Fantastic garage the staff were incredibly helpful. The car was as described and of a high spec would definitely recommend. Well worth the travel.

I bought my latest Range Rover from James Paul Motors (the 4th car I have purchased from them) the service as always was Excellent. Much better to deal with than a main dealer and I have no hesitation whatsoever in recommending them to anyone. Whether you want a Porsche or a Mini they will be able to help. Amazing service! Very well done as always

During the break between lockdowns I bought a 2003 BMW from them. We had made an appointment to view the car a week earlier. A test drive was offered and as a result we left a deposit. A week later and travelling by train from Essex we were met at the nearest station and driven to their premises. The car met all my expectations but a month later the starter motor packed up. I phoned John Paul and asked if I could get the car repaired locally to me and to foward the Invoice to them. The invoice was paid promptly. Great car and great service. I must point out that the car was beyond the top end for price but was low owners, low mileage and full serice history, also immaculate.

We bought a BMW from James Paul sight unseen from the other end of the country, 250 miles away.. They charged a hefty fee to deliver it which we swallowed as we were a long way away and the salesman said the driver would need to get the train back to Horsham. Fair enough. When the car was dropped off the delivery guy mentioned in passing that he was collecting another car from the next town, 20 miles away to drive back. More annoyingly, we had issues with the battery from day one which we were asked to “monitor, as the car hasn’t been used much” When we pointed out that this was nonsense we were promised a new battery. We rang repeatedly and were fobbed off until eventually we were told that it was a wear item and they wouldn’t cover it. So if you do see a car you really want at James Paul, expect it to be faulty and that you will be lied to. Or alternatively, go somewhere that stands by it’s cars.

I bought a car from this dealer many years ago, and it turned out to be a bad experience, a double sunroof on a 520 Tourer failing on day one, and a botched fix thereafter. Fast forward 15 years I thought I’d give them another go (people can change) and popped in to view a Z4 for my son. We were ignored for twenty minutes while the salesman chatted and joked to a mate. When I eventually asked to see inside the car the salesman acted as if I’ve asked for a kidney. He eventually opened the door but left the steering lock on - making it difficult to sit in - before resuming his chat with his mate. Some fifteen minutes later, which we had spent sat on a wall in the baking sun clearly with some intent to discuss the car, he asked if we would like the roof opened. I said yes, and also asked for a test drive. He looked us up and down and told us straight to our face that test drives weren’t possible due to covid. I said nothing. He fumbled and mumbled, telling us that people were buying M3’s without even driving them and that it was the same all over the industry. Again I said nothing; preferring to wait and see if he was going to dig himself out of a hole or go deeper. He said it wasn’t really possible ... well, not without telling him how far down the road we were, ‘I mean, we’re happy for customers to drive a car if they’re going to buy it’. This time I did speak, to tell him I was in the trade (I deal in classic Porsche) and we had been giving test drives for months. I didn’t tell him that I had purchased a valuable one owner, low miles Z3M Coupe only three days prior to this from Four Star Classics, who were more than happy for me to test drive the car before stumping up my hard earned, and that I had the full asking price of the Z4 in my pocket. I thanked him for his time and left. We drove on to another dealer and bought a Boxster.