resolving your issue/complaint 😊 If you require any further assistance in the future, don't hesitate to contact us again. All the best and happy driving! Kind regards, - Michael (Aftersales Team)
Bought our first car of jagland when they first started up this year. Had a good experience and the car has been great. This gave us the confidence to buy 2 more vehicles of them and they was local to us which was also a positive. The owner is very nice and the salesman, Arron, was a pleasure to deal with. Great set of team, everything was done quick and can’t fault them.
Reviewer has confirmed their email address
Liam Smith from Jagland Empire Ltd in response to Mercedes Benz & BMW Purchase
Thank you for your pleasant review! it has been our pleasure again and we look forward to seeing you again for future purchases! :)
Had a good experience using jagland. Been just over a month since purchasing from them. Highly recommend and would use again for my vans.
Reviewer has confirmed their email address
Liam Smith from Jagland Empire Ltd in response to Great team!
Thank you for your positive review! it has been our pleasure and we look forward to seeing you again :)
Sold a car full of issues. Full of promises and nothing done. Currently sorting the car myself before sending in the bill. I guess it will be court action. Engine lights on, service lights on (was told full service to be done). Parts loose. 2nd key not working. Don’t deal with Arron. Rubbish car rubbish company
Reviewer has confirmed their email address
Liam Smith from Jagland Empire Ltd in response to Don’t do it
Hello Antony, thanks for submitting your review. We are deeply sorry to hear that you have had a negative experience using us. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every sale. However, upon investigating your review, our records have shown we haven't been aware of any issues or a formal complaint from our After Sales Team. Please can you contact our help desk on help@consumersupport.co.uk or contact us on any of the numbers on our website to rectify this situation and help make it right for you. I'm also in the office from Monday to Friday (9:00am - 3:30pm), I’d love the opportunity to discuss your concerns further with you myself. Kind regards, Liam Smith, Jagland Empire Ltd (EC-0087)
Antony taylor in response to Don’t do it
Great reply Liam. But when you’re told a car is immaculate and would have a full service and fully checked then turns up with all sorts. Then clearly your company talk rubbish and sell such cars. Talk to Arron he will fill you in.
Andrew Nutt in response to Don’t do it
The email reply you have gotten is a standard one which they will not reply to, they say they have no record of the complaint which is rubbish as I emailed the three email addresses including the help one and even sent a registered letter so I would avoid the company at all costs
Lindsey Adamson in response to Don’t do it
Bought my car of these guys and had a fault with the alternator and battery after a week of owning it. I emailed them up and got a call back, spoke to a lady called Aksa. They resolved it within 3 days so I'm not sure if you guys are contacting the right department. The sales guys said they couldn’t deal with it as its a seperate team who deal with all the issues and complaints. The aftersales experience I received was great from them… Its worth giving them a ring.
Jabari Ashraf in response to Don’t do it
I had a similar problem with this company - However, they redeemed themselves and dealt with my problems straight away after I made a complaint to them on email. I got multiple phone calls during this, Aksa and the manager Michael in the aftersales team were very good. You need to ring or email them, I hope this helps the issues if you still have them 👍
Bought a Mercedes Benz CLA, and what a joy the experience was from beginning to finish. Sam and Adam truly made the experience as special as it should have been for me 👍🏽
Reviewer has confirmed their email address
Imogen Smith from Jagland Empire Ltd in response to Adam and Sam are amazing
Hi Antoine, Thank you for your positive review, We are glad to hear that you are happy with your purchase, All the best!
Sam helped me out, gave me a good price and made sure the van was all good to go before I took it
Reviewer has confirmed their email address
Damien Hirst from Jagland Empire Ltd in response to Sam was ace
Thank you for your positive review! it has been our pleasure and we look forward to seeing you again :)
Jagland Empire Ltd is an dealership that is based in Halifax. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Jagland Empire Ltd
3 Kings Street
Halifax
West Yorkshire
HX1 1SR
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