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7 reviews from our car dealer reviews community
Leave a review for James Grace Cars
Leave a review

7 reviews from our car dealer reviews community

Leave a review for James Grace Cars
Leave a review
"Sold us a faulty car"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We had a car from them for 14months lots of ‘jobs’ they claim to have done to the car haven’t actually been done. Had to replace a boot catch and it was completely broken, yet this garage claimed they’d already replaced it. Car has been faulty with no pull had it looked at by a garage to be told it’s been faulty a while. Car is now a right off. And this garage don’t care.

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"5 star service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic people to deal with excellent value for money had two cars off John very pleased with them. Would definitely recommend James Grace Cars.

"False Mot"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dont buy from James Grace Cars. Be warned.

"Great service dealing with problems"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

You only find out how good a dealership is if you get a problem with your new car. I had 3 problems, the biggy was the air conditioning failed followed by a problem with one of the keys and the washer jets. All three problems were sorted in a short time frame working around my work schedule. The best bit was the attitude from John. His approach was positive to get the problems fixed as quickly as possible. Unlike some dealers who will try and fob you off. In short dealing with James Grace motors has been a very positive experience and I would heartily recommend them.

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"Great service at James Grace Cars"
3.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good service over all. Few issues with the car but nothing major and the dealers were helpful and friendly. I would use this dealership again!

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"SARAH"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a fiesta diesel 2007 silver .The car is the best car i have ever owned stunning fuel consumption the staff at the garage were very helpfull.Its the second car my family have bought from this garage and both are spot on. I can honestly say i would buy here again THANKS

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"Steve"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not buy from James grace cars John the owner is a waste of space they won't fix a problem when it's under warranty and weeks after fixing they won't give you recipes. Had problems with my car as soon as I drive it away they are no help I would never buy a car from there again and I would advise other people not to buy from him

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Dealership Information

James Grace Cars is an Independent dealership that is based in Crewe. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
7 reviews3.1 out of 5 stars — Rated Average
Excellent
3
Very Good
1
Average
0
Poor
0
Terrible
3

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  • Contact Information

    Address

    James Grace Cars
    88 Groby Road
    Crewe
    Cheshire East
    CW1 4NB

    Get in touch

    01270 500225
    http://www.jamesgracecars.co.uk

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    71%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About James Grace Cars

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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