Friendly and professional staff, great service. Above and beyond with any queries. Will be back when it’s time to change. Thank you

What a fabulous experience through and through. Sam made the journey that much more special. What an incredible individual, a credit to the company. Sam made the entire process from looking at cars, to finding the right one, to purchase and hand over a smooth sail. If we didn't get Sam as the representative, then perhaps the outcome would have been different- he made all the difference.

Broke down 200 miles away from home after purchasing a van from Jagland - tried to use the warranty - the woman at Jagland Empire told me to find an RAC approved garage in the area. Every one within 30 miles laughed and said they had no chance of looking at the van for weeks and didn't know why Jagland had suggested that. The whole thing cost a fortune - eventually had to pay to be towed home after paying for a hotel. The so called 'warrany' was useless - don't be persuaded to extend it! The salesman practically begs you to extend it so they must get good commission on that. Jagland had agreed to service the van before I purchased it - the RAC garage I took it to charged me another £120 to service and fill with oil. They said Jagland definitely hasn't put any oil in, nevermind done a service. Tried talking to Jagland about it - like talking to a child -they couldn't even they'd serviced it, just asked me to prove it hadn't been done. Customer service is terrible after you've paid - I wouldn't purchase from here again.

AVOID, BEWARE ❌❌❌ AVOID, BEWARE ❌❌❌ JAGLAND EMPIRE LTD 3 King Street, Halifax, HX1 1SR Also based at easycarcredit247.co.uk on Gibbet Street & other sites in Halifax They said I had: 14 day return 1 year platinum + RAC warranty (in writing on the invoice too) NONE OF THESE WERE PROVIDED They ignored all my complaints, phone calls and recorded delivery letter Finally told to literally do one and they would nit fix the misrepresentations and breach of contract. THE STORY: NUMBER 1 I was told by the salesman, 'Adam' that I had 14 days return - just like Cinch. The 2nd salesmen that processed this on collection, another person & went by the pseudonym 'Sam'. NUMBER 2 He invoiced for the vehicle including 1 years Platinum + RAC maintenance & repair plan. He wrote on the invoice "1 year RAC Warranty P+ highest level". No other information given. 5 days later, I received a text from the RAC & checked with them. It turned out this dealer had given me vastly lower cover. This means if I kthis dealer knew that. Both salesman lied & supplied a fraudulent invoice. NUMBER 3 Gave me only 6 months, not the 12 months written on the invoice. The contractual agreement of 1 year , which I paid extra for, was the main consideration. NUMBER 4 After my emails had been ignored, I attempted to resolve this with a senior member of staff named ‘Jason’. He was extremely rude as well as insulting, disrespectful and frankly completely unprofessional. He point blank refused to do anything about this breach of contract. He won’t even reveal his full name. ⚠ He will not honour the 14 day return that was promised! ⚠ He refused to provide the P+ warranty I paid for. ⚠ He refused to take the car back. Even though I made this issue known within 2 working days. So much for their sham 14 day return policy. ⚠ He further instructed me not to call again. The RAC have asked me to send a report. I will be submitting a fully documented complaint about this 'shell' company, & I say shell because that is what it is. It has nothing, no assets, only DEBT! I drove home 4 miles. So, the vehicle is in the same condition. 'Jason' refused to remedy the misrepresentation and falsehoods that have caused me material loss. They have not responded to emails that have been sent to the email address that was supplied. They state in writing that they will respond in 72 hours, which isn't great. At the time of writing, it’s been over a week with no reply. I am not expecting any response and, it’s now completely in the hands of the Credit card company anyway. S.75 of the Consumer Credit Act redress is already engaged. The owner will be dealing with this matter with the credit card company. I will store this vehicle safely and unused until I receive a full refund. Investigations at Companies House reveal the 22 year old director to be Amir. This person holds no other company directorships. It's all very secretive, the staff refuse to give real names. Time will tell. It matters not to me. I will leave the credit card company to sort this issue They will pursue the owner directly. The last submitted company accounts show that the company financial position is poor. Their total assets worth less than one of their cars and debts totalling much more: Total assets of £10,969 Current assets £3681 Creditors £37,959 Net reserves MINUS (£23,309) Draw your own conclusions from that before parting with anything but credit card money. Fortunately, I demanded that I pay more than the requested £99 by credit card. This means I am going after the credit card company for the £10,975 that I paid. I will obtain a full refund using S.75 of the Consumer Credit Act. No doubt the credit card company will pursue this shell company. Interestingly, I bought the car from Jaglands Empire on Kings Road. It's not easily found as there is Honda signage. Nor is it an 'Empire' as Companies House has revealed above. 'Adam' asked me to collect the car from another site on Gibbet Street Halifax, showing EasyCarCredit247.com signs all around its perimeter. Staff wearing the orange easyCar logo on shirts. This company's financial affairs aren't good. EASY CAR CREDIT LTD was listed for COMPULSORY STRIKE-OFF on 06/07/23 - the 2nd time in its 4 year history. This was later discontinued. Very concerning. So glad I have S.75. behind me. All in all, these people at Jagland Empire Ltd and its sole director Amir, are not to be trusted at any level. There were a number of issues from the 3 individuals that I had dealings with. I suspect the 5* reviews previously are from friends and/or the local community. Their reputation is very poor. Prospective customers BEWARE! If you do choose to have dealings with them, treble check everything. If you do deal with them, insist on using a credit card for payment of at least £100 or more. They will insist they take a max deposit of £99 and then you are stuffed! My advice is AVOID, use a reputable dealer! Date of experience: 28 July 2023

Good service. Remarkable! Highly recommended. Finance was stress free.